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“Nice hotel, but recommend a different breakfast”

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Ramada Albuquerque East
Ranked #111 of 144 Hotels in Albuquerque
Reviewed April 10, 2013

This hotel looks recently remodeled. The lobby, hall, and room were very clean. The staff are courteous and professional. The room was very nice with flat screen tv, and comfortable bed. The shower had low pressure but there was plenty of hot water. The only problem we had was the breakfast. The biscuits and gravy were just not good at all. If you have alternative breakfast plans, this would be a good choice for a hotel.

  • Stayed: April 2013, traveled with family
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Thank NHolmes01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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322 - 328 of 371 reviews

Reviewed February 18, 2013

Great front desk and remodeled lobby....that's as far as the "remodel" goes for this property......I was shocked but tired and figured it may work since exhaustion was lurking.

NOISE.......BIG TIME....from other guests in the hall, from the road and the heating unit (which is likely from the 80's)......clicked on and off every 5 minutes all night for 30 seconds.

Breakfast was marginal and there were tons of guests grabbing bananas by the bunch so if you wanted fruit, you should have brought your own.

We did comment about noise, and several issues with the room including the heat and a shower that was so broken it didn't turn off well............but were just informed by the front desk they would look into it..........grrrrrrrrrrrrrr

We recommend, do NOT stay on the east side, go to uptown, where out favorite hotel was booked due to Valentine weekend. ugh!

Room Tip: Don't choose a room here!
  • Stayed: February 2013, traveled as a couple
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Thank mom98wmu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 3, 2013

Everything was clean spiky n span i had my boss cone visit me they called my room to make sure and they asked me wat i wanted to do before sending him to my room i definitely recommend this hotel. They even went out of there way to bring me a fridge and a Microwave.

  • Stayed: February 2013
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Thank mattybchillin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alhafiz a, Manager at Ramada Albuquerque East, responded to this reviewResponded February 6, 2013

Thank you for your response on your recent stay with the Quality Inn & Suites. We are ecstatic to hear how happy you were with your stay. We strive to achieve excellent customer service and makesure our guests feel at home. We hope to see you again on your next trip to Albuquerque! Thanks again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 28, 2012

Picked from a coupon book the room-rate was $45.92 so it's probably our fault. Front lobby looks great but the rest is not good. Dirty carpet and rooms in need of repair. Broken shower/bath faucet and 50c showerhead that's set around 4ft high. Bed was clean. Room was cold even with running really noisy heater all night. Asked for wakeup call that never came. We left before breakfast and asked if I could have a danish to go and was told no. There's a few restaurants nearby but I would try another hotel.

Room Tip: Ask to see a room before paying any money.
  • Stayed: December 2012, traveled with family
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Thank limeyferg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 5, 2012

It's appealing--the sign...just off to the north of I-40 on the east side of Albuquerque, Quality Inn; hmmmmm, not necessarily "top drawer" but perhaps ok for a night? NOT! We were disgusted by the room which we'd paid for in advance during the annual Balloon Fiesta, which means, no refunds. Not what we asked for; out in a "back building" in disrepair (not the "see our newly remodeled rooms!"); inedible food, grossly understaffed during the city's biggest annual event; no elevator, 'fridge's freezer totally ice-jammed; toilet not "seated" (rocking); seat unbolted; chair, drawer handles, light bulbs missing (however, brought in following hours when requested); on day 2 our room had not even been visited & clean towels, etc. had to be tracked down after 10 p.m. by the lone desk agent; never rec'd the "welcome" book (how to work the TV, where closest restaurants & attractions are, local overview map tho made multiple requests; no "upper" management on-site; trash scattered throughout the property, tho bagged; random discarded furniture (upholstered chair, mattress, bed frame) sitting at the bottom of the stairs to our 2nd level room via outside stairs/balcony. Due to the nature of our visit (business) & the 'no refund' policy we had to make the best of a bad situation, but hope we can steer other unsuspecting travelers away from this particular Quality Inn. (We're in the process of seeking a refund, and have written to the hotel, the greater chain management office, the Choice Hotels office, and a letter will soon go to the Fiesta planning agents, with whom we found the room for our 3 unhappy nights.)

Room Tip: Beware of cities touting 'we recommend' during annual tourist attractions.
  • Stayed: October 2012, traveled on business
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1  Thank Marilyn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 13, 2012

We stayed here because it was reasonably priced and convenient to the family we're visiting. The lobby area looked nice. But the rooms are really shabby. The carpet is so old and dirty-looking that I wouldn't go barefoot on it. The room is small and the furnishings are out-of-date. I don't think this had been redone in at least twenty years. The bathroom is very small and doesn't look very clean, or it might just seem that way because the light is poor. I wouldn't come here again.

  • Stayed: September 2012, traveled with family
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Thank szymanskimom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 8, 2012

The location was where we wanted to be in Albuquerque but the motel lived up to its previous reviews.

After killing the big roach in the bathroom things got better . . . I guess. Mold on bath ceiling. Both reported to the front desk. Overall effort to reach a presentable restored beside-the-interstate motel that just hasn't made it. Breakfast included sausage, gravy and scrambled eggs which I ate but the wife would not.

Almost decent $40 motel that charges $60.

I would search elsewhere if I pass this way again. There are lots of lodging for east bound I40 travelers within the next 10 miles.

Room Tip: Go somewhere else.
  • Stayed: September 2012, traveled as a couple
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Thank TestPoint
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ramada Albuquerque East

Address: 25 Hotel Cir NE, Albuquerque, NM 87123-1202 (Formerly Quality Inn & Suites Hotel Circle)
Phone Number:
Location: United States > New Mexico > Albuquerque
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #111 of 144 Hotels in Albuquerque
Price Range: $49 - $139 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Ramada Albuquerque East 2*
Number of rooms: 102
Official Description (provided by the hotel):
Nestled in the shadows of the Sandia Mountains, our hotels sits directly on the corner of Exit 165 (Eubank Blvd.) And Interstate 40. Get a pleasant nights sleep in our updated rooms with contemporary furniture, LED Flat Screen TV's, and Pillow Top Mattresses. Start your day with our Complimentary Hot Breakfast with Eggs, Sausage, Biscuits, Waffles, Fresh Fruits, Cereal, and more. Weekend breakfast includes Green Chili and Hash browns. Use the day to relax in our Olympic Size Pool and Hot Tub, or enjoy a walk through the Foothills of the Sandia Mountains. We've got great restaurants all within walking distance of our hotel, as well as many convenience shopping within walking distance of our hotel. So come stay with us, we'll treat you like family! ... more   less 
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Also Known As:
Quality Inn And Suites Hotel Circle
Quality Inn Circle
Albuquerque Quality Inn
Quality Inn Albuquerque

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