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Reviews (1,475)
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Reviewed September 20, 2017

I love going over to my office each morning to the Starbuck's at the Hyatt to get my morning latte. Alyssa, Zamantha, and Cassandra are so cheerful and just have great attitudes. This makes all the difference as a consumer when the staff is congenial and customer-focused. I highly recommend visiting the Starbuck's on your next trip to the Hyatt Regency Albuquerque, I hope these great employees are there to greet you!

  • Stayed: September 2017, traveled solo
    • Sleep Quality
    • Rooms
    • Service
Thank Christopher D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark H, Manager at Hyatt Regency Albuquerque, responded to this reviewResponded September 21, 2017

Thank you for sharing your experience on trip advisor. Our Starbucks staff is outstanding and we will pass on this feedback to our team so they can be recognized!

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Reviewed September 19, 2017

Check in was quick; our room was on the 13th floor and was easy to access and very comfortable. The bed was comfy, the bathroom was a nice size and the entire room was clean. Good thick curtains so that we didn't have to wake up too early. parking is a little expensive. $20 for valet, or $16/day for self-parking. However, you are able to use the same ticket for the full day, so you don't pay each time you leave the hotel. We went out to a couple of bars to see what the Albuquerque nightlife was like and it was an easy two block walk to the main downtown strip. There were plenty of restaurants, breweries, and bars in downtown area.

  • Stayed: September 2017, traveled with friends
    • Location
    • Rooms
    • Service
Thank LocalAdventurer2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark H, Manager at Hyatt Regency Albuquerque, responded to this reviewResponded September 20, 2017

Lisa,

Thank you for being our guest! Please come and visit us again soon.

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Reviewed September 19, 2017

An ok hotel with a totally out of control cooling system in their conference area. Bring your long underwear and a fur coat if you are sitting in the conference rooms. Management feigned control over cold and blamed an offsite computer!!!

  • Stayed: September 2017, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
1  Thank Lee J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark H, Manager at Hyatt Regency Albuquerque, responded to this reviewResponded September 20, 2017

I apologize that the air conditioning negatively impacted your stay. Our intention is to provide a good temperature for the building that provides a good balance for our hotel guests. We did receive several comments regarding the cold meeting rooms that day and did our best to adjust it down, but I apologize we were not able to make the adjustment quickly enough to improve your experience as there is a delayed lag time due to the large size of our convention area.

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Reviewed September 19, 2017

  • Stayed: September 2017, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Mark H, Manager at Hyatt Regency Albuquerque, responded to this reviewResponded September 20, 2017

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Reviewed September 18, 2017

I have stayed in a lot of Hyatt's but this Hyatt Regency Albuquerque was top notch service . The manager had a personalized hand written welcome note. The staff was extremely polite and courteous.We were upgraded to a junior suite without asking for it which is very strange. The rooms were huge with 2 bathrooms .It seems to be one of the tallest buildings in Albuquerque I will stay at this place again if I get a chance

  • Stayed: September 2017, traveled as a couple
    • Location
    • Cleanliness
    • Service
Thank Vijay G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark H, Manager at Hyatt Regency Albuquerque, responded to this reviewResponded September 20, 2017

Vijay,

Thank you so much for staying with us and taking the time to share your experience on trip advisor. Although I am biased :) I must stay we have a fantastic team that goes above and beyond and strives to make memorable experiences for our guests - I am so glad to hear about your experience.

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