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Best Western Airport Albuquerque InnSuites Hotel & Suites
Ranked #15 of 144 Hotels in Albuquerque
Certificate of Excellence
GreenLeadersBronze level
Reviewed February 26, 2012

Good service and staff was very nice. The ''Suite'' was a regular room with a king bed. We have had bigger rooms in other regular BW hotels. Good breakfast with extras. Well situated close to old alb, indian center and other sites. Good price.

  • Stayed: February 2012, traveled as a couple
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Thank Jalapeno4u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InnSuitesDOS, Director of Sales at Best Western Airport Albuquerque InnSuites Hotel & Suites, responded to this reviewResponded April 25, 2012

Thank you so much for your recent trip advisor review, I am happy to hear that you enjoyed the hotel's many free extra's. We realize that you have many choices when it comes to lodging, and we sincerely appreciate your business. We look forward to seeing you next time you are in the area.

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Reviews (1,206)
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1,113 - 1,119 of 1,207 reviews

Reviewed February 23, 2012

We spent 8 days straight here, and I cannot say enough GOOD things about this hotel!

We called the hotel as soon as we arrived at the airport on an EARLY-morning flight from Texas. Within 5 minutes, the shuttle was there to pick us up!

We called the hotel the day before arrival to ask about the possibility of an early check-in. (We were hoping to get into a room before noon.) Much to our surprise, when we arrived at the front desk shortly after 7:00 that morning, we were told that our requested ground-floor room was ready for us and that there would be no additional charge for our early arrival! We were extended an invitation to help ourselves to the breakfast buffet.

During our entire stay, we were treated with total respect and wonderful hospitality! I have never stayed at ANY hotel where I was treated so warmly! Everything we asked for, we got—promptly and with a smile.

The 2nd day we were there, we called late in afternoon to request that clean sheets be put on the bed that day. (My daughter was to have surgery the next morning, and the surgeon had given her very strict instructions regarding cleanliness!) Although most of the cleaning staff was already gone for the day, we returned to our room to find clean sheets on the bed! We knew, from past experiences, that most other hotels would have told us, “That isn’t possible this late in the day.” But at Inn & Suites of Albuquerque, it was service with a smile! That same afternoon, we were treated to the once-a-month Manager’s Appreciation Bar-B-Q, with wonderfully grilled hot dogs and hamburgers! Yum!

For the remainder of our stay, we kept “odd” hours, coming and going, trading off shifts staying with our daughter at the hospital. One of us would sleep during the day, the other one at night. Regardless of the time, the hotel was quiet and comfortable. The front desk staff, the food staff, the cleaning staff, and the maintenance staff were all friendly, polite, and extremely helpful!

When we first booked our room, we were reluctant to book it for more than 2 nights, for fear that we would end up in a “dump” (for $59.00 per night)! By the 2nd day we were there, we knew that we didn’t want to go anywhere else!

We will definitely stay with you if we’re ever in Albuquerque again! Your location is perfect for the airport, and the drive to and from the hospital was an easy one.

Wonderful experience at a wonderful hotel! Us “Texans” felt right at home!

Room Tip: Request ground floor if stairs are a problem.
  • Stayed: February 2012, traveled with family
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Thank dhamroge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 22, 2012

I had the worst experiences that i ever had in my life in a hotel . i arrive late close to midnight at that hotel feb 17th 2012 with my family to catch a flight few hrs later at 5 am . I PARK MY CAR AS INSTRUCTED by the front staff in the back lit parking lot to arrive to my car shortly to find tat my car was vandalized my new car back window broken and my suit case and my mothers suit case stolen . I feel that hotel is terrible they did not even ask for my ID at check in and were not very helpful when the robbery occured on there premises . i HAVE POLICE REPORT TO ALL THE DETAILS with abuqurque police . save yourselves the pain and suffering . and the violation of such experience and do not stay there. I tried to save some money on lodging but look what it got me.

  • Stayed: February 2012, traveled with family
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Thank FATH169
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 16, 2012

We travel for business all year. This hotel is very neat and clean. The rooms are very large and have lots of room to work. The breakfast is very good. Lots of choices and fruit. The staff and manager go out of their way to help. They have several computers to work on and even have a happy hour with free soda & water & nachos. I will always stay here when in town.

