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“Stay away at all costs”

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Howard Johnson Albuquerque Midtown
Ranked #68 of 144 Hotels in Albuquerque
Reviewed May 18, 2007

This hotel is the worst I've ever stayed at. The elevators are awful; the one near to the pool goes to the basement every time you want to go up, and the other one will go to the highest floor even if it is the farthest away. There are stains in the room all over the walls and furniture. From our mandatory trip to the basement using elevator number one, we discovered rotting food that stayed there for at least three days. During our first night we discovered a cockroach in the sink that was about 4 inches long. The lightbulb in the lamp above my bed was missing; and the fire alarm was disabled and the room smelled like marijuana smoke. It took 3 hours and 4 phone calls to receive a much needed plunger. If you are staying at this hotel because of the continental breakfast, don't bother. The breakfast consists of a juice machine, a waffle iron, and fruit loops. The phones were out of service about half the time when I needed it, and the high speed internet is barely faster than dial up. Once during our stay, the room locks on floor 3 all reset, so we had to reset the keys. Also the doors to the rooms rarely lock when you leave. Every area of the hotel has a different odor; none are pleasant. However, the complimentary popcorn was appreciated. The vending machines also do not accept dollar bills. The maids do not speak english, so good luck if you need to communicate with them (which you will, as rooms are infrequently cleaned and poorly cleaned when they are). The hotel is in a terrible location right off the highway. The balcony in our room has a rickity banister, so don't lean on it too much. The balcony does have a good view however, as you can look upon the highway (and associated beggars), and a outdoor hot tub half full of brown slime.
The attached restaurant, JB's, is awful. Our waiter left midway through the meal, took a smoke, then left for good. I finally recieved my meal an hour after the rest of the party, after notifying the kitchen. The other orders were mostly incorrect.
In summary, if you overlook the poor cleanliness, awful location, terrible service, and generally want a completely miserable stay, the Plaza Inn in Albuquerque is right for you.

  • Stayed: May 2007
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5  Thank thekidder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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825 - 831 of 864 reviews

Reviewed May 2, 2007

This hotel was recommended to me since the Embassy Suites, across the highway, was booked. WHAT A NIGHTMARE. The Embassy Suites, where my conference was located, seemed like the Ritz Carlton compared to this joint. The $99 / night I paid should have been more like $49 / night. The sliding glass door barely locked, my "non-smoking" room smelled like an ashtray, the joint was run by people under the age of 25, and I even found a DVD case for a XXX movie in my BED. NO JOKE. The crib they gave me for my child was unsafe w/ missing screws. The best part about staying here was leaving.

  • Stayed: April 2007, traveled on business
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5  Thank suzieQOHIO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 2, 2007

I'm in the hotel right now....the internet works great now by the way. My company books my travel with a blessing by me....I looked on the website....it looked great....but it's not. It is a 1 or 2 star hotel right on the interstate and is very old. I had to get someone to come reclean the toilet because there were pee stains still on the bowl. I can't open my balcony door, the shower curtain is stained, the carpet is stained, and I have nail polish on my bedside table. The room doesn't stink....that is a plus. Also, I have hot and cold water, which is valuable considering I was at a WYNDHAM last week that had no cold water at night and no hot in the morning. Counting my blessings. The bar isn'treally in the hotel, you have to walk around the pool that is still under renovation to get to it. Luckily, the bartender is great, and there are many locals there that are nice. The road noise is awful from my room and I am on the 5th floor. To upgrade me to a room that is WORTH the $95 I am paying would actually cost me $175 a night. I am too tired to fight this or leave to go to a better place so I am going to stick it out, but if you have a choice, don't stay here.

  • Stayed: April 2007, traveled on business
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4  Thank R&RExpress
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 20, 2007

This hotel looked pretty good on Hotels.com, but I was unable to find any reviews by travelers on it. So, I booked it for 1 nite at $88 because that included continental breakfast and free airport shuttle. When we arrived, we asked the front desk clerk if the shuttle could take us to the airport around 5 am as we had a 6:30 flight. We were told that the shuttle did not start running until 6:30. OK!~Strike one. What about breakfast? Not served until after we would have left. Strike two. The ride in the elevator was a little scary- it made a loud vibrating noise. The hallways were hot and pretty dark . Our room was large, and had ample furniture. Carpet was fairly new and in good condition and the bathroom looked clean. However, the tissues and toilet paper were cheap and scratchy! The balcony overlooked noisy I-25 and the city lights of Albuquerque. The sliding glass door did not lock, which made me feel a little uneasy. TV was fine, and there were a mini fridge and microwave in the room. The bed was just ok; the sheets were thin and did not stay on the bed, and the pillows were old and lumpy. The parking lot did not feel very secure, and the hotel's entry doors were difficult to maneuver with suitcases in tow. Overall, hotel was more like a $59 experience, but with some simple upgrades like nicer linens, toiletries, better paper products, and grounds maintenance it could be a good value as at $88.

