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Reviewed December 14, 2012

We found this hotel advertised through a special on GroupOn and it was a deal that couldn't be resisted...a two day stay in a Jr. Suite (that included a fridge and microwave), breakfast buffet for both days and a bottle of wine included in the price. After reading many of the reviews we were not sure what to expect and didn't have high expectations, but were pleasantly surprised. The property is colorful, though a little outdated. The front desk staff was helpful and accommodated us when we asked to move to a room on an upper floor. The Jr. Suites are all have shared doors with the next rooms and we felt we were to close to the people in the next room. Our room was clean and had a balcony with a nice few of the city. The beds were a bit soft, and lacked blankets, other than the bedspread, which we put off the to side. My husband was able to request another blanket which he picked up from the front desk...unusual that they didn't bring it up to us..but at least they had them for guests.
The breakfast buffet was better than most quick breakfasts at these express type hotels. The eggs were real, not those microwaveable junky ones and there was fresh fruit, pancakes and hash browns. All of the staff was helpful and friendly. Also there is a funny evening maintenance man there who has tons of energy and tends to be all over the hotel in two seconds. The location of this hotel is perfect for people like us who only wanted to use it as a home base for going to see other cities in the area. The only suggestions I have is to add a TV schedule for their TV system, and add blankets to the rooms in case people need them.

  • Stayed: December 2012, traveled as a couple
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1  Thank rfriedmount
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 11, 2012

When I think 3 Star Motels I usually think of chain hotels like Courtyard or Four Points that reliably deliver clean, comfortable, not too outdated, rooms and some amenities. The Nativo comes close. It has a bar and restaurant a not complimentary breakfast buffet an indoor/outdoor pool and interesting Native American themed decor. While it may not be as updated looking as many chain 3 Stars it was sufficiently clean and comfortable (a flat screen TV would be nice) and has a kinda quirky charm. It is close to the highway and a wide variety of chain restaurants and is very close to a "Sprouts" farmers market store, The lack of a fridge/micro (a fridge could be had for $15) was a drawback. Lets call it a 2.75 Star

  • Stayed: November 2012, traveled solo
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Thank Martin R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 11, 2012

We stayed at the hotel with a group of kids attending the junior Olympics in Cross Country The hotel was gave our group the space we needed in the lobby for meetings etc. The Southwest decor was charming. When we checked in the staff did not let us know that breakfast was included.

Our room was very noisy, it faced the highway and the morning traffic noise started about 6 AM every morning. The heater was made a lot of noise throughout the night. The elevator was very slow. My main complant, however, was when we returned to the hotel at 5:00 pm and had about fifteen minutes to change and freshen up before heading to an event at the convention center, the maids entered the room and without asking if it was an inconvenient time, began changing the bed linens.

Room Tip: Get a room not facing the highway.
  • Stayed: December 2012, traveled with family
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Thank suethe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 10, 2012

I tried to like this place. The public areas are done well. Staff is hard to find most of the time, either in person or on the phone. Witnessed people going to the front desk just to get someone to take their order in the bar/restaurant. Second day we were there the room was not cleaned. It was started but not completed. It took them an hour to bring someone in to deliver towels and cups for the in-room coffee service (Starbucks). Not sure why someone on site could not have done the same. I can tell that I have a different standard of cleanliness than this establishment. Food was okay, but we went to the nearby Village Inn for breakfast (I heartily recommend that place). Also, the tv is old style if that matters to you. Overall, I'll stay somewhere else next time. Still it is a good location. See what I mean by mixed signals?

Stayed: November 2012, traveled as a couple
Thank chawinflut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Desiree B, Front Office Manager at Nativo Lodge Albuquerque, responded to this reviewResponded January 8, 2013

Dear Chawinflut, thank you for your feedback. We have scheduled further training with our restaurant and housekeeping staff regarding these issues and are confident that this will not happen in the future. The front desk is staffed at all times and it is definitely not typical of our hotel, as we generally have adequate staff readily available for our guests needs. We are pleased to hear that you enjoyed our hotels lobby and decor and our location. We would love to welcome you back on a future visit to Albuquerque.

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Reviewed December 7, 2012

Won't stay there again. We have stayed there before, so we didn't expect the room condition. We were given bad information by staff in regard to amenities. There is really nothing good about this run down place except for the location.

  • Stayed: December 2012, traveled with family
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1  Thank Wynn W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Desiree B, Front Office Manager at Nativo Lodge Albuquerque, responded to this reviewResponded December 12, 2012

We appreciate your feedback and do apologize that your recent stay with us was unsatisfactory and our housekeeping staff was notified promptly regarding your room. This is definitely not the norm and we do get many positive comments from guests on our cleanliness. Our front desk staff are trained regularly on room amenities etc., so we do regret if there was confusion. We strive to make our guests stay as comfortable as possible, and hope you will allow us to welcome you back in the future for a great experience.

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