Having been a member of the SPG program since its inception, I have tried to stay at Sheratons whenever possible. They now own a property at the ABQ airport, having acquired it from a private company. As a resident of NM who lives 3 hours from the airport, it is often necessary to overnight either before or after a flight near the airport. The original hotel offered, and now Sheraton offers, a park and fly package.
That said, my friend and I needed a room for two nights - at beginning and end of long trip. Our first night was uneventful except for being assigned a handicap room. Our second night was a fiasco - we arrived at 10PM on a Saturday night in the middle of the ABQ Balloon Fiesta. We were transported to the hotel and the young lady on duty smiled brightly and asked "do you want the good news or the bad news first?" After travelling all day, I just wanted to plop but that wasn't going to happen so I chose the bad news option and was told the hotel was 'over committed' and we were going to be accomodated at the EconoLodge (!!!) but it'd be free! Groan. After biting my tongue, I reminded her that I had made my booking 3 months in advance and that there was no way we were going to the EconoLodge. More negotiations ensued and we were offered a room at the nearby Park Hyatt (where I'd never stayed). I then talked Sheraton into breakfast but think we only got that so we'd leave and go to the Hyatt where we got, wait for it, another handicap room. I could write an entire comment on that facility but will not as they were nice enough to give us a place to spend the night.
Of course I know hotels over book. Not thrilled with way our lack of a room was presented but am sure the receptionist didn't like having to deal with a cranky guest late at night.
All that aside, I will say that the Sheraton isn't nearly as nice as the hotel was before they took over. If, however, you need to be close to airport and want to take advantage of their park and fly package, it is a good deal provided they have a room for you!!
- Official Description (provided by the hotel):
- The Sheraton Albuquerque Airport Hotel is just minutes from the Historic Downtown Plaza and offers 24-hour complimentary shuttle transportation to and from the Albuquerque International Airport. ... more less
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