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“okay...” 3 of 5 bubbles
Review of DoubleTree by Hilton Albuquerque

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DoubleTree by Hilton Albuquerque
Ranked #29 of 144 Hotels in Albuquerque
Certificate of Excellence
Santa Fe, New Mexico
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“okay...”
3 of 5 bubbles Reviewed November 18, 2012

What can I say the room was clean, a friendly house keeping staff...but it really wasn't worth the price. The elevators had this gross, dingy smell and looked like they hadn't been vacuumed in weeks...The Lobby looks like it had recently been remodeled, which was nice. It just in general was not up to the Doubletree's I've stayed at. It is okay, but not worth the price. Rooms need updating. Next time I will walk down the street to the Hyatt...or even better one of the places with a local flare Andaluz or Parq Central!

  • Stayed September 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank ByWayofTaos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, Manager at DoubleTree by Hilton Albuquerque, responded to this review, November 26, 2012
ByWayofTaos,
Thank you for your review. We value your business and appreciate you choosing to stay with us at Doubletree Hotel. I'm glad you found our rooms clean, staff friendly, and lobby nice and modern. Your satisfaction is important to us. We hope you'll come and visit us again as we expect to provide a more positive experience.
Sincerely,
Gustavo Luna, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,389 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (197)
Date | Rating
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English first
Albuquerque, NM
Level Contributor
125 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
5 of 5 bubbles Reviewed November 18, 2012

For our 2 nights of alone-time celebrating our Anniversary, we chose the Doubletree from Priceline. The staff was really kind and helpful. The room was clean, quiet and comfy. The bed was very comfortable; the parking lot was easy to access and felt safe. When we called down for more coffee cups, they were delivered within minutes. We enjoyed our stay and will stay here again.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank AthleticTouchMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, Manager at DoubleTree by Hilton Albuquerque, responded to this review, November 26, 2012
4FantasticGolfers,
Thank you for your review. Congratulations on your Anniversary. We're pleased to have provided a nice, comfortable place for your celebration, and we hope you'll make plans to visit us again soon.
Sincerely,
Gustavo Luna, General Manager
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Grants, New Mexico
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed November 16, 2012

I regularly stay at this hotel when I'm in town, and I live here in NM. Staff is always friendly, and go out of their way to take care of me, make me feel welcome. Convenient location downtown with views that are hard to beat. The rooms are quiet, very nice and the beds are most comfortable (and I travel full-time). Breakfast is great, and their new dinner menu is as good as it gets, including some local flavors of New Mexico. Thanks to Sara for great service, both at dinner, and to our country! And thanks to everyone else that makes me feel like family here.

Room Tip: Rooms facing north or east provide views on Sandias (local mountains), views facing west or south pr...
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  • Stayed November 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dale K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, Manager at DoubleTree by Hilton Albuquerque, responded to this review, November 19, 2012
Dale

Thank you for your wonderful review. I am thrilled you choose to stay with us at Doubletree Hotel when visiting Albuquerque and that you have made us your home away from home. We're glad you enjoyed our clean and comfortable rooms as well as our exceptional staff. I'll make sure to let Sara know of your kind words about her service and provide for her a special commendation for her outstanding work. We hope to see you soon.

Sincerely,
Gustavo Luna, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
DC
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed November 5, 2012

The Doubletree in Albuquerque was a nice surprise. I stayed here on a business trip. The room was "Large" ....plenty of space for a 6' 6" person like myself. I hung out at the bar area and it was a nice atmosphere (they could add a fer more seats). The hotel is within walking distance of the movie theater and various restaurants. My only drawback was the wifi connection was spotty and they charge for parking (it is a small lot so I guess they have to charge).

Room Tip: I choose rooms near the elevator because usually the ice machine is close by. :-)
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  • Stayed October 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BigTJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, Manager at DoubleTree by Hilton Albuquerque, responded to this review, November 8, 2012
BigTJ,

Thank you for your review. We are glad you enjoyed your stay with us at Doubletree Hotel Albuquerque. I am pleased we were a surprise for you during your business trip, and I am delighted to know that our spacious rooms suited you well. We have already added more seating in the lounge this week, however I appreciate you bringing this to my attention. We hope you will continue to be our guest and visit us again soon.

