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Best Western Airport Albuquerque InnSuites Hotel & Suites
Ranked #15 of 144 Hotels in Albuquerque
Certificate of Excellence
GreenLeadersBronze level
Reviewed September 21, 2012

Stayed here last night in the area. Very clean and convenient location to airport. It's 2 blocks away yet Quiet. I know that's hard to believe but it is. I'd stay here again even if i was not flying. Great price for all of the extras. Including free parking, shuttle, and a FULL HOT BREAKFAST. Not just waffles but eggs, potatoes, waffles, biscuit and gravy, fruit, muffins, juices, all included.

No elevator but personal are more than willing to help or change your room to first floor. Beds are super. (and the pillows are the best ). If you can't sleep here you are not tired. Also a Denny's joins (and shares) the parking lot. So for the other meals you can walk to many food choices.

Room Tip: Make sure you chose this location. There are several additional Best Western Inn and Suites in the a...
  • Stayed: September 2012, traveled as a couple
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3  Thank Iowatravelman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InnSuitesDOS, Director of Sales at Best Western Airport Albuquerque InnSuites Hotel & Suites, responded to this reviewResponded October 10, 2012

Greetings Iowatravelman, thank you for your recent trip advisor review, we appreciate your feedback and thank you for all the kind comments, we realize you have many choices when it comes to lodging, and are very please that you left such a great comment. If you are ever in the Albuquerque area, it would be our pleasure to serve you again! Thank you for being a loyal Best Western InnSuites customer

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Reviews (1,208)
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1,077 - 1,083 of 1,208 reviews

Reviewed September 20, 2012

I thought this was a very pleasant hotel. It was very close to the airport and I didn't wait more than 5 minutes to be picked up by the shuttle. The staff was very accommodating, breakfast was good. My suite was exactly as promised. Only minor complaint is that the door between the bedroom and and living area had a large window with no blinds or curtain... a bit inconvenient as I was traveling with my daughter but we worked it out.

  • Stayed: August 2012, traveled with family
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3  Thank FiddlerDoyle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InnSuitesDOS, Director of Sales at Best Western Airport Albuquerque InnSuites Hotel & Suites, responded to this reviewResponded October 10, 2012

Greeting from of the entire staff, we would like to thank you for taking your time to share your experience of your visit to Best Western Airport Albuquerque InnSuites Hotel! It gives us great pleasure to know that you enjoyed your stay, and we appreciate your feedback and thank you for choosing to stay with us! If you are ever in the Albuquerque area, it would be our pleasure to serve you again! Thank you for being a loyal Best Western customer

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Reviewed September 15, 2012

The location to the airport cannot be beat and the free shuttle was important. The wifi was included and I also enjoyed the soda and water provided in the evening. The room was great - separate sleeping and sitting area and 2 baths. As someone else mentioned there is no elevator but the friendly desk clerk did offer to carry my luggage up the stairs. Breakfast was what you should expect at BW, although the desk clerk was a little behind schedule getting it out since he had to do breakfast, answer the phone and check out guests. The excellent shuttle driver helped him out when she returned from the airport. The only downside is limited dinner options when you don't have a car. Would stay here again.

Stayed: September 2012, traveled solo
2  Thank dlpcyles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InnSuitesDOS, Director of Sales at Best Western Airport Albuquerque InnSuites Hotel & Suites, responded to this reviewResponded September 19, 2012

Thank you so much for your feedback regarding your stay at the Best Western InnSuites Hotel Albuquerque Airport! We realize you have many choices when it comes to lodging, and we sincerely appreciate your business. We are always very pleased when a guest takes the time to share a thier experiences at our property. Thank you again for your feedback.

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Reviewed September 13, 2012

I stayed here for my last night in NM. It was a good stay with a clean room. The front desk staff was nice and polite. The only con if you will, would be this hotel does not have an elevator so if you have a lot of bags and on the second floor you are going to have to carry them. But I had only one bag so it wasn't so bad.

