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“Room needed serious repairs”

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Comfort Inn & Suites North
Ranked #43 of 143 Hotels in Albuquerque
Certificate of Excellence
Reviewed March 17, 2013

When we arrived, the front desk staff claimed that someone had changed our reservation from 2 double beds to 1 single. After a few minutes, staff checked another room (123) and said they had a room with 2 double beds. Room 123 had only fair beds. The texture of the bathroom ceiling was peeling off and falling to the floor. The bathroom door was curled back near the floor, indicating a past flooding condition. The tub was VERY SLICK! Use the rubber mat supplied to prevent a nasty slip or fall. It took me nearly 5 minutes to get 1 pop from the 3 machines on the first floor. One would take bills, but no coins; one wouldn't take anything; the last took only coins. I had to put my dollar into the first and press the change return to get 4 quarters; I used the quarters along with others that I had to finally get a pop from the 3rd machine and then I had to fight with the flap to get the container out of the machine. Needless to say, we left at the crack of dawn and will not use that hotel in the future. We stayed there last year and didn't have any problems. This year, we learned our lesson.

Room Tip: Inspect your room and ask for another if you don't like what you see.
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  • Stayed: March 2013, traveled on business
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Thank FDOPSBC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shelli F, General Manager at Comfort Inn & Suites North, responded to this reviewResponded April 4, 2013

We appreciate your feed back and strive to do our best to exceed our guests needs. We will share your concerns with our team.

Sincerely,

Shelli Feichko, GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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245 - 251 of 282 reviews

Reviewed January 31, 2013

Stay here one night on a road trip across country. The room was clean, had more than I expected: stove, mircowave and kitchen stuff. Great bed and very clean. Very quiet for good nights sleep. Would stay there again.

  • Stayed: January 2013, traveled with family
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1  Thank LarryMesa_AZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 11, 2013

The only complaint I have about this hotel is that it's a little hard to find. The rooms are clean, and the rooms spacious. My wife was really happy. I like this hotel because it has a quiet laid back ambiance, and we are Californians after all--are laid back reputation is well deserved. The lady that cleaned my room was really a gem, and after we saw that we were getting value for our dollar, we actually stayed another night! All in all, I would recommend this place again.

Room Tip: ask for non-smoking
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  • Stayed: January 2013, traveled with family
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1  Thank Ted J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 11, 2012

We stayed over night at this hotel. The staff were very friendly and helpful. Rooms were good and the breakfast was good as well. The only problem we had was finding a way into the hotel off the road. There is no sign on the road to indicate the entrance to the hotel. In fact you have to go through a gas station to get to it. The GPS takes you to a road behind the hotel and where there used to be an entrance into the hotel, there is now a gate which blocks entrance.

Room Tip: Good luck finding the entrance to this hotel
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  • Stayed: December 2012, traveled as a couple
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2  Thank William H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 9, 2012

We stayed there during the Hot Air Balloon Festival. Rooms were very clean and large. Great View of the Balloons when not at the park. The staff was very kind and helpful, including the cleaning staff. Never had the all around nice atmosphere when staying somewhere. So pleasant and calm, what ever your needs where they were there to help you! I will go back there and would highly recomend it!

  • Stayed: October 2012, traveled with family
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1  Thank B A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 27, 2012 via mobile

We were on our way to Durango and wanted to overnight at a location that was toward the northern part of town. This was a great find! The service was outstanding, the room was spacious and clean. The breakfast was beyond the usual fare - hot eggs and sausages! Great value. Honored the highway coupon rate!

  • Stayed: August 2012
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Thank TennesseeAdela
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 20, 2012

Older hotel (carpets could stand to be replaced) yet overall a very pleasant place to lay our heads. Rooms were very, very clean. For the price this was a bonus on our road trip.
The manager and staff are the most pleasant we have met on any trip. The desk manager asked our needs and preferences and offered the best solution. Thanks to him we upgraded our room and we were very happy, especially for the price!
With all the many, many hotels in the area, I was so glad that we found this gem and will definitely put this Comfort Inn on our list for any future trips.

  • Stayed: July 2012, traveled with family
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1  Thank MotherMoses
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites North

Address: 5811 Signal Ave NE, Albuquerque, NM 87113-1902
Phone Number:
Location: United States > New Mexico > Albuquerque
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#21 Romantic Hotel in Albuquerque
Price Range: $64 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Inn & Suites North 2*
Number of rooms: 69
Reservation Options:
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Also Known As:
Comfort Inn & Suites North Hotel Albuquerque
Comfort Inn And Suites North
Comfort Inn North
Comfort Inn Albuquerque
Albuquerque Comfort Inn

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