Safe travels,
Gus Luna
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jacksonville, Florida
1 review
4 of 5 bubbles Reviewed November 1, 2012

The staff was wonderful. The drivers Adrian and Trevor were professional and extremely helpful when navigating around the city. The staff was great about sharing the famous double tree chocolate chip cookies. I had a wonderful view of the mountians. The room was spacious and always clean. I give this hotel a thumbs up for guest service, cleanliness, friendlines and an overall welcoming environment from the front staff to the maintenance staff.

Room Tip: The drivers for the hotel were excellent. Adrian and Trevor were extremely helpful in navigating us...
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  • Stayed October 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank tricia p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, Manager at DoubleTree by Hilton Albuquerque, responded to this review, November 7, 2012
Dear tricia p,

Thank you for the thumbs up review! We are delighted to hear from you and learn about your great visit with us. I am glad you liked our friendly staff, and that they were eager to share our famous Doubletree cookies! It is always nice to hear that our guests are received in a welcoming, friendly manner by our staff. We strive to provide the best service possible so I'm glad you felt at home. Please plan to come and visit us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paradise Valley, Arizona
1 review
5 of 5 bubbles Reviewed October 29, 2012

Had a wonderful visit at the Doubletree. I stay there often when I am there on business. Comfortable and clean rooms. Welcome service at the front desk. Tasha was especially helpful with getting my taxi arrangements all set for early in the morning. Thank you so much and will return again on my next visit! :)

  • Stayed October 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ntzsche76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, Manager at DoubleTree by Hilton Albuquerque, responded to this review, October 31, 2012
Dear Ntzsche76,

Thank you for your wonderful review. We are pleased that you had a wonderful visit with us at DoubleTree by Hilton Albuquerque. I am glad Tasha was able to help you and I'll make sure she receives a special commendation for her outstanding work. We look forward to your next visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Castro Valley, California
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed October 27, 2012

My husband and I were in town for the Duke City Marathon and stayed here. What a great hotel! We received a fabulous group rate and got a lot for the $$. The hotel has a free shuttle to/from the airport and they will always take you around locally. I loved the Wolfgang Puck coffee in the room and the dimming lights by the bed. You can also walk all over the city and enjoy great food and fun. We'll definitely be back!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Pamela B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, Manager at DoubleTree by Hilton Albuquerque, responded to this review, November 8, 2012
Pamela B,
Thank you for your review. We're pleased to have had you as our special guest for the Duke City Marathon. We're glad you liked our hotel and enjoyed our surrounding community. It's good to know you liked the dimming lights and specialized coffee as well. Please join us again for another exceptional visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Albuquerque

Property: DoubleTree by Hilton Albuquerque
Address: 201 Marquette Northwest, Albuquerque, NM 87102-2248
Phone Number:
Location: United States > New Mexico > Albuquerque
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#19 Business Hotel in Albuquerque
#35 Family Hotel in Albuquerque
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Albuquerque 3.5*
Number of rooms: 295
Official Description (provided by the hotel):
Modern surroundings, warm hospitality and a freshly baked chocolate chip cookie await your arrival at the DoubleTree by Hilton Hotel Albuquerque. Located downtown, the hotel is conveniently connected by underground concourse to the Albuquerque Convention Center, close to the Civic Plaza and the historic Old Town. Albuquerque International Sunport Airport is just five miles from the hotel. Surrounded by trees, and with stunning views of the Sandia Mountains, this Albuquerque hotel offers a unique, relaxing setting in the heart of the city.Make yourself at home in a guest room decorated in soothing tones, and with complimentary high-speed internet access and amenities for work and relaxation. Choose a suite for a separate living area, upgraded amenities package, dining table and sofa bed. Our downtown Albuquerque hotel has flexible event space for up to 300 guests and a fully equipped business center. Print from your room and pick it up at the business center with our useful remote printing service.Catch up with work while sipping your favorite Starbucks coffee at Onyx Café, taking advantage of the complimentary WiFi in all public areas, or gather with friends and colleagues at ICE Lounge, enjoying the contemporary decor and range of refreshing ice cold drinks. Sample New Mexican and coastal Californian cuisine at La Oja Restaurant at breakfast, lunch and dinner. Relax poolside, admiring the mountain views and fresh air, or work out at the fitness center featuring the latest in cardiovascular and strength equipment. ... more   less 
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Also Known As:
Doubletree By Hilton Albuquerque Hotel Albuquerque
Doubletree Albuquerque
Albuquerque Doubletree

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