We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Amazing Hotel! Perfect venue for a large event!”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Hotel Albuquerque at Old Town
Ranked #9 of 144 Hotels in Albuquerque
Certificate of Excellence
Albuquerque, New Mexico
2 reviews
“Amazing Hotel! Perfect venue for a large event!”
Reviewed December 11, 2013

As chair of this year's Montezuma Ball, I can't thank everyone at Hotel Albuquerque enough for all you did to make our gala the most amazing ever! Jenaya Howard, director of Catering and Convention Services, is such a pro and makes all event planning activities smooth and seamless. The entire staff is just incredible, professional and such a pleasure to work with. And, the food was fantastic. I have gotten so many comments on how great the food was and how beautiful the venue was. That is BECAUSE of the Hotel Albuquerque. The hotel's special nightclub, Casa Esencia, is one of the most unique finds in all of Albuquerque and was the perfect place for the afterparty. Staying at the hotel was so nice following the gala. Hotel Albuquerque--you are doing all things right! Thanks for everything from all of WESST, the primary beneficiary of this year's gala.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ann U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gretchen G, Guest Relations Manager at Hotel Albuquerque at Old Town, responded to this review, December 14, 2013
Dear Ann U, we are delighted to hear the event was an amazing success! We are honored to host such a great occasion and we thank you for your continued patronage. On behalf of all the staff we thank you for the wonderful compliments. We strive to provide exceptional and genuine service and we are happy to hear we succeeded in creating a warm and fun evening for you all. Thank you once more for the fantastic five star review! We are looking forward to welcoming you again to Hotel Albuquerque at Old Town.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,716 reviews from our community

Traveler rating
    906
    513
    174
    69
    54
See reviews for
303
509
114
512
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (501)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Rio Rancho
Level 4 Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed December 10, 2013

Our company had our Christmas party here. The hotel staff was very friendly, the food was good, all was very festive. I really enjoyed myself, as did my fellow co-workers. I look forward to returning soon.

Room Tip: We were on the top floor less noise.
See more room tips
  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Rose A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gretchen G, Guest Relations Manager at Hotel Albuquerque at Old Town, responded to this review, December 14, 2013
Dear Rose A, thank you for providing feedback of your recent experience with us, we sincerely appreciate it. We are pleased to hear you had an excellent time at the Christmas party. The holidays are a special time to celebrate with friends and family and we were honored to share in the celebration. We wish you Happy Holidays and look forward to your next visit to Hotel Albuquerque at Old Town.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed December 9, 2013

Staying there was a wonderful experience. One man named Drakkar helped me out quite a bit, he helped me know the city and told me some great restaurants close to the hotel and was very kind and smart! Great service!!

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mariahc3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gretchen G, Guest Relations Manager at Hotel Albuquerque at Old Town, responded to this review, December 12, 2013
Dear mariahc3, we are delighted to hear your stay was a wonderful experience and that our staff was friendly and helpful. We strive to provide exceptional customer service and are happy to hear Drakkar provided you with great recommendations and helped with maneuvering around the city. Thank you for the compliments and the fantastic review. We look forward to your next stay at Hotel Albuquerque at Old Town.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edgewood, NM
Level 6 Contributor
156 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed December 9, 2013

My company had our Christmas party here. It was very nice, the food was great! Parking was ample. I would like to check out the Q Bar after work for happy hour soon! I poked my head in and it looked like a great place!

  • Stayed December 2013, traveled on business
    • Service
Helpful?
Thank newmexjags
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gretchen G, Guest Relations Manager at Hotel Albuquerque at Old Town, responded to this review, December 12, 2013
Dear newmexjags, we sincerely thank you for taking the time to provide feedback about you recent experience at Hotel Albuquerque at Old Town. We are delighted to hear the Christmas party was a great success and that the food prepared was delicious. QBar is a perfect place to visit, especially to sip from the happy hour menu. Thank you once more for the review and we look forward to welcoming you to Hotel Albuquerque in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Ranchos de Albuquerque, New Mexico
1 review
Reviewed December 9, 2013

We had our company holiday Christmas party here this month. When we arrived there was a place to hang our coats. The conference room was set up beautifully with centerpieces and the lighting was perfect. During dinner the waitors were very attentive and the service was excellent. I highly recommend it!

