This hotel is the worst I've ever stayed at. The elevators are awful; the one near to the pool goes to the basement every time you want to go up, and the other one will go to the highest floor even if it is the farthest away. There are stains in the room all over the walls and furniture. From our mandatory trip to the basement using elevator number one, we discovered rotting food that stayed there for at least three days. During our first night we discovered a cockroach in the sink that was about 4 inches long. The lightbulb in the lamp above my bed was missing; and the fire alarm was disabled and the room smelled like marijuana smoke. It took 3 hours and 4 phone calls to receive a much needed plunger. If you are staying at this hotel because of the continental breakfast, don't bother. The breakfast consists of a juice machine, a waffle iron, and fruit loops. The phones were out of service about half the time when I needed it, and the high speed internet is barely faster than dial up. Once during our stay, the room locks on floor 3 all reset, so we had to reset the keys. Also the doors to the rooms rarely lock when you leave. Every area of the hotel has a different odor; none are pleasant. However, the complimentary popcorn was appreciated. The vending machines also do not accept dollar bills. The maids do not speak english, so good luck if you need to communicate with them (which you will, as rooms are infrequently cleaned and poorly cleaned when they are). The hotel is in a terrible location right off the highway. The balcony in our room has a rickity banister, so don't lean on it too much. The balcony does have a good view however, as you can look upon the highway (and associated beggars), and a outdoor hot tub half full of brown slime.
The attached restaurant, JB's, is awful. Our waiter left midway through the meal, took a smoke, then left for good. I finally recieved my meal an hour after the rest of the party, after notifying the kitchen. The other orders were mostly incorrect.
In summary, if you overlook the poor cleanliness, awful location, terrible service, and generally want a completely miserable stay, the Plaza Inn in Albuquerque is right for you.
- Official Description (provided by the hotel):
- Howard Johnson ABQ Midtown-formerly Plaza Inn Abq. offers 120 Spacious Guests Rooms and Suites. We are just minutes away from UNM, Presbyterian Hospital, Heart Hospital, Kirtland AFB, Isotopes, Lobos and Downtown ABQ! We are the preferred hotel for ABQ Balloon Festival, Sporting Events and local Attractions. We are also a Pet Friendly Hotel. We offer a FREE Hot Breakfast with Omelets, Scrambled Eggs, Bacon, Sausage, french Toast, Grits, Boiled Eggs, Biscuits & Gravy & more, FREE WIFI, Freshly baked Cookies Daily from 4pm-8pm with Tea and Iced lemonade, Indoor Heated Pool and Hot Tub, Pet walking area, FREE USA Today, free shuttle, Refrigs and microwaves in EVERY Room. We have over 6 Restaurants that deliver food right to your room. Enjoy our Chess game in the lobby. We also have meeting rooms and Banquet facilities. ... more less
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- Also Known As:
- Plaza Inn Albuquerque Hotel Albuquerque
- Plaza Hotel Albuquerque
- Albuquerque Plaza Hotel