Room Tip: King rooms have lots of space
  • Stayed: February 2012, traveled on business
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Thank Janeanef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InnSuitesDOS, Director of Sales at Best Western Airport Albuquerque InnSuites Hotel & Suites, responded to this reviewResponded February 24, 2012

Thank for your recent trip advisor review of the Best Western Airport Albuquerque, I am very happy to hear you had a great stay and I am so proud of our hotel and my staff at our property.. Thanks for the positive comment. We look forward to seeing you next time you are in the area..

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Reviewed February 9, 2012

The rooms are clean, quiet, and spacious. The beds are extremely comfortable, pillows are plentiful and just right. My husband and I live 70 miles away from this hotel. We cold easily drive home but always book a room here when we go to Albuquerque. The staff are super friendly, professional and the outdoor pool and hot tub is privately located in a backyard. We also stay here when we need to catch an early flight. Shuttle service and hot breakfast included in the very affordable price.

Room Tip: Any room will do
  • Stayed: December 2011, traveled as a couple
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Thank lindastormart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InnSuitesDOS, Director of Sales at Best Western Airport Albuquerque InnSuites Hotel & Suites, responded to this reviewResponded February 24, 2012

Thank you so much for your feedback regarding your stay at the Best Western InnSuites Hotel Albuquerque Airport! We realize you have many choices when it comes to lodging, and we sincerely appreciate your business. We are always very pleased when a guest takes the time to share a wonderful experience at our property. Rest assured we will continue to strive to provide our guests with the great service you have come to expect from our property. Thank you again for your kind words. We hope to have you as a guest in our hotel again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 26, 2012

Driving very late at night came across this lovely place, rooms were spacious and very comfy beds. Breakfast was lovely. This was perfect for a quick stop and so affordable!

  • Stayed: March 2011, traveled with family
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1  Thank mariejason
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InnSuitesDOS, Director of Sales at Best Western Airport Albuquerque InnSuites Hotel & Suites, responded to this reviewResponded February 24, 2012

Thank you for your recent review of our hotel. We are happy to hear that we exceeded your expectations! The Management Team hope you will stay with us again when your travels bring you to Albuquerque. Everyone here at the Best Western InnSuites Albuquerque appreciates your business and loyalty to the brand.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 6, 2012

What a pleasant surprise when we checked in with our pet rooms were large and comfortable, clean and nicely furnished. Staff was very friendly and it was great to have a HOT continental breakfast for a change. Thanks - we will definitely return

  • Stayed: January 2012, traveled with family
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1  Thank Diane G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InnSuitesDOS, Director of Sales at Best Western Airport Albuquerque InnSuites Hotel & Suites, responded to this reviewResponded February 24, 2012

Thank you so much for your feedback regarding your stay at the Best Western InnSuites Hotel Albuquerque Airport! We realize you have many choices when it comes to lodging, and we sincerely appreciate your business. We are always very pleased when a guest takes the time to share a wonderful experience at our property. Rest assured we will continue to strive to provide our guests with the great service you have come to expect from our property. Thank you again for your kind words. We hope to have you as a guest in our hotel again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Airport Albuquerque InnSuites Hotel & Suites

Address: 2400 Yale Boulevard SE, Albuquerque, NM 87106-4214
Phone Number:
Location: United States > New Mexico > Albuquerque
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Green Hotel in Albuquerque
#15 Business Hotel in Albuquerque
#15 Romantic Hotel in Albuquerque
#24 Family Hotel in Albuquerque
Price Range: $76 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Airport Albuquerque InnSuites Hotel & Suites 2.5*
Number of rooms: 102
Official Description (provided by the hotel):
The BEST WESTERN Airport Albuquerque InnSuites Hotel & Suites is located just a few blocks from the Albuquerque International Airport -- ABQ. Hotel guests looking for a great location will find themselves near Kirtland Air Force Base, Sandia National Labs and the University of New Mexico. Popular events near the hotel include the Albuquerque International Balloon Fiesta and Gathering of Nations Pow-Wow. Other popular attractions near the hotel include The Rio Grande Zoological Park, Albuquerque Aquarium, and Rio Grande Botanic Garden in Albuquerque. The Sandia Peak Ariel Tramway & Ski is just a short drive away. ... more   less 
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Also Known As:
Best Western Albuquerque
Albuquerque Best Western

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