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Melissa W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gretchen G, Guest Relations Manager at Hotel Albuquerque at Old Town, responded to this review, December 12, 2013
Dear Melissa W, we are thrilled to hear your holiday party was an excellent event and we were honored to host you all. The holidays are a special time and we strive to provide excellent and warm service during holiday get-togethers. Thank you for the fantastic five star review. We wish you happy holidays and look forward to your next visit to Hotel Albuquerque at Old Town.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 8, 2013

we were quite satisfied with everything as stated below specially the housekeeping crew was very efficient and the superviser Barbara Apodaca was exceptionally professional and courteous.

One thing that wasted quite a bit of our time was waiting for food in the restaurant. food was good once it got there. waiters were very polite and efficient. seemed like there was one cook for large amt of people and every one had to wait 20-30 minutes after ordering the food.

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rkatial
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gretchen G, Guest Relations Manager at Hotel Albuquerque at Old Town, responded to this review, December 12, 2013
Dear rkatial, we thank you for choosing to stay with us at Hotel Albuquerque at Old Town and are delighted to hear your stay was a satisfying experience. Thank you for the wonderful compliment about our housekeeping and hotel staff. We strive to provide excellent and genuine service and are happy to hear we provided you with such. We appreciate the feedback regarding the restaurant and are making sure we are scheduling properly and working efficiently. Thank you for the kind review and we look forward to welcoming you to Hotel Albuquerque in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland Region, New Zealand
Level 6 Contributor
112 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
Reviewed December 8, 2013

Got here early in the day and they had my room ready which was great! Nice convenient location close to Old Town, literally a 5 minute walk. It was bitterly cold, but well worth the walk to mosey around the shops and cafes. No shuttle to the airport, but front desk called Sunport Shuttles and arranged for me - very easy and efficient. All in all an excellent experience.

Room Tip: I had the top floor which provided an amazing view out over Albuquerque.
See more room tips
  • Stayed December 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CeeBeeAuckland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gretchen G, Guest Relations Manager at Hotel Albuquerque at Old Town, responded to this review, December 9, 2013
Dear CeeBeeAuckland, thank you for choosing to stay with us at Hotel Albuquerque at Old Town and we are happy to hear we were able to accommodate you with an early check-in. We know when traveling it is always a nice surprise to be able relax and get settled in so we try our best to provide for our guests. Thank you for fantastic five star review, we sincerely appreciate it. We hope to have the opportunity to welcome you to Hotel Albuquerque in the future for continuously great stays.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Albuquerque hotels
Huning Highland Historic District
Hotel Parq Central
Hotel Parq Central
#3 of 144 in Albuquerque
1,652 reviews
Albuquerque Original Townsite
Hotel Andaluz
Hotel Andaluz
#7 of 144 in Albuquerque
1,372 reviews
West Old Town
Best Western Plus Rio Grande Inn
Show Prices
Show Prices
Show Prices
Econo Lodge Old Town
#10 of 144 in Albuquerque
743 reviews
Hyatt Regency Albuquerque
#29 of 144 in Albuquerque
1,225 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Albuquerque at Old Town? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Albuquerque at Old Town

Property: Hotel Albuquerque at Old Town
Address: 800 Rio Grande Blvd NW, Albuquerque, NM 87104-2007 (Formerly Sheraton Old Town Hotel)
Phone Number:
Location: United States > New Mexico > Albuquerque
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Albuquerque
#7 Family Hotel in Albuquerque
#7 Business Hotel in Albuquerque
#14 Romantic Hotel in Albuquerque
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Albuquerque at Old Town 3.5*
Number of rooms: 188
Official Description (provided by the hotel):
The Hotel Albuquerque offers New Mexican hospitality in with Albuquerque sophistication. Adorned with a historic touch of contemporary furnishings inside its territorial-style exterior, the hotel is a one-of-a-kind experience. Comfort is melded with New Mexican elegance in every one of the 188 guest rooms. The hotel offers restaurants, bars and social venues on the property to satisfy the hungry, the high-class, and the ultra-chic. As a landmark to the city, the hotel sits quaintly in the historic Old Town area, where guests can conveniently walk to several attractions, parks, museums, and shops. After one experience at the Hotel Albuquerque, you’ll feel like calling Albuquerque your home."Hotels supporting cultural causes." ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Hotels.com, Priceline, Travelocity, Cheap Tickets, TripOnline SA, Hotwire, Cancelon, HotelQuickly and getaroom.com so you can book your Hotel Albuquerque at Old Town reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
At Old Town Albuquerque
At Old Town Hotel Albuquerque
Hotel Albuquerque Old Town

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing