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“Very nice hotel” 4 of 5 bubbles
Review of DoubleTree by Hilton Albuquerque

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DoubleTree by Hilton Albuquerque
Ranked #29 of 144 Hotels in Albuquerque
Certificate of Excellence
California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Very nice hotel”
4 of 5 bubbles Reviewed May 28, 2014

We stayed at this hotel for five nights while attending a meeting at the nearby convention center. The location couldn't be better. The hotel provides complimentary shuttle service from the airport as well as to locations within a three-mile radius -- a very nice service. When our pickup was delayed because the van was stuck in traffic due to an accident, the hotel told us to take a cab and that they would pay for it, which they did. Staff are extremely helpful and accommodating. Internet was free and I was able to get a great connection on my laptop. iPad connectivity was intermittent. Our room was comfortable and clean, although as some other reviews have noted, a bit dated. We did not eat breakfast at the hotel but had dinner in the small lobby area restaurant a couple of times and were very pleased. The spiced salmon salad at only $10 was a delightful surprise. It consisted of a large piece of nicely seasoned salmon filet, served hot, on a large and attractive bed of mixed greens and julienned vegetables. A real treat. Overall, we got excellent value for the price we paid at this hotel.

  • Stayed May 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank NorskCalifornia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at DoubleTree by Hilton Albuquerque, responded to this review, June 2, 2014
NorskCalifornia,
Thank you for selecting Doubletree Albuquerque Downtown while attending a meeting at the convention center. We're glad our close proximity and complimentary shuttle added convenience and value to your stay. We hope you'll have an opportunity to visit us again in the future. Thank you for your review!

Kind regards,
David Smith, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,391 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (197)
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English first
Cincinnati
Level Contributor
228 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 bubbles Reviewed May 27, 2014

Rooms were very nicely appointed and clean. Contemporary bar atmosphere. They have a shuttle van that will run you to Old Town and a few other locations, which is very convenient. $12 per night to park. Breakfast buffet pretty standard Doubletree fare. Approximately ten minutes to the airport.

  • Stayed May 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank CincyCher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at DoubleTree by Hilton Albuquerque, responded to this review, June 2, 2014
CincyCher,
We appreciate your feedback and review of Doubletree Albuquerque Downtown. It is great to hear of the cleanliness and convenience you experienced at our hotel. We're happy to have been a part of your travels and we hope to see you again soon. Thanks again!

Kind regards,
David Smith, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Watford, United Kingdom
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed May 27, 2014

We booked this hotel for a 2 night stay whilst driving route 66, It was important we stayed in a hotel with good facilities and this didn't disappoint. There was ample car parking available and cost us $8 a night (weekend rate)

We were given a lovely warm double tree cookie on check-in then offered a room on the 10th floor.

Our room was spacious with a 2 soft queen beds, TV, Complimentary wifi. The bathroom was compact but clean and functional with lovely soft towels.

We used the pool during our stay and although there was a lack of sunbeds (its a small pool) it was still a great feature of this downtown hotel.

  • Stayed May 2014, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank googlejoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at DoubleTree by Hilton Albuquerque, responded to this review, June 2, 2014
googlejoe,
Thank you for taking a moment to write a review of Doubletree Albuquerque Downtown. We're happy to hear from you and we're glad our hotel and amenities perfectly suited your travel needs. We hope to welcome you back again in the near future. Thanks again!

Kind regards,
David Smith, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
La Jolla, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed May 27, 2014

The air conditioner in the wall was like trying to sleep with a large truck in the same room, and running. It was either off and hot, or on and noisy. I endeed up staying elsewhere as they could not repair it at Doubletree

  • Stayed May 2014, traveled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Mary B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, Manager at DoubleTree by Hilton Albuquerque, responded to this review, June 3, 2014
Mary B,

Many apologies for the trouble with your air conditioning; I regret that we were not able to repair it during your stay. I hope your experience with us does not deter you from choosing DoubleTree in the future.

Yours truly,

David Smith, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Powell, United States
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed May 26, 2014

The hotel and my stay was very good. I have been in Albuquerque several times but never in downtown and it is not the best area to stay but if you need to stay in downtown then it is a very good option

  • Stayed May 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Guillermo D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at DoubleTree by Hilton Albuquerque, responded to this review, June 2, 2014
Guillermo D,
Thank you for choosing Doubletree on you recent trip to Albuquerque. We're glad you enjoyed your stay and found our hotel to meet your satisfaction. We hope you'll return for another visit in the near future. Thank you again for writing.

Kind regards,
David Smith, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boise, United States
1 review
2 of 5 bubbles Reviewed May 24, 2014

We went for the graduation of my son from University of New Mexico. Booking online for this hotel was excellent and easy. When we arrived, the initial reception was good but it then started going downhill from there. Each night we returned to the hotel, we had a problem with parking because the hotel has a very small parking space relative to the number of guess it was built to accommodate. Although you are charged for parking, whenever you do not return early and parking gets full, hard luck, you are on your own. Customer service and response to problems was very poor. They happen to charge me double for my son's room and when I got home and realized the problem, I thought resolution was going to be easy. Not only were some of the people I spoke to on phone very unfriendly but it also took forever to fix the problem. You would expect that if the hotel is able to take money from your account within 6 hours after the request is made, they should be able to refund a double charge within 24 hours

  • Stayed May 2014, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Simon K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albuquerque, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed May 20, 2014

Check in was efficient. The lobby, bar and public areas have a modern urban feel. The staff was great! I was worried about parking because it was downtown, but there were no challenges at all for guests staying there.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Michelle G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at DoubleTree by Hilton Albuquerque, responded to this review, May 27, 2014
Michelle G,
Thank you for writing a review from your visit to Doubletree Albuquerque. We're glad you enjoyed a great stay, along with the friendly service delivered by our staff. We hope you'll return for another visit in the future. Thank you again.

Kind regards,
David Smith, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Albuquerque

Property: DoubleTree by Hilton Albuquerque
Address: 201 Marquette Northwest, Albuquerque, NM 87102-2248
Phone Number:
Location: United States > New Mexico > Albuquerque
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#19 Business Hotel in Albuquerque
#35 Family Hotel in Albuquerque
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Albuquerque 3.5*
Number of rooms: 295
Official Description (provided by the hotel):
Modern surroundings, warm hospitality and a freshly baked chocolate chip cookie await your arrival at the DoubleTree by Hilton Hotel Albuquerque. Located downtown, the hotel is conveniently connected by underground concourse to the Albuquerque Convention Center, close to the Civic Plaza and the historic Old Town. Albuquerque International Sunport Airport is just five miles from the hotel. Surrounded by trees, and with stunning views of the Sandia Mountains, this Albuquerque hotel offers a unique, relaxing setting in the heart of the city.Make yourself at home in a guest room decorated in soothing tones, and with complimentary high-speed internet access and amenities for work and relaxation. Choose a suite for a separate living area, upgraded amenities package, dining table and sofa bed. Our downtown Albuquerque hotel has flexible event space for up to 300 guests and a fully equipped business center. Print from your room and pick it up at the business center with our useful remote printing service.Catch up with work while sipping your favorite Starbucks coffee at Onyx Café, taking advantage of the complimentary WiFi in all public areas, or gather with friends and colleagues at ICE Lounge, enjoying the contemporary decor and range of refreshing ice cold drinks. Sample New Mexican and coastal Californian cuisine at La Oja Restaurant at breakfast, lunch and dinner. Relax poolside, admiring the mountain views and fresh air, or work out at the fitness center featuring the latest in cardiovascular and strength equipment. ... more   less 
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Also Known As:
Doubletree By Hilton Albuquerque Hotel Albuquerque
Doubletree Albuquerque
Albuquerque Doubletree

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