We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Adequate, and they are not suites”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Best Western Airport Albuquerque InnSuites Hotel & Suites
Ranked #16 of 143 Hotels in Albuquerque
Certificate of Excellence
GreenLeadersBronze level
Reviewed January 7, 2013

Very easy access to and from the airport. Front doors are awkwardly arranged and make it difficult if you're carrying luggage. No elevator to the 2nd floor, so beware. Cleanliness was acceptable, although the housekeeping left little things undone. We got clean drinking glasses one day out of four, the sink and tub went untouched half the time, and towels/washcloths were not replaced when left on the floor. We had a room that was billed as a suite but it was a standard hotel room. There was a small desk and one office chair but nowhere else to sit other than on the beds. Lots of noise from the lobby area, especially early in the morning. Nice big HD TV. Breakfast area was very cramped. If we'd had a place to do so, we'd have taken our food to our room. Restocking of breakfast items was inconsistent. Too many other properties nearby to stay here again. Oh, and Tim at the front desk, here's a tip for you. When you're checking in a guest, please refrain from repeatedly answering the telephone and ignoring the paying customer standing right in front of you.

Room Tip: First floor, as far from the lobby as possible.
See more room tips
  • Stayed: January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Mark B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InnSuitesDOS, Director of Sales at Best Western Airport Albuquerque InnSuites Hotel & Suites, responded to this reviewResponded January 23, 2013

Thank you for sharing your comments about our hotel. We certainly strive to make sure all our guests have a comfortable stay. Our staff is empowered to make sure all our guests are accommodated during their time with us. We look forward to seeing you again in the future

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (1,228)
Traveler rating
Traveler type
Time of year
Language

1,059 - 1,065 of 1,228 reviews

Reviewed January 7, 2013

Outstanding value for the price. Very near airport if you are flying out. You will get what you ask for but you can't be shy about asking for exactly what you want. Example 1, I was originally assigned a smoking room in the front building. I asked for a non-smoking room on the first floor in the back building. I was happy when I got what I asked for. Example 2, the breakfast
is a hybrid full breakfast but food items and utensils run out. Again, you need to state
what you want if things run out and you will be happier. The room is a bigger than most regular room with a bigger than most (nice) bathroom, rooms are remodeled and I liked what they did.
I don't know if they called my room a suite, what I got was a slightly bigger room with a slightly bigger bathroom. Room was clean, tv was modern LCD, internet was free and fast.
Exercise room (I did not use but I peeked in and it was small but ok). Swimming pool outside.
Very comfortable beds, cover the blinds with spare pillows for better sleep, outside swimming pool, clean room. I loved it guys, I will go back because it usually is offered at a very fair price.

Room Tip: Cover blinds are with spare pillows, luggage, chair, to get a great night's sleep. Don't b...
See more room tips
  • Stayed: January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank bandit004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InnSuitesDOS, Director of Sales at Best Western Airport Albuquerque InnSuites Hotel & Suites, responded to this reviewResponded January 23, 2013

I would like to thank you for taking your time to share your experience of your recent visit to Best Western Airport Albuquerque InnSuites Hotel! It gives us great pleasure to know that you enjoyed your stay, we strive to make sure that everyone's stay is comfortable and CLEAN we hope to serve you again in the futrue, thank you for being a loyal Best Western customer

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 4, 2013

My experience was Lovely. I especially liked the breakfast.
I did hear a little noise at night from crying children but not for long. The location was the best I could ask for as I didn't need the shuttle to get to the airport.



  • Stayed: December 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank LARRY-W-S454
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InnSuitesDOS, Director of Sales at Best Western Airport Albuquerque InnSuites Hotel & Suites, responded to this reviewResponded January 8, 2013

Thank for your recent trip advisor review of the Best Western Airport Albuquerque InnSuites Hotel, I am very happy to hear you had a great stay and I am so proud of our hotel and my staff at our property.. Thanks for the positive comment. We look forward to seeing you next time you are in the area..

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 1, 2013

This is definately near the airport and car rental center. Room was clean and comfortable. I enjoyed having a Village Inn Resurant close by. If you are not going to visit the city, then just take a taxi or shuttle to the airport. The hotel is located behind the Village Inn so keep an eye out. Buffet breakfast is included which is good.