Stayed: September 2012, traveled as a couple
4  Thank Greg S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InnSuitesDOS, Director of Sales at Best Western Airport Albuquerque InnSuites Hotel & Suites, responded to this reviewResponded September 19, 2012

Greeting from of the entire staff, we would like to thank you for taking your time to share your experience of your recent visit to Best Western Airport Albuquerque InnSuites Hotel! It gives us great pleasure to know that you enjoyed your stay, and we appreciate your feedback and thank you for choosing to stay with us! If you are ever in the Albuquerque area, it would be our pleasure to serve you again! Thank you for being a loyal Best Western customer

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 9, 2012

I booked this hotel through Hotwire. When I checked in, at no time did they say that we were going to be placed in a Smoking Room. When we got to the room, it reeked of smoke. Since we had to go to a concert, we could not ask to change. I barely got any sleep. My nose was stopping up and my eyes were red from the smoke that had been in the room. At 3:30am, we heard a loud noise. The noise was from the tub that was backing up with water and dirt. The water went back down the drain, but the dirt stayed. Due to our experiences, we checked out early and went back home. The staff should be trained and ask if we want a smoking or non-smoking room. I have never requested a smoking room, ever!!! Due to this, this did not make our trip worthwhile at all!!!

  • Stayed: September 2012, traveled with family
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Thank Brian K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InnSuitesDOS, Director of Sales at Best Western Airport Albuquerque InnSuites Hotel & Suites, responded to this reviewResponded September 19, 2012

Thank you, for your recent trip advisor review regarding your recent stay at our property.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I have tried to email you on your trip advisor account so we can speak with one another. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

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Reviewed September 7, 2012

Continuing on a west coast excursion, the Albuquerque InnSuites Hotel was an absolutely outstanding example of what hospitality should be. Wonderful, helpful people at the from desk, we were immediately upgraded to a presidential suite when checking in. A suite that in most locations would run about $200+, for less than $80. White- glove clean, quiet, and classy, it provided for a wonderful nights sleep. Pool and hot tub looked like fun, but no time to enjoy. Breakfast was a cut above standard Best Western fare, but can get crowded in space off lobby. If six stars were available for this property, they still could not convey my deep admiration for the associates and management of this top-notch hotel.

  • Stayed: August 2012, traveled with family
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Thank RML-OH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InnSuitesDOS, Director of Sales at Best Western Airport Albuquerque InnSuites Hotel & Suites, responded to this reviewResponded September 19, 2012

I would like to thank you for taking time to post your review of our property! I am so pleased we were able to provide you with an enjoyable stay at our Airport location and your upgrade to our 2-Room Presidential Jacuzzi Suite ! We can't wait to see you the next time you are in town! Thank you so much for being a loyal Best Western guest!

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Reviewed September 3, 2012

. We stayed here our first and last nights in Albuquerque, with a 10 day road trip of New Mexico in between. Our first night we arrived late in the evening, so we just checked in and went to sleep. The room was cozy , clean and comfortable.
Next morning before check-out, we enjoyed a good hot breakfast to start us off on our road trip.
When we returned on our last evening before departing next day, we enjoyed the same type of accomodations. Clean,cozy, comfortable room. Upon departure the next morning, yet again, a good hot breakfast to start off our day as we drove back to the airport. Also, it's convenient to the airport.
The hotel staff were all friendly and real helpful. This place is a real worthwhile bargain

  • Stayed: October 2011, traveled as a couple
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1  Thank Frank-Judi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InnSuitesDOS, Director of Sales at Best Western Airport Albuquerque InnSuites Hotel & Suites, responded to this reviewResponded September 7, 2012

Thank you so much for your feedback regarding your stay at the Best Western Airport Albuquerque InnSuites Hotel! We realize you have many choices when it comes to lodging, and we sincerely appreciate your business. We are always very pleased when a guest takes the time to share a wonderful experience at our property. Thank you again for your kind words. We hope to have you as a guest in our hotel again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Airport Albuquerque InnSuites Hotel & Suites

Address: 2400 Yale Boulevard SE, Albuquerque, NM 87106-4214
Phone Number:
Location: United States > New Mexico > Albuquerque
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Green Hotel in Albuquerque
#15 Romantic Hotel in Albuquerque
#15 Business Hotel in Albuquerque
#24 Family Hotel in Albuquerque
Price Range: $76 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Airport Albuquerque InnSuites Hotel & Suites 2.5*
Number of rooms: 102
Official Description (provided by the hotel):
The BEST WESTERN Airport Albuquerque InnSuites Hotel & Suites is located just a few blocks from the Albuquerque International Airport -- ABQ. Hotel guests looking for a great location will find themselves near Kirtland Air Force Base, Sandia National Labs and the University of New Mexico. Popular events near the hotel include the Albuquerque International Balloon Fiesta and Gathering of Nations Pow-Wow. Other popular attractions near the hotel include The Rio Grande Zoological Park, Albuquerque Aquarium, and Rio Grande Botanic Garden in Albuquerque. The Sandia Peak Ariel Tramway & Ski is just a short drive away. ... more   less 
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Also Known As:
Best Western Albuquerque
Albuquerque Best Western

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