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“Let Me Save You The Trouble” 2 of 5 stars
Review of Quality Inn & Suites North Albuquerque

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Quality Inn & Suites North Albuquerque
Ranked #77 of 144 Hotels in Albuquerque
West Palm Beach, Florida
Level Contributor
136 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 316 helpful votes
“Let Me Save You The Trouble”
2 of 5 stars Reviewed November 14, 2012

I had a bad feeling about this place when we viewed the sea of residential laminate flooring at the entrance. The check in experience was perfect, friendly and flawless. Good things ended there. The dark, dirty and faded carpet in the hallways was far, far beyond its useful life. The elevator doors were guarded by some odd entry arrangement that made it nearly impossible to enter the elevator with a luggage cart. The route from the elevator to our room was like a corn maze; winding forward, left, right, and in and out of doorways and halls. The room was spacious, yet inefficient. There was one luggage stand for one suitcase. Our other one had to go on the floor to be opened. The closet was tucked in to a corner of the bathroom and inaccessible. Tired from a full day on the road, we unpacked and I hit the shower. The tub was not a slow drainer – it was a no drainer. I had water well up on my shins as I waded back to the floor. My wife simply would not enter the pool of soapy liquid. We called the front desk and, to their credit, were offered another room. The night clerk brought up the key, we got dressed again, repacked the open suitcases and toiletries and headed to our new room. Here, we were greeted with a dirty diaper in the bathroom trash can. Too tired to complain further, we hit the sack. The bed was reasonably comfortable. Upon checkout, we complained to the desk clerk about our experiences and he assured us the manager would call us to resolve the matter to our satisfaction. As expected, we have heard nothing. Oh, you have to ask for a $1 credit on the safe rental that is automatically charged to your room. I blame myself somewhat for this experience. It was a low priced room and I went for the savings. Nevertheless, there are just far too many good choices in Albuquerque for one to put up with such mediocrity. We will never stay at this Clarion again.

Room Tip: Avoid rooms with southern window (we had 318). There is a huge billboard facing the building with i...
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  • Stayed November 2012, traveled as a couple
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
Thank JAMES O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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312 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (69)
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English first
Grand Junction
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed November 13, 2012 via mobile

I have written several trip advisor reviews and this is my first "less than satisfied."

We are Choice Rewards members and had enough points for a reward night at the Quality Inn. We elected save our points and pay for the room at the Clarion (believing it would be a little nicer). First off they gave us the key to a room already occupied by another guest. The room they ended up giving us had some graffiti scratched in the bathroom mirror.
There seemed to be a few additional maintenance issues: The faucet in the shower was loose and a bit of a challenge. Housekeeping was great though.
We also enjoyed the excercise room. Although two of the three cycles had problems.
The breakfast did live up to the hype! You could smell the bacon as soon as you entered the hallway. (There were plenty of choices as well).
And yes...we were charged for the safe and forgot to ask for a credit upon checkout.

We will be looking for another hotel our next trip.

  • Stayed November 2012
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank BigFamily712
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed November 8, 2012 via mobile

Great hotel in a awesome city. Price was right, clean and comfortable with a nice welcome bag, pool and an amazing breakfast. Excellent location, attentive staff - an overall amazing value and no doubt a 5 star property

  • Stayed November 2012
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Hotel_Snob_reviewer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Evergreen, Colorado
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed November 8, 2012

I needed to spend a week in Albuquerque for business recently, and since I also need to stay at properties at or under the Federal Gov't per diem (but I don't qualify directly for the "Government Rate"), my choices in business travel accommodations are often limited. This hotel provides clean, quiet rooms at a price within my means, and their service is excellent! The breakfast service in their restaurant is so good that I wish they were open for lunch and dinner as well! The property is a little bit older than many in the same area, but it is very well maintained and when I need to travel back to Albuquerque in the future, I'll book with the Clarion again.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank W_C_B_Colorado
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clarionabqdirector, Manager at Quality Inn & Suites North Albuquerque, responded to this review, April 16, 2013
We are thrilled to hear that you had a great stay at the Clarion Hotel Albuquerque!

We are also happy to hear that you enjoyed the breakfast food and service, particularly the work of Maria. We will be sure to pass on your praise of her work.


Thanks again for the review & Safe Travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lubbock, Texas, United States
1 review
4 of 5 stars Reviewed November 3, 2012

We recently stayed at the Clarion in Albuquerque. We were very pleased by our accommodations. We were given a nice suite for a very good price. Breakfast was great, and the people at the front desk were so friendly and helpful. The room was very clean and spacious. We hope to stay there again when we visit Albuquerque.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Deanna W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clarionabqdirector, General Manager at Quality Inn & Suites North Albuquerque, responded to this review, November 15, 2012
Thank you for reviewing our hotel! We are pleased to hear that you had a great stay at our hotel! We hope to see you again soon.

Safe Travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
159 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed October 16, 2012

Recently stopped for the night. The room was nice and clean, the front desk was friendly and the breakfast was good. Although we were not there for the ballon festival the front desk made a point of reminding us and they had set up a viewing area out front.

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Roger F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clarionabqdirector, General Manager at Quality Inn & Suites North Albuquerque, responded to this review, November 15, 2012
Thank you for your compliments regarding our hotel. We appreciate you taking the time reward our staff with your review. We hope to see you again.

Safe Travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed October 13, 2012

Extended family stayed here for the balloon festival. The location was ideal, just 2 miles away from the balloon festival and reasonable distance, perhaps 5-7 miles, from other attractions including the zoo and Sandia Peak tram. The suites with a door to separate the beds greatly helped putting children to bed before parents. The full breakfast buffet was a significant step above the continental breakfast served at many places. Rates went up 70% during the balloon festival relative to other days, though I can't say that was unexpected. It was irritating to tack on a room safe fee, even without plans to use the safe, then have to have it backed out upon checkout. Perhaps if enough people forget, they'll gain extra fee revenue.

  • Stayed October 2012, traveled with family
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Curious88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clarionabqdirector, General Manager at Quality Inn & Suites North Albuquerque, responded to this review, November 15, 2012
Thank you for reviewing our property. We appreciate you choosing our hotel. Thanks for the compliment on our breakfast. We look forward to having you visit us again.

Safe Travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Inn & Suites North Albuquerque

Property: Quality Inn & Suites North Albuquerque
Address: 7620 Pan American East Fwy NE, Albuquerque, NM 87109-4642 (Formerly Clarion Hotel)
Phone Number:
Location: United States > New Mexico > Albuquerque
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#36 Business Hotel in Albuquerque
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites North Albuquerque 2.5*
Number of rooms: 168
Official Description (provided by the hotel):
Top rated hotel located near Journal Center in northeast Albuquerque, within close proximity to everything ABQ has to offer. Our upgraded one bedroom suites feature one king bed or two queen sized beds, a separate living area with sofabed, two televisions, microwave and mini refrigerator. Hot breakfast is included, as is WiFi and New York Times. Our upscale hotel features 168 smoke free rooms, business center, seasonal outdoor pool, and fitness center. ... more   less 
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Also Known As:
Country Inn Albuquerque

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