Some big issues with this hotel. First, the room we were given had pets in it despite the fact that we asked about pets and were assured by the management that it was not a pet room. We knew this because we had pet allergy reactions after about 2 hours in the room. For me, that meant my throat started to close up and I had to leave the room. That reaction only happens to me with pets. When we then asked for another room, the manager on duty started grilling me as if I didn't know what I was talking about and was very disrespectful. We did finally get another room which was better, but I still had issues with allergies such that I had to go out and sleep in my car. The next day when we spoke to the manager, he wouldn't give us all our money back. He gave us only 30% which was way too little. Long story short, this experience will make us avoid all Holiday Inn Express in the future.
Last, this residence is really more of a motel (outside entrances to rooms), and really doesn't belong as a holiday inn express.
- Official Description (provided by the hotel):
- The Holiday Inn Express Hotel Albuquerque I-40 and Eubank is conveniently located just off Interstate 40 at exit 165. Many of our rooms have balconies with unobstructed views of the Sandia Mountains This Albuquerque, NM hotel is close to popular area attractions, including the Albuquerque International Balloon Fiesta, University of New Mexico (UNM), Sandia Peak Ski & Tramway, Old Town, Kirtland Air Force Base, St. Clair Winery, Rio Grande Zoo, National Atomic Museum, Sandia Labs and many casinos. A short drive away you will find the Ice Caves and Bandera Volcano. Feeling adventurous? You can even enjoy glider flights in Moriarty 20 minutes away. Hotel amenities include indoor pool, sauna, hot tub, fitness center, room service provided by historic Owl Cafe open daily, complimentary breakfast bar and a meeting room that can accommodate 30 persons. Complimentary cookies served in the afternoon. Free wireless high-speed Internet is also available. Visit Albuquerque, NM and Stay Smart at the Holiday Inn Express Hotel Albuquerque I-40 and Eubank. ... more less
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- Also Known As:
- Holiday Inn Express Albuquerque (i-40 Eubank) Hotel Albuquerque
- Holiday Inn Albuquerque
- Albuquerque Holiday Inn