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“Great looking hotel in great location”

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Hyatt Regency Albuquerque
Ranked #31 of 144 Hotels in Albuquerque
Certificate of Excellence
Saint Louis, Missouri
Level Contributor
50 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Great looking hotel in great location”
Reviewed August 2, 2010

Stayed overnight in room 1120 on way to Sedona on 7/24. Rooms look great. Beds were very comfortable. Service was fantastic and prompt. Pool was freezing (something like 72F) and outdoor shaded by all the other tall buildings. The on-site lounge was nice and there are a lot of other services in the building. The hotel is only 2 miles from Old Town which is great. Only major drawback is the absence of a coffee-maker in room. The hotel has a Starbucks shop on the lobby floor but on Sunday morning when I went to get my morning fix the line stretched around the entire store (about 40 persons long) so I had to seek an alternate source.

    • Value
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Helpful?
Thank pmorty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,167 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (167)
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Columbia
Level Contributor
32 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed July 13, 2010

I stayed at this Hyatt while helping to run a conference. Their meeting services personnel were very efficient and attentive. I don't recall a single thing going wrong.

The front desk staff was especially good. We had a long and complicated rooming list, but no reservations were mishandled. They were even pleasant and accomodating to the attendee who threw a fit at not getting a hypoallergenic room (which she'd never requested).

I was lucky enough to have some free time, so the Enterprise car rental in the lobby was very handy.

The room service staff was very helpful, and came to my room to open a beer for me (should've looked for screw-off caps!). in fact, they made a return trip after I was in the shower the first time around. Housekeeping was consistently good as well. After a couple icky experiences in other hotels, I no longer take this for granted. The guys at valet parking/bell service were also very friendly and helpful.

The neighborhood around the hotel looked a bit sketchy, but nobody actually bothered me.

Overall, it was a very positive experience.

  • Stayed April 2010, traveled on business
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Helpful?
Thank GoBanana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 11, 2010

This hotel is reasonably well-located, however, surrounding area is a bit dicey. Facility is in need of a serious capital infusion. Zero amenities...fee for wifi, no coffee in room, towel shortage, $12-$16 fee for parking overnight. Listed as offering AAA hotel discount rate, but advised AAA rate was not being offered that night upon arrival. Valet staff was extremely courteous and helpful.

  • Stayed June 2010, traveled with friends
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Helpful?
Thank DenverHappyCamper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stillwater, Oklahoma
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed June 30, 2010

We stayed at this hotel for one week. I found it to be the most expensive hotel of our road trip. We did get free breakfast and free parking during our stay. Second night I had a bad experience with a film crew in the bar. The security tried to throw me out of the hotel as I almost stumbled onto the set without knowing. There was no signs or any information about the scheduled recording. Although it was not the hotel's fault, I did complain to the front desk staff about it. They gave us a $50 credit and to our surprise they gave us a free fruit basket. Very nice touch from the assistant front desk manager.

  • Stayed June 2010, traveled as a couple
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Helpful?
Thank Druid2020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
League City, Texas
1 review
Reviewed June 29, 2010

I traveled here on my honeymoon. When they found out we were on our honeymoon, the front desk lady got super excited. She asked to see my ring and told me they loved brides and newlyweds. ( I guess they do several weddings there, if you're interested). They gave us free breakfasts the whole time we were there. She made sure we had a good room as well.

The room itself was just ok, but the service was what made this place a repeat. It was clean, and service was great.

  • Stayed June 2010, traveled as a couple
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Helpful?
Thank savvyscriblette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Mexico
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed June 26, 2010

Stayed here for a quick overnight after attending an Albuquerque Isotopes game (really fun thing to do!), and we were treated to view of the city from the 19th floor. The hotel has 20 floors, and looks to be the tallest building in town, so this is about as high as you can get without being on a mountain or a balloon. We woke up early to see a few balloon taking morning runs from the Balloon Fiesta Park (several miles away). This room must be some coveted and hard to reserve real estate during Balloon Fiesta in October!

Room itself was plenty spacious, spotless and quite comfortable.

Upon check in we were given cards for a free coffee at the Starbucks in the lobby. As someone who likes his morning coffee, I was really pleased to discover that this applied not just the yucky Starbucks house coffee, but as a credit against whatever you wanted to order (Americano please). Wow- a freebie that didn't turn into a hassle, how nice!

The staff we encountered were truly friendly and professional, we will be back. (if we can score another deal on Priceline)

  • Stayed June 2010, traveled as a couple
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Helpful?
Thank bluecarguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
England
Level Contributor
76 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 314 helpful votes
Reviewed June 22, 2010

This hotel offers excellent comfort and value for money, well up to the standard one would expect from Hyatt. We were particularly impressed by the helpfulness of the front-desk staff. There was a complication about our booking - wholly due to an error on our part - and the reception staff went to endless lengths to sort it out for us. The location of the hotel - close to a freeway - is a major point in its favour. We thoroughly recommend it and will use it again if in Albuquerque.

  • Stayed November 2009, traveled as a couple
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Helpful?
1 Thank Isidore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Albuquerque

Property: Hyatt Regency Albuquerque
Address: 330 Tijeras Ave NW, Albuquerque, NM 87102
Phone Number:
Location: United States > New Mexico > Albuquerque
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#26 Business Hotel in Albuquerque
#33 Romantic Hotel in Albuquerque
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hyatt Regency Albuquerque 3.5*
Number of rooms: 395
Official Description (provided by the hotel):
Discover a landmark hotel. Hyatt Regency Albuquerque is an urban oasis in the Land of Enchantment known for its high level of personal service, upscale amenities and ideal downtown location. Just 10 minutes from the Albuquerque International Sunport, the hotel is directly across from the Albuquerque Convention Center and a short walk to historic Route 66 with its many noted shops, art galleries and colorful avenues.Take the time to explore some of Albuquerque’s best dining options. Enjoy regionally inspired cuisine at Forque Kitchen and Bar or locally produced wine, micro-brewed beer and hand-crafted specialty cocktails at HQue Lounge.Immerse yourself in our rich cultural heritage and 310 days of sunshine a year and you will quickly understand why Albuquerque is the must visit destination of the Southwest. At Hyatt Regency Albuquerque, our renowned service, amenities and downtown location make us the ideal choice for business travelers, vacationers and conferences. ... more   less 
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Also Known As:
Hyatt Regency Albuquerque Hotel Albuquerque
Albuquerque Hyatt Regency
Hyatt Albuquerque

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