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“Good location”

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Best Western Plus Rio Grande Inn
Ranked #15 of 144 Hotels in Albuquerque
Certificate of Excellence
Santa Rosa, California
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Good location”
Reviewed June 4, 2013

We stayed here for four days. The location was perfect---close to old town, and the freeway. The room was very nice and clean . Definately would stay again.. The staff was very knowledgable on resturants, sightseeing, and directions, and above all friendly.

Room Tip: When the staff knew we were staying for four days, they put us in a quite spot. We didn't have...
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jeancat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dos1, Director of Sales at Best Western Plus Rio Grande Inn, responded to this review, June 6, 2013
Thank you for taking the time to post a review of our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,626 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (212)
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English first
Springfield, Missouri
1 review
Reviewed June 2, 2013

This was our second stay at this hotel, and will positively stay here again when we return in the fall. We booked two rooms, one for our son and his family, the other for my husband and myself. I cannot say enough good things about both of our stays. Clean rooms, friendly staff, great location, and an excellent value. I'm typically a "hotel snob" in that I will not stay at a hotel that does not meet my high standards. This place met and exceeded all of my expectations. Thanks to the fine staff that made our extended 7-night visit a great experience. Only one thing would have made our stay a liitle better. A genuine "hot" tub would have been comforting at the end of a long day of walking. The water in the tub was always luke warm, at best.

Room Tip: Our room faced the interstate, but honestly were not bothered one bit by the noise. Actually it was...
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  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Patti B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dos1, Director of Sales at Best Western Plus Rio Grande Inn, responded to this review, June 4, 2013
Thank you for taking the time to post a review of our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
Level 6 Contributor
225 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed June 2, 2013

This is a two thumbs up, TWO PAWS up review. We REALLY like this Best Western property. The hotel seems like brand new and features cheerful southwestern motifs. The beds are very comfortable and the large screen tv has about a zillion channels. The hotel is only a few blocks away from Old Town Albuquerque and has an impressive pool area. There is a refrigerator in the room which is handy for storing Neemo's wet dog food. The staff has been very pleasant.

We are off to Petroglyph National Monument which is a short distance away and are delighted that we booked a second night so that we won't have to rush.


In a word, WOW!

Bill, Linda and Neemo Gossard
Arenal, Costa Rica; Miami, FL.

Room Tip: Route 40 runs past the north side of this hotel so request a room on the south side.
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank William G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dos1, Director of Sales at Best Western Plus Rio Grande Inn, responded to this review, June 4, 2013
Thank you for taking the time to post a review of our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Camberley, United Kingdom
Level 5 Contributor
53 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed May 26, 2013

We stayed here as it was within walking distance of the Old Town.The rooms were clean enough and the beds comfortable but the hotel could do with an update especially the elevators. These worked very erratically, took ages to arrive, the doors stuck and it was downright scary! You could not even walk down the stairs and these were connected to the fire alarms.

We were going to eat in the attached restaurant in the evening but it took so long so someone to come and seat us we went elsewhere. Did do breakfast though and not impressed with the service.

Room Tip: The hotel is right next door to the I40 which is very busy at this point. Should ask for a room as...
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  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sohotobrighton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dos1, Director of Sales at Best Western Plus Rio Grande Inn, responded to this review, May 28, 2013
Thank you for taking the time to post a review of our hotel. We are sorry to hear about your experience with our elevators and restaurant. We are addressing the issues.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oshkosh
Level 2 Contributor
6 reviews
6 hotel reviews
Reviewed May 20, 2013

Staff was friendly, check in went smoothly, room was clean and bed was comfy. Elevator/s weren't working properly...skipped floors, stopped between floors and were generally very slow. Ours skipped our floor and went to the one above, we pushed for our floor and it started down then stopped between floors. Had to push the buttons for several floors before it moved and finally took us to our floor. After we settled into our room we wanted to sit in the hot tub. Waited for almost 10 minutes for an elevator so us and another guy who was also waiting, decided to just use the stairs to go to the pool area. To our surprise the doors at the bottom of stairs are connected to the fire alarms so there is no way to get outside without using an elevator (at least we couldn't find one). We followed some of the other exit signs and finally found another elevator that worked properly. Informed the desk person who said they knew about the problem, the elevators are old, and they had put in a call to the elevator repair company. There was an "out of service" sign on the elevator the next morning. Once we got to the hot tub we discovered that it was luke warm, the jets were blowing cold water so you didn't want to sit in front of them and it was full of the buds from a nearby tree. We did sit in it for less than 10 minutes and went back to the room where I had to remove the buds that were stuck to my skin and inside my suit. Didn't go into the restaurant so can't comment on it. We were just passing through so really only needed somewhere to sleep and the room fit the bill.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LindaKay040575
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dos1, Director of Sales at Best Western Plus Rio Grande Inn, responded to this review, May 22, 2013
Thank you for taking the time to post a review of our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greensboro, North Carolina
Level 6 Contributor
165 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed May 20, 2013

I hate to be negative, but our stay here was not good. There were problems, chief of which was waking up after a 12 hour series of flights only to find that our shower did not work. We were not happy campers.

We waited until the general manager came to work, explained the issue, and received a full refund. But I pointed out that they need to do a lot of work on an old property to bring it up to standards that travelers these days expect.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank William S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dos1, Director of Sales at Best Western Plus Rio Grande Inn, responded to this review, May 22, 2013
Thank you for taking the time to post a review of our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Rio Grande Inn

Property: Best Western Plus Rio Grande Inn
Address: 1015 Rio Grande Blvd NW, Albuquerque, NM 87104 (Formerly BEST WESTERN PLUS Rio Grande Inn)
Phone Number:
Location: United States > New Mexico > Albuquerque > West Old Town
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#17 Business Hotel in Albuquerque
#17 Romantic Hotel in Albuquerque
#19 Family Hotel in Albuquerque
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Best Western Plus Rio Grande Inn 3*
Number of rooms: 173
Official Description (provided by the hotel):
Full service hotel located in the Historic Old Town District with over 150 unique shops, restaurants, and art galleries nestled around the Albuquerque Plaza. The Inn is bordered by I-40 to the North, the Downtown District to the East, Route 66 to the South, and the Rio Grande River to the West. Swimming pool, hot tub, restaurant, cantina, business center, and free Wi-Fi. 100% non-smoking facility. ... more   less 
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Also Known As:
Best Western Plus Rio Grande Hotel Albuquerque
Best Western Albuquerque
Albuquerque Best Western

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