  • Stayed: March 2007, traveled as a couple
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2  Thank rhinestonecowgirlSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 9, 2007

First of all - let me say that ---.com was EXCELLENT in fixing this problem and moving us to a REAL hotel.

In the ammenities that this hotel "said" they offered:

Deluxe king-sized bed/room with mini bar and spa bath tub,
Basketball court, gameroom, pay movies, indoor heated pool, etc.

When we got there- we were afraid VERY VERY afraid! The building was horrid looking; however, we thought - well the inside (pictures from website) looked really nice so we ventured in. As we pulled in, we laughed nervously at the basketball goal that sat in a single handicapped parking space!! We thought huh? PLEASE tell me that isn't their "basketball court" or we're in for trouble.

We proceeded in - got to our room... and was HORRIFIED!
The room was smaller than motel 6 and our Deluxe room with a "view" (that was the highway btw) had the microwave, small fridge, and couch all in one tiny tiny area.... of course the pictures had different furniture and newer appliances and a much much bigger room.

When we went downstairs to ask the manager if that was REALLY their DELUXE room - he asked me "does it have a couch?" - i said "yes" - he said.... "then yep! that's the deluxe room". I almost choked to death right there!!!

We then proceeded to ask about the pool.... pool was closed! imagine that (NOTE*** there was NO way that place had a pool - it was too small to even accomodate one!) THENNNN - we asked where the gameroom was. To our surprise? It was in the pool room and was closed because of the green pool? Are you kidding me? OH yeah imaginary gameroom in with their imaginary pool!

Okay- next..... well- can we rent some new movies? "ooh" he said, "that's down... i can give you some old dvd's!"... OH MY GOSH! Honestly -this is where we ran for the door!!!!! and called Expedia who redirected us with an excellent visit to the Marriott.

Spa tub? We figured after everything else that they probably only served beans in their small greasy spoon of a restaurant so that you could provide your own "bubbles" in their extremely small and crusty looking tub.

Needless to say - the orange/yellow building and "basket ball court" should've been a dead give away........ but we'll know better next time.

Review? Do not stay there... unless you want a motel 6 room at a Marriott's price! It is horrible!!!!

  • Stayed: January 2007, traveled as a couple
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3  Thank hreindl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 5, 2006

This place is an old property in an awkward, unattractive location right off the interstate (noisy). When I stayed the internet was down the whole time (huge hassle for me). I was there for 3 days and the whole time there was a decomposing piece of shrimp in the elevator closest to the pool that smelled worse and worse every day (I wasn't going to touch it!) The other elevator shook like the space shuttle but it did manage to stop within 6 inches of the floor (often a different floor than you selected...). My room was tiny and filthy with old food stains on the wall and what looked like blood....The maid never did clean my room one day, despite notifying the front desk. Someone needs to re-review this property, it is rated everywhere as a 3 star, I'd have been better off at Motel 6! AVOID AT ALL COSTS!

  • Stayed: September 2006, traveled on business
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2  Thank techbuyerr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 5, 2006

I was very pleased with the hotel. Some of the comments on here are not so great, but maybe they've cleaned up their act since then. I was extremely impressed for the cost (60/night). Many services. They even have a shuttle bus that takes you anywhere within 3 miles. That's not bad.
I would stay here again.

  • Stayed: November 2006, traveled on business
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Thank trilobite01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Howard Johnson Albuquerque Midtown

Address: 900 Medical Arts Ave NE, Off I25 & I40, Albuquerque, NM 87102-2707 (Formerly Plaza Inn Albuquerque)
Phone Number:
Location: United States > New Mexico > Albuquerque
Amenities:
Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Casino Hotel in Albuquerque
#7 Spa Hotel in Albuquerque
#12 Best Value Hotel in Albuquerque
Price Range: $50 - $184 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Howard Johnson Albuquerque Midtown 2.5*
Number of rooms: 120
Official Description (provided by the hotel):
Howard Johnson ABQ Midtown-formerly Plaza Inn Abq. offers 120 Spacious Guests Rooms and Suites. We are just minutes away from UNM, Presbyterian Hospital, Heart Hospital, Kirtland AFB, Isotopes, Lobos and Downtown ABQ! We are the preferred hotel for ABQ Balloon Festival, Sporting Events and local Attractions. We are also a Pet Friendly Hotel. We offer a FREE Hot Breakfast with Omelets, Scrambled Eggs, Bacon, Sausage, french Toast, Grits, Boiled Eggs, Biscuits & Gravy & more, FREE WIFI, Freshly baked Cookies Daily from 4pm-8pm with Tea and Iced lemonade, Indoor Heated Pool and Hot Tub, Pet walking area, FREE USA Today, free shuttle, Refrigs and microwaves in EVERY Room. We have over 6 Restaurants that deliver food right to your room. Enjoy our Chess game in the lobby. We also have meeting rooms and Banquet facilities. ... more   less 
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Also Known As:
Plaza Inn Albuquerque Hotel Albuquerque
Plaza Hotel Albuquerque
Albuquerque Plaza Hotel

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