Disappointing from the moment I called from the airport about a shuttle to the motel and was told they did not provide that service to the attempts at getting the AC in my room to work.
The rooms were large, clean and beds comfortable noise from the outside was minimal. In room amenities were about what would be expected, and I guess the complementary toothpaste was different. The staff I did interact with were friendly, and attempted to be helpful when they could.
The common areas were all clean and well maintained.
If this were a hotel on the edge of town charging $100 per night some of the problems would be a little more expected. But in this type of property, not at all. Service should be top notch at all times.
I would not stay here in the future.
- Official Description (provided by the hotel):
- Discover a landmark hotel. Hyatt Regency Albuquerque is an urban oasis in the Land of Enchantment known for its high level of personal service, upscale amenities and ideal downtown location. Just 10 minutes from the Albuquerque International Sunport, the hotel is directly across from the Albuquerque Convention Center and a short walk to historic Route 66 with its many noted shops, art galleries and colorful avenues.Take the time to explore some of Albuquerque’s best dining options. Enjoy regionally inspired cuisine at Forque Kitchen and Bar or locally produced wine, micro-brewed beer and hand-crafted specialty cocktails at HQue Lounge.Immerse yourself in our rich cultural heritage and 310 days of sunshine a year and you will quickly understand why Albuquerque is the must visit destination of the Southwest. At Hyatt Regency Albuquerque, our renowned service, amenities and downtown location make us the ideal choice for business travelers, vacationers and conferences. ... more less
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- Also Known As:
- Hyatt Regency Albuquerque Hotel Albuquerque
- Albuquerque Hyatt Regency
- Hyatt Albuquerque