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“Rooms are amazing!” 5 of 5 stars
Review of Sandia Resort & Casino

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Sandia Resort & Casino
Ranked #45 of 144 Hotels in Albuquerque
Certificate of Excellence
Regina, Canada
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Rooms are amazing!”
5 of 5 stars Reviewed January 29, 2013

We have stayed at this hotel on a number of occasions and if you like large rooms with amazing views, this is it. Even the bathroom is huge and has slate floors with a bathtub and a separate glass shower. It is always kept very clean and this time we were in one of their newly refurbished rooms. To be honest, I didn't think it needed an upgrade yet. Ask for a room overlooking the golf course and mountain view and obviously the higher up you are the better the view. Everyone is very friendly there-although not always on the Reservation Line. Persevere past that and service is excellent in the hotel and casino. A variety of eating choices are on-site from high end, buffet, restaurant to deli food. I recommend tipping the cleaning staff--at casino hotels, people seldom do and they deserve it!

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Joan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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411 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (135)
Date | Rating
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  • English first
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  • Any
English first
Texas
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed January 26, 2013

We have visited the casino in the past, but this was our first stay at the hotel. The entire staff were really friendly and helpful. The room was beautiful - we had a view toward the west. Yes, you overlook the casino roof, but you also have the entire western vista which is especially pretty at night. Everything in the room was great, particularly the bathroom with a deep tub and a separate walk-in shower and the large flat screen tv. While there is a lot of smoking in the casino, I didn't notice any smell of smoke in the hotel section. We are already looking forward to our next trip there.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank TexasMountainLovers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Midland, Texas, United States
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed December 28, 2012 via mobile

This was my second time to stay here and both times I have been very pleased. The beds are nice and comfy, the bathrooms are spacious and clean. The have all guests sign a low noise agreement which ensures all guests a good night sleep in spite of the high level of entertainment going on downstairs in the casino, bars and restaurants. The staff are friendly and the breakfast is yummy!

  • Stayed December 2012
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Shelley B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Fe, New Mexico
Level Contributor
79 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
3 of 5 stars Reviewed December 21, 2012

The resort is very pretty! You first walk in and your amazed at how fancy and big this resort is! Oh yea - and the clouds of cigarette smoke!! The rooms are very nice as well! Heck; the bathrooms are amazing too. The down side is the beds. They are soo hard, the pillows are too soft and the rooms were super cold because you have a HUGE window/door! We had such a hard time sleeping on those hard beds. It was like sleeping on the floor! The food at the buffet is disgusting! And is expensive! ! ! Skip this resort and go to Route 66. The restaurants are all good, and the beds are not from the stone age!

  • Stayed December 2012
    • 2 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
4 Thank MtzlL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
blujan, Front Office Manager at Sandia Resort & Casino, responded to this review, December 26, 2012
Dear MtxIL,
Thank you very much for your feedback! We are glad to see that you found our resort as beautiful as we do! Where we fell short with you was with our beds and the buffet. For that I do apologize. All the other comments I have received on our beds have been positive so this is a new one for me. I can tell you we just finished renovating all 228 rooms. So hopefully we can get you back to give us another shot! Feel free to contact me personally.

Ashley Johnston
Front Office Manager
Sandia Resort and Casino
ajohnston@sandiaresort.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbus, Ohio
Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed December 3, 2012

First of all, I would like to commend this hotel on the very, very comfortable beds. I really don't think that I have slept in a bed that comfortable in my entire life. The family we were with echoed my sentiments also.

The meals were great in the Council Room and the $2 burgers and frito pies were a great deal.
I visited the spa and it was also great and very relaxing.

The resort is beautiful and beautifully decorated for Christmas. Every part of the resort was immaculate and the attention to detail was very impressive.

Now for the downside, the casino slots do not pay at all. I have never been to a casino so very tight. The slots just suck up your money and you don't even get enough winnings to play for very long at all. I had to laugh because in the casino you could smoke but no alcohol. I couldn't believe it; it is State law I was told. Other casinos that I have been in either allow both or like in Ohio where I am from you can drink but not smoke. Go figure, the lesser of sins; take your pick!

All in all I would totally recommend this property and if I am ever back in the area would not hesitate to stay again.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank kruzinkate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tucson, Arizona
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 22, 2012

This hotel was very nice. They were remodelling during my visit, but it was posted everywhere. The pool area has a fire pit so you can enjoy the outdoors even if it is cold. The fine dining restaurant was not worth going to. It was terrible!! The other restaurants were great and the coffee shop had a great selection.

Stayed October 2012, traveled as a couple
Helpful?
1 Thank Rebecca K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
307 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
5 of 5 stars Reviewed November 13, 2012

JMJ Had to go to Sandia Casino and Resort for numerous things this trip and enjoyed them all. First time attempt at Bingo and was impressed with the system-everyone having a good time. The $2. delicious burger made a great lunch break!! Slots galore and a non-smoking sections also. Attended a private dinner there also and it was very elegant; excellent wait staff!!

Room Tip: JMJ Watch the internet for great deals except during Balloon Fiesta
See more room tips
  • Stayed November 2012, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank mother15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sandia Resort & Casino

Property: Sandia Resort & Casino
Address: 30 Rainbow Rd NE, Albuquerque, NM 87113-2156
Location: United States > New Mexico > Albuquerque
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Casino Hotel in Albuquerque
#6 Spa Hotel in Albuquerque
#20 Romantic Hotel in Albuquerque
#33 Business Hotel in Albuquerque
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Sandia Resort & Casino 3*
Number of rooms: 228
Official Description (provided by the hotel):
Overlooking the majestic Sandia Mountains, Sandia Resort & Casino welcomes guests to a unique Southwestern setting with outstanding service and modern comforts. Your experience begins in our enchanting guest rooms and suites, each showcasing breathtaking mountain or skyline views along with lavish bathrooms, flat-screen televisions and complimentary high-speed wired and wireless Internet access. You'll also discover the thoughtful services and amenities that have made us a stand-out destination among Albuquerque hotels, including our sparkling outdoor pool and cabanas, live entertainment, and tranquil spa. From fine dining to snacks on the go, our restaurants and lounges always deliver a memorable meal, even to your guest room, with our convenient room service offerings. ... more   less 
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Also Known As:
Sandia Casino And Resort
Sandia Hotel Albuquerque

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