Overall this is a very nice and well run hotel. The rooms are large and very clean. The furnishings are ok and will need to be updated soon. The staff is excellent. The two minor issues with my room were taken care of promptly and without further follow up. The check in and check out process was excellent. All members of the staff were very helpful and professional in every aspect of their job. The team that supported our seminar was very friendly and extremely efficient.
The only negative feedback was spotting two mice running around the Forque Resturant during dinner. The staff was excellent and handled the unsettling situation very well. They did inform us that they were working on the mouse infestation problem for some time and hoped to have it taken care of very soon. I appreciate their concern, however, rodents in the resturant is not very sanitary and ruined our otherwise well prepared dinner. I should note that the hotel did pay for our meal.
- Official Description (provided by the hotel):
- Hyatt Regency Albuquerque offers the quintessential location for both business and leisure travelers. Make yourself at home in your spacious guestroom, explore the shops and events in our downtown neighborhood, or lounge at the pool between meetings. Here, you’ll find that productivity and relaxation are constants during your time in Albuquerque. SPACIOUS ROOMS: 382 guestrooms including 8 different upgrade options MEETINGS MADE EASIER: 30,000 sq ft of flexible, indoor meeting space with unique venues and a dedicated staff LOCATION IN DOWNTOWN ALBUQUERQUE: Situated across the street from the Albuquerque Convention Center, and moments away from dining, shopping, and entertainment ECLECTIC DINING: 5 on-site dining possibilities including seasonal menus and vegetarian options PLENTY OF PLACES TO RELAX: Read, enjoy a bite to eat and stay connected with free Wi-Fi in our light and airy atrium, or go for a dip in our recently renovated, rooftop pool complete with an oversized hot tub. ... more less
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- Also Known As:
- Hyatt Regency Albuquerque Hotel Albuquerque
- Albuquerque Hyatt Regency
- Hyatt Albuquerque