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“Wonderful Visit and Highly Recommend!!” 5 of 5 stars
Review of Sandia Resort & Casino

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Sandia Resort & Casino
Ranked #42 of 144 Hotels in Albuquerque
Certificate of Excellence
Kerrville, Texas, United States
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Wonderful Visit and Highly Recommend!!”
5 of 5 stars Reviewed March 28, 2013

Very pleasantly surprised on our resent stay!! The resort itself is located just off I-25 in NW Albuquerque. It sets all alone with the beautiful desert mountains behind it. Valet parking was free and the attendants were very nice. We arrived about 2pm and our room was ready, check-in was quick and the desk person very helpful. Our room was very spacious and clean. The bathroom was large and had a separate bath and shower. The resort is beautiful inside and out. The casino was clean with a large selection of slots and gaming tables. They even had a non-smoking slot area. I used the workout area and the spa. I highly recommend both. My wife had a pedicure and said it was one of the best she has had. We ate at the Thur Shan Buffet and the Council Room Restaurant and both had excellent service and food. Every employee at the resort we encountered greeted us and made us feel special. I highly recommend this resort and will definitely stay there again!!

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Mark B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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409 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (135)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Japanese first
  • Portuguese first
  • Russian first
  • Any
English first
Pueblo, CO
Level Contributor
78 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
5 of 5 stars Reviewed March 27, 2013

I arrived tired and cranky after driving 5 hours thru sleet and snow from Pueblo, CO. Upon first approach, I saw that the hotel grounds were vast and meticulously maintained. Perched on a gradual slope with stunning views of the mountains and the city, make sure to request your preference upon check-in.

We valet parked upon arrival (free for hotel guests), bellmen were available. Check-in was a breeze, and I must admit that my crankiness disappeared immediately upon entering the vast, inviting, stylish, polished, and swanky lobby. The southwest decor was of good taste, there were plentiful comfy chairs to sit in for people watching, a free daily paper was available from the bell desk, a complementary computer kiosk available next to the front desk, and free wi-fi throughout the property.

The handsome, clean, and modern elevator delivered us briskly to our floor (room 840). The carpet, walls, decor were in such good condition, I believed the establishment to be brand new (factoid- not new, but recently refurbished). Our room looked out over the city, my husband would've preferred the mountain view, but my wishes trumped his, and we had a city (in the wee distance) view. The room was vast with attractive furnishings which matched the rest of the hotel (southwestern theme, but with a modern twist). I fell in love with the bathroom, huge, with granite countertops, soaking tub, separate shower with that thick, clean glass that all the fancy hotels have.

For our convenience, there was a fridge, Keurig coffee maker with a handful of k-cups (free), flat screen HD TV, iron, hair dryer (of course), plenty of hangers AND plug-ins right next to the bed on both sides. Extremely handy for charging my Kindle, camera, and cell phone. There was also one of those iPhone docking station radio/alarm clock things (not sure how they work, my cell phone has buttons - I know, totally uncool.) Another nice surprise were the FREE local phone calls. The bed linens were crisp and high quality/thread count. The pillows were oversized and fluffy, I'm not sure if there was a flat one in the closet or not (although there were extra bed linens in there).

The Casino: My husband fondly refers to me as a degenerate gambler, which I suppose I am, but that doesn't mean that I have low standards in regards to slot machines. I want lots of them, I want them new, I want drinks brought to me, and I want to play until my head is spinning with bonus rounds, triple bars, free spins, and I'm either completely broke (for the night) or winning and exhausted. That being said, the Sandia has a very comfortable casino. While I am not a smoker, I found the slots in the non-smoking casino to be pretty tight and too quiet. I like noise, ching-ching-ching, people laughing, hooting, and the such. So, I preferred to wander the main casino looking for games with 80%+ payout (look for the little white sticker near the screen for this guarantee). I had a $150/day budget and I played for hours on end! I play pennies, I bet fairly small (30-60-90), I like the thrill of the spin, I have never played so many bonus rounds! I won some each night, after a 3 day stay, I came out ahead! Sure, I didn't win any jackpots, but I'd say I gambled about 4-5 hours each day.

The Buffet: To me, the one real downer of the Sandia resort is the buffet. I should qualify my comments to follow... I am a foodie, so take what I say with a grain of salt (himalayan, pink to be precise). The food on the buffet seemed unoriginal, tired, and bland. While everything seemed "fresh," nothing was good or tasty. It's really hard to describe, nothing was "bad," but neither was anything good. The food was fairly pedestrian, maybe a step or two down from say... Golden Corral. So skip it and head into town for some traditional New Mexican fare (the Range in Bernalillo was phenomenal or Chen's Chinese in ABQ has excellent chop suey, it's on Juan Tabo just S of I-40).

Overall, this was an excellent trip. Sandia resort can compete with the likes of Wynn or Caesar's in Vegas as far as the hotel and gambling goes (slots), and the food- well, let's leave that for another review.

Room Tip: Request either city or mountain view at check-in. The higher, the better.
See more room tips
  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Savvypueblochick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 22, 2013

I've stayed at Sandia many times and I've never been disappointed. The rooms have recently been renovated and the beds are extremely comfortable. The bathrooms are huge with a vanity, soaking tub and seperate shower, and a partitioned toilet area. The city and mountain views are amazing. The only negative I have is that it's possible to hear other guests as they enter/exit their rooms and since this is a casino, people people tend to come and go at all hours.

Room Tip: Higher floors have better views of the city or mountains
See more room tips
  • Stayed March 2013, traveled solo
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Grego80977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oceanside, California
Level Contributor
417 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
4 of 5 stars Reviewed March 14, 2013

I did not stay here, I just came for an event. That being said, I can not comment on the rooms. The property is huge and beautiful. It was very clean, comfortable and did not smell as many casinos do. The view from outside is very nice. The employees I encountered were all very nice and friendly. Make sure you check out the tramway which is just down the street.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Aprilp2412
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oklahoma City
Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed March 14, 2013 via mobile

We've stayed numerous times here and have loved it every time. Our room had been refurbished and was lovely. The service has always been great. You can't beat the view regardless if your room faces east or west. Just a wonderful stay once again.

  • Stayed March 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank soonergal1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clovis, New Mexico
Level Contributor
65 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed March 14, 2013

We have stayed here the last 5 years during the Fiery Food Show and each time is a treat. The rooms have all been remodled in the last few months. While I liked the Indian motiff of the former rooms the remodle was done in the best of taste. Imagine going into your room and have a welcome " Your first and last name" to Sandia Hotel and Casino on the new flat screen TV. Super large room and oversized bathroom. Clean, Clean, Clean. All of the restaurants at Sandia are superb and the staff are professionals.

Room Tip: Ask for a mountain view room for spectacalur views of the Sandia's. However the view of the city...
See more room tips
  • Stayed March 2013, traveled on business
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank rd4man44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frederick, Maryland
Level Contributor
39 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed March 3, 2013

I asked for a mountain view room and it was just amazing to look out my window each day and see the sun shine over those mountains. One morning it snowed and seeing that was equally amazing. Room was very spacious, modern and clean. Flat panel TV looked brand new, ands the bathroom was large and nice. Front desk, concierge, shuttle service, Bien Shur restaurant service were all outstanding. Scallops at Bien Shur restaurant were REALLY good, but as for the buffet, I was not a fan. Some of the service was indifferent at times. Also, while leaving the casino late at night to head up to my room I was stopped and asked by a hotel employee to give my name and room # so he could find it on the list he had in his hand, then had to wait there for him to find my info before he could let me pass to get to the elevators. I get that it was for security but I really thought that was annoying. All in all, I would go back. But please make that whole "checking to make sure you are a guest" thing more efficient!

  • Stayed February 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank KStarrr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sandia Resort & Casino

Property: Sandia Resort & Casino
Address: 30 Rainbow Rd NE, Albuquerque, NM 87113-2156
Location: United States > New Mexico > Albuquerque
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Casino Hotel in Albuquerque
#6 Spa Hotel in Albuquerque
#20 Romantic Hotel in Albuquerque
#33 Business Hotel in Albuquerque
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Sandia Resort & Casino 3*
Number of rooms: 228
Official Description (provided by the hotel):
Overlooking the majestic Sandia Mountains, Sandia Resort & Casino welcomes guests to a unique Southwestern setting with outstanding service and modern comforts. Your experience begins in our enchanting guest rooms and suites, each showcasing breathtaking mountain or skyline views along with lavish bathrooms, flat-screen televisions and complimentary high-speed wired and wireless Internet access. You'll also discover the thoughtful services and amenities that have made us a stand-out destination among Albuquerque hotels, including our sparkling outdoor pool and cabanas, live entertainment, and tranquil spa. From fine dining to snacks on the go, our restaurants and lounges always deliver a memorable meal, even to your guest room, with our convenient room service offerings. ... more   less 
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Also Known As:
Sandia Casino And Resort
Sandia Hotel Albuquerque

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