It is rather disappointing to have stayed at this hotel. Their service is rather poor, people kept apologizing for it, however I felt that nothing was going to be resolved. Stayed In regular room and then in the Romance Suite. I noticed among the toiletries there were a set of earplugs...next morning I realized that it is due to all the hallway noise...light would come through the side of the blinds. I requested two set of towels, called housekeeping twice, the towels never arrived...when I went to the reception desk I was told that all communication has to go through them. I inquired why they do to inform guests not to call housekeeping...?
I notice the room would not get cleaned..after four days, a spot in the night sand was still there a plate with a fork, was there for two days, until I informed the reception of this.,
The only good service was the valet ...they would bring the car right away. It was a rather a frustrating visit. I will not go back.
I wanted to have my wedding reception at one of the Casbahs and was told this could not be possible because of the music and it would be too noisy. On the day of our wedding, there was no music held at the lobby.
The service during our wedding dinner was very good. I was told however, that this is ran by a separate service.
Honestly, I would no recommend staying here...perhaps you might have a different experience.
- Official Description (provided by the hotel):
- Hotel Andaluz shines as downtown Albuquerque's only AAA 4-Diamond hotel and one of Conde Nast Traveler's 2016 Top Hotels in the World. A classic hotel that has been thoroughly updated for the 21st century with chic, modern style, Andaluz is also one of few historic hotels to hold a LEED Gold Certification for environmental sustainability. The hotel offers two award winning bars and restaurants: MAS Tapas y Vino, featuring an extensive curated wine list and a contemporary take on small plates, and Ibiza, a wonderful rooftop patio bar offering a fun, relaxing atmosphere and tempting cocktails. Conveniently located in downtown, Andaluz puts you in the center of all Albuquerque has to offer. Hotel Andaluz. Never Stay Ordinary. ... more less
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- Also Known As:
- Andaluz Hotel Albuquerque