Disappointed. The hotel is beautiful and they were decorating for the Balloon Fiesta during our stay with great decorations. There was no hot water in our room, only lukewarm. After traveling all day, we wanted a nice hot shower and to relax. That didn't happen. They sent an "engineer" the next morning to fix the problem but he didn't fix it. The second night, same water problem. They finally got it corrected on the third night. I guess better late than never. Our mattress was uncomfortable and we tossed and turned. The hotel was substandard for a Marriott and we are Gold Pass members. Staff was very friendly and helpful. All we really wanted was a hot shower and a comfortable bed. We didn't get those things. We did get a pretty hotel with pretty decorations and excellent room service. The locations is great with easy access to main roads and local services.
- Official Description (provided by the hotel):
- Hotel is in the shape of a giant, nouveau-Aztec pyramid and offers some of the best views of Albuquerque's International Balloon Fiesta. ... more less
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- Also Known As:
- Albuquerque Marriott Pyramid North Hotel Albuquerque
- Marriott Albuquerque