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“Clean and Convenient” 5 of 5 bubbles
Review of Staybridge Suites Albuquerque North

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Staybridge Suites Albuquerque North
Ranked #55 of 144 Hotels in Albuquerque
Certificate of Excellence
Los Angeles, California
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Clean and Convenient”
5 of 5 bubbles Reviewed August 17, 2013

Only my second time at a Staybridge Suites and just for one night. This hotel is located just off of Interstate 25. The entrance is oddly enough in the back of the parking lot. The streets nearby are undergoing work and it is dusty outside. Inside the hotel is clean with plenty of staff ready to help, and they provided an excellent restaurant recommendation. The rooms have a full kitchen area, queen bed, and a sleeper sofa. The wi-fi has good coverage and quick enough. Breakfast is good, slightly better than a Holiday Inn Express, and you do have an option for real cups and plates. I will definitely consider staying here again.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank hotspurs88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jonathan A, General Manager at Staybridge Suites Albuquerque North, responded to this review, November 6, 2013
Thanks for the awesome review Hotspurs88. I hope all is well in California, We here at Staybridge Suites ABQ North. I do apologize about the dusty construction. I Look forward to seeing you here at Staybridge in the future!

Kind regards, jonathan Andujo
(General Manager)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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234 reviews from our community

Traveler rating
    146
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    14
    16
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • Any
English first
Jacksonville, Florida, United States
1 review
5 of 5 bubbles Reviewed August 5, 2013

My husband and I were pleasantly surprised by this hotel. The room we had was exceptionally clean. As a matter of fact, the entire hotel was very clean. The staff at the front desk were extremely helpful and very professional. Most of all, the we were fortunate to meet the Regional Director of Sales, who helped us out a lot. She was able to shuttle myself to a great retail store and in addition gave us a ride to the airport upon our return trip. This hotel was extremely professional in all aspects and my husband and myself plan on staying here again. Laundry facilities were free and very clean.

Room Tip: Rooms are the first floor more convenient to laundry/pool.
See more room tips
  • Stayed July 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jane T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marcia M, General Manager at Staybridge Suites Albuquerque North, responded to this review, October 31, 2013
I am so happy you have pick Staybridge Suites for your first time Stay in Albuquerque. We hope you had a safe trip home and if you decide to travel back to Albuquerque Again please chose Staybridge Suites ABQ north. Thanks a million!
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Long Island
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed August 4, 2013

We had requested a room away from the elevator. We were placed three rooms away. We asked for a change of room to be told that there were no available rooms. It was only when I announced that I would call corporate that a room was "suddenly" found.
In the new room, we found an enormous black bug floating in the toilet. When we went to bed, my daughter had a spider in the bed. Not to be outdone, we had a crushed something on the inside of the bedcover. Never again!
I wrote to customer service to complain. All I received was this survey.

Room Tip: Stay away from the elevator. Walls are thin and you can hear everything.
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  • Stayed July 2013, traveled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Chinafaere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Staybridge Suites Albuquerque North, responded to this review, August 19, 2013
Dear Chinafaere,

Thank you for sharing your experience. We appreciate you taking the time to help us continually improve our guest services.

I sincerely apologize for the inconvenience caused by the room condition. This is definitely not up to our standards as we always strive to make our guests' stays as comfortable as possible.

It is our fullest intention to deliver exemplary service, as such, our hotel is committed to making every possible effort to provide a comfortable environment and fulfill and meet our guests' needs. Kindly be assured that we treat this matter seriously and your comments will be forwarded to the ownership of the hotel to take into consideration for future upgrades where possible. Once again, thank you for your feedback.

Sincerely,

Dhan M
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colorado Springs, Colorado
Level Contributor
59 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed July 28, 2013

We recently spent two nights at this property on our way to and from Laughlin, NV. This was the first time we had stayed at a Staybridge Suites and decided to give it a try. We were very impressed! The rooms were very nice and roomy and accommodated the two adults and three teenagers in our group well. The beds were very comfortable and the drapes even had clips to keep them together and block out the light. We had a kitchenette but we did not use it. The towels in the bathroom seemed nicer then those at other hotels we have been to. The only negative comment I have is related to the towels though. It would appear that their standard is to stock the room with three bath towels even though the room sleeps more. During our first stay, we asked for and received the extra two towels we needed. However, during our second stay, we went to get the additional towels just after 5:30am and were told there weren't any towels and they wouldn't have any more until morning. I thin called the front desk and asked if they thought it was acceptable to only provide three towels when we had made a reservation for five people. The girl then apologized and did bring up two additional towels.

The breakfast had a good selection - oatmeal, waffle maker, eggs, sausage, breads and bagels, fruit, yogurt, etc. Everyone in our group was satisfied with the choices provided.

All in all, we were impressed with Staybridge Suites and will consider staying at this brand in the future. Albuquerque North was a very nice property!

Room Tip: If you need extra towels, make sure to ask for them asap.
See more room tips
  • Stayed July 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Alex G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
spidey78, General Manager at Staybridge Suites Albuquerque North, responded to this review, July 28, 2013
Thank you so much for taking the time to let us know how we are doing.

The breakfast attendants work hard to do a good job as well as housekeeping to ensure the hotel sparkles for you.

I do apologize for the towel problem and we are working to solve the problem this week with 2 new program in place.

I hope your trip was memorable with lots of photos.

We hope to see you again and wish your family and you a great school year with safe travel on your next adventure.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lakewood, Colorado
Level Contributor
69 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
5 of 5 bubbles Reviewed July 25, 2013

We stayed this past July '13 in Albuquerque for our first time. My wife and I like Taos and Santa Fe, and decided to check out ABQ. We stayed at this Hotel because of the amenities and location. We had a washer and dryer in the Hotel that didn't charge us any money to use. The fitness facility was in the same room and made it very accommodating. The cardio equipment was upper tier where most are lower tier. The Hotel had a good feel walking in. The people looked like they enjoyed their jobs. Calvin, our front desk person, was very helpful and pleasant. We had a great time using his suggestions. Our only complaint was housekeeping. The room was not thoroughly cleaned during our week stay. We also were always calling for trash to be emptied and towels. They need to invest in more towels, and better communication between guests and housekeepers. My wife and I like to tip these people. But, because of these issues we did very little. Sorry!

Room Tip: A good place to travel with dogs. They had an outdoor enclosed area. Outstanding!
See more room tips
  • Stayed July 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank NMLovers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
spidey78, General Manager at Staybridge Suites Albuquerque North, responded to this review, July 26, 2013
Dear NM Lovers,

The staff and I really enjoyed meeting your wife, puppies and you. We hope you'll come back to Albuquerque and sample more of our wonderful city.

We appreciate your time in doing the survey. Also, on your next visit we should have those sidewalks we spoke about.

Safe travel and we hope to see you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kerrville, Texas
Level Contributor
205 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed July 24, 2013

The property is well-maintained and clean. The free breakfast is roughly equivalent to a Hampton Inn or Holiday Inn Express, but not as good as a Homewood Suites. The eats in the evening are decent, but again not quite up to Homewood Suites. Be sure to ask for specific access instructions as there is major road construction in the area.

  • Stayed July 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank David G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
spidey78, General Manager at Staybridge Suites Albuquerque North, responded to this review, July 25, 2013
Dear David,

Thank you for taking the time to do a survey for us. I'm sorry you had trouble with the surrounding road construction but in two months the city will have sidewalks around the hotel and down to Balloon Fiesta Park.

We are sorry we did not meet your food expectations. We appreciate your comments and will strive to improve breakfast and dinner.

Safe Travel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albuquerque, New Mexico, United States
1 review
5 of 5 bubbles Reviewed July 23, 2013

i have stayed there several times and it has always been excellant and fun! love the pool and hot tub and the breakfast buffet has always been my favorite. clean rooms excellant houskeeping services and manager has always been awesome and friendly. thank-you for wonderful services and hospitality :)!

Room Tip: like the higher floors its quite
See more room tips
  • Stayed October 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank benally
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
spidey78, General Manager at Staybridge Suites Albuquerque North, responded to this review, July 25, 2013
Thank you for taking the time to fill out a survey. We really appreciate you and your input.

The staff and I strive hard to provide a family mood for our guests with great food, awesome beds for a great night's sleep and knowing what the happenings are in Albuquerque.

Thank you for letting us be of service.

Safe Travel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Staybridge Suites Albuquerque North

Property: Staybridge Suites Albuquerque North
Address: 5817 Signal Ave NE, Albuquerque, NM 87113-1902
Phone Number:
Location: United States > New Mexico > Albuquerque
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Family Hotel in Albuquerque
#28 Business Hotel in Albuquerque
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites Albuquerque North 3*
Number of rooms: 90
Official Description (provided by the hotel):
Stay Comfortable at our Conveniently Located Hotel in Albuquerque Welcome to the Staybridge Suites Albuquerque North. Our upscale extended stay Albuquerque hotel is located just off I-25 and is eight miles North of I-40. Our North Albuquerque hotel is 15 miles from Albuquerque International Sunport Airport (ABQ). Leisure travelers enjoy our location which puts them close to major attractions including the Balloon Fiesta Park and Museum, the Santa Ana Star Center, and the Albuquerque Zoo which are all within 10 miles of our Albuquerque hotel. You'll also be close to area casinos and historic Old Town, which offers fun for the entire family. Corporate travelers in Albuquerque for an extended stay find our hotel is close to businesses, including Presbyterian Hospital, Honeywell, Intel and Northrup Grumman. Our hotel caters to business travelers with amenities including complimentary high-speed Internet access in every room, meeting space and a 24-hour Business Center. Lodging in our Albuquerque hotel lets guests enjoy the community feeling they'll experience with a 24-hour Fitness Center, outdoor putting green, indoor pool and outdoor courtyard. Other amenities include a convenience store, on-site laundry facilities and a complimentary shuttle that goes within a 5-mile radius of our hotel. For a great location and excellent amenities, choose our extended stay hotel in Albuquerque for your next vacation or business trip. ... more   less 
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Also Known As:
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