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“Excellent value with great breakfast”

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Best Western Plus Rio Grande Inn
Ranked #14 of 143 Hotels in Albuquerque
Certificate of Excellence
Reviewed December 28, 2013

This hotel is recently remodeled with tasteful southwestern decor. It is conveniently located near Old Town, just off I-40. The free breakfast was great--the breakfast burrito was enormous, and the servers were fast and amiable! In fact the entire staff, including front desk, restaurant, and housekeeping was very friendly, helpful, and professional. The covered spa was really nice in December, although the hot tub was not functioning properly, and the water in the pool was too cold for us.

Although I didn't get the names of all of the fine staff, but Christina at the front desk and Ms. Zarate in housekeeping were particularly helpful to us. The management of this hotel is to be commended!

  • Stayed: December 2013, traveled on business
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Thank eric53Texas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dos1, Director of Sales at Best Western Plus Rio Grande Inn, responded to this reviewResponded December 30, 2013

Thank you for taking the time to write such a thoughtful review. I am glad to hear that the staff went above and beyond in providing superior customer service. I have noted your thoughts regarding the pool and hot tub and will communicate it with our maintenance department. I hope you will think of us when traveling out West again. Have a Happy New Year!

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1,332 - 1,338 of 1,791 reviews

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Reviewed December 27, 2013

After driving for over 24 hours, we decided to stay at this hotel. We were a little apprehensive about the price, but for four people, including a wonderful breakfast (complimentary tickets were included) a nice hot tub and pool, and a comfortable room, we realized it was a bargain. The location was close to Highway we were driving on, yet just a few blocks from some old town attractions. Perhaps next time we will have more time to visit.

  • Stayed: December 2013, traveled with family
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Review collected in partnership with Best Western
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dos1, Director of Sales at Best Western Plus Rio Grande Inn, responded to this reviewResponded December 30, 2013

24 hours! I am glad that we were able to provide comfortable accommodations for what must have been some tired travelers. I am glad that you found us a good value and wish you a safe trip back home.

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Reviewed December 27, 2013

This is an outstanding facility. The staff of the hotel went above and beyond to make sure that our stay was pleasant and delightful. The restaurant staff, Kristna and Ruby in particular, is efficient, personable and accommodating.

  • Stayed: November 2013, traveled with family
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Thank Jeffrey F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dos1, Director of Sales at Best Western Plus Rio Grande Inn, responded to this reviewResponded December 30, 2013

Thank you for the kind words about Krishna and Ruby. I will share your compliments with them and I hope that you have an exciting New Year.

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Reviewed December 26, 2013

We stayed here because it was close to the plaza and the highway. It was very convenient. The rooms were very clean and the bed was so comfortable. Our room was on the second floor and overlooked the pool, so there was some noise because they cover the pool so it can still be used in winter. However, the noise was not overwhelming and it did not last long. The breakfast was one of the best I have ever had at a Best Western.

Stayed: December 2013, traveled as a couple
Thank Jane D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dos1, Director of Sales at Best Western Plus Rio Grande Inn, responded to this reviewResponded December 30, 2013

Thank you for the review. I am glad to hear that you found our location convenient, the rooms comfortable and the breakfast exceptional. I hope to see you again and I wish you a Happy New Year.

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Reviewed December 26, 2013

Overall, for the value, a very nice place to stay! We had breakfast, lunch and room service during our stay. (Thank you Christina) All the food was amazing. All the staff we encountered were very friendly! We went to the Bar for HH! Karaoke and line dancing one night was very fun Very nice. We also used the pool and Hot tub every day (sometimes twice a day). Would def refer this hotel!

  • Stayed: December 2013, traveled as a couple
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Thank Connie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dos1, Director of Sales at Best Western Plus Rio Grande Inn, responded to this reviewResponded December 30, 2013

Thank you for taking the time to write a review. I am glad to hear that you enjoyed our restaurant and the entertainment we had in the Zia Lounge.

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Reviewed December 23, 2013

We were very pleased first to have a Restaurant connected to this Best Western so we did not have to do any more traveling in traffic. The restaurant was excellent. My husband needed Handicap Access for the room and we were very satisfied with the accessible bathroom; had every accomodation that it is suppose to have. My husband is an architect so he knows!

  • Stayed: December 2013, traveled as a couple
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Review collected in partnership with Best Western
Thank Phyllis M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dos1, Director of Sales at Best Western Plus Rio Grande Inn, responded to this reviewResponded December 25, 2013

Thank you for the review and kind words, I am glad to hear that the accessible accommodations were beneficial and we hope that you think of us for your accommodations when traveling to Albuquerque. Have a Merry Christmas and a Happy New Year.

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Reviewed December 22, 2013

Very convenient location, just off the freeway. Very clean, and pleasant. Staff very helpful. Restaurant served good food and reasonably priced. Liked the guest bag that was handed out, not just for us, but also for my dog. Breakfast was delicious. Beds were very comfortable.

  • Stayed: December 2013, traveled with friends
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Thank Sheri K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dos1, Director of Sales at Best Western Plus Rio Grande Inn, responded to this reviewResponded December 25, 2013

Thank you for taking the time to write a review. I am glad we were able to exceed both you and your dog's expectations and hope to see you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Rio Grande Inn

Address: 1015 Rio Grande Blvd NW, Albuquerque, NM 87104-2031 (Formerly BEST WESTERN PLUS Rio Grande Inn)
Phone Number:
Location: United States > New Mexico > Albuquerque > West Old Town
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#17 Romantic Hotel in Albuquerque
#17 Business Hotel in Albuquerque
#17 Family Hotel in Albuquerque
Price Range: $97 - $142 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Rio Grande Inn 3*
Number of rooms: 173
Official Description (provided by the hotel):
Full service hotel located in the Historic Old Town District with over 150 unique shops, restaurants, and art galleries nestled around the Albuquerque Plaza. The Inn is bordered by I-40 to the North, the Downtown District to the East, Route 66 to the South, and the Rio Grande River to the West. Swimming pool, hot tub, restaurant, cantina, business center, and free Wi-Fi. 100% non-smoking facility. ... more   less 
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Also Known As:
Best Western Plus Rio Grande Hotel Albuquerque
Best Western Albuquerque
Albuquerque Best Western

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