I stay here pretty much every year and will be coming back in a few weeks. Mainly, I come here 'cause I'm Marriott Platinum and am not all that enthusiastic about other ABQ hotel options. Unfortunately, this was another pretty so-so stay following up on one last fall that was unexceptional, too. This time, the front desk staff member didn't seem to know what to do with a Platinum check-in (even though I presented my card, she had to ask me what level I was, said she'd never seen "one of those cards" before, and couldn't find a place for me on the concierge floor). I ended up in a room that's clearly in need of renovation -- lots of scuffs on the walls, a door that didn't quite close properly, and peeling wallpaper/paint in the bathroom. Rooms here are also on the small side (what was once "standard" for a business Marriott, but many years ago when this one was built). This time, there was a concerted staff effort to be friendly - frankly, I've never seen quite so many staff members just standing around in the lobby and outside the elevators. One actually practically screamed "HELLO!" to me at one point. Another wanted to jump in the elevator and push my floor button for me. Another tried to grab my luggage from me and help me into the elevator. Several of us in my group who were visiting actually found all this pretty darn annoying. It was just way beyond "helpful" and really didn't leave a positive impression.
- Official Description (provided by the hotel):
- Unwind in sophistication and enjoy convenience on a trip to New Mexico by staying at Albuquerque Marriott. Our stylish hotel in Albuquerque sits in a perfect location to enjoy top destinations including Old Town Albuquerque and University of New Mexico. ... more less
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- Also Known As:
- Albuquerque Marriott Hotel Albuquerque
- Marriott Albuquerque