  • Stayed: October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank martiflores
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InnSuitesDOS, Director of Sales at Best Western Airport Albuquerque InnSuites Hotel & Suites, responded to this reviewResponded January 8, 2013

Greeting from of the entire staff, we would like to thank you for taking your time to share your experience of your recent visit to Best Western Airport Albuquerque InnSuites Hotel! It gives us great pleasure to know that you enjoyed your stay, and we appreciate your feedback and thank you for choosing to stay with us! If you are ever in the Albuquerque area, it would be our pleasure to serve you again! Thank you for being a loyal Best Western customer

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 1, 2013

The room was fairly clean. The door handle worked backwards so you have to raise it up to open it. The staff acted like that was normal. A lazy maintenance man used a piece of trim in the wall corner to plug a hole. The tv's were nice, but the picture was very fuzzy. Bed was comfy as were the pillows. I liked the shower heads.
Refrigerator door was broken and would not close. There was NO map of the hotel grounds in my room.. That's a direct fire code violation.

  • Stayed: December 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank Don R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InnSuitesDOS, Director of Sales at Best Western Airport Albuquerque InnSuites Hotel & Suites, responded to this reviewResponded January 8, 2013

Thank you, for your recent trip advisor review regarding your recent stay at our property.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. The Hotel Management team has fixed all issues that were stated in your review and hope that you will consider staying with us again so that we can have another chance to provide you with a superior

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 1, 2013

Our room was very nice, the employees VERY helpfull . We last stayed at a Best Western in MO.,two years ago , it was the worst Motel/Hotel we had ever been in, this covers almost 50 years of traveling the USA. We look forward to staying there again.

Room Tip: The Employees are GREAT !
See more room tips
  • Stayed: December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Edward V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InnSuitesDOS, Director of Sales at Best Western Airport Albuquerque InnSuites Hotel & Suites, responded to this reviewResponded January 8, 2013

Thank you so much for your feedback regarding your stay at the Best Western InnSuites Hotel Albuquerque Airport! We realize you have many choices when it comes to lodging, and we sincerely appreciate your business. We are always very pleased when a guest takes the time to share a thier experiences at our property. Thank you again for your feedback and recommendations.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 31, 2012

I did not stay in hotle i ended up getting a suite some where else the suite at the best wetern was kinf of cheesy with two doors in to hall way and basic cable tv. Best western has allways been my first choice to stay when traveling with work but just wasnt nice enough when i wanted to treat my family to nice suite. My kids like the paper view movies other hotles have to offer.

  • Stayed: December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank BRYAN S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InnSuitesDOS, Director of Sales at Best Western Airport Albuquerque InnSuites Hotel & Suites, responded to this reviewResponded January 8, 2013

Thank you, for your recent trip advisor review regarding your recent stay at our property.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Albuquerque hotels
0.4 mi away
Days Inn & Suites Airport Albuquerque
0.5 mi away
Comfort Inn Albuquerque Airport
Comfort Inn Albuquerque Airport
#30 of 143 in Albuquerque
495 reviews
0.8 mi away
Hyatt Place Albuquerque Airport
Hyatt Place Albuquerque Airport
#19 of 143 in Albuquerque
792 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
Sheraton Albuquerque Airport Hotel
0.2 mi away
La Quinta Inn Albuquerque Airport
0.1 mi away
Super 8 Albuquerque Airport
Super 8 Albuquerque Airport
#25 of 143 in Albuquerque
543 reviews
Show Prices
Show Prices
Show Prices

Been to Best Western Airport Albuquerque InnSuites Hotel & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western Airport Albuquerque InnSuites Hotel & Suites

Address: 2400 Yale Boulevard SE, Albuquerque, NM 87106-4214
Phone Number:
Location: United States > New Mexico > Albuquerque
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Green Hotel in Albuquerque
#13 Best Value Hotel in Albuquerque
#15 Business Hotel in Albuquerque
#15 Romantic Hotel in Albuquerque
#24 Family Hotel in Albuquerque
Price Range: $71 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Airport Albuquerque InnSuites Hotel & Suites 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
The BEST WESTERN Airport Albuquerque InnSuites Hotel & Suites is located just a few blocks from the Albuquerque International Airport -- ABQ. Hotel guests looking for a great location will find themselves near Kirtland Air Force Base, Sandia National Labs and the University of New Mexico. Popular events near the hotel include the Albuquerque International Balloon Fiesta and Gathering of Nations Pow-Wow. Other popular attractions near the hotel include The Rio Grande Zoological Park, Albuquerque Aquarium, and Rio Grande Botanic Garden in Albuquerque. The Sandia Peak Ariel Tramway & Ski is just a short drive away. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, IBC Hospitality, Travelocity, Expedia, Best Western, Priceline, TripOnline SA, Orbitz, Hotwire, Cancelon and getaroom.com so you can book your Best Western Airport Albuquerque InnSuites Hotel & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Albuquerque
Albuquerque Best Western

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing