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“Valentine's Package”

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Sandia Resort & Casino
Ranked #40 of 144 Hotels in Albuquerque
Certificate of Excellence
Albuquerque, New Mexico
Level Contributor
138 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
“Valentine's Package”
Reviewed March 27, 2012

My wife and I purchased a Romance package for Valentine's Day at Sandia Casino and Resort with a spa inclusion. It was fantastic! The service, room, meal and massage were all worth the cost. It was a fabulous experience and will visit all of the above again. Check out the resort packages, each one is pretty amazing.

Room Tip: With a view of the mountain or the city.
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  • Stayed February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mrico1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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466 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (156)
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English first
new mexico
Level Contributor
38 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed March 24, 2012

We stayed three nights the first half of March, 2012 and ten days after, my wife said she had booked us again in April. Did I howl in protest? NOT. It is just east of Exit 234 on !-25, north edge of Albuquerque. Massive design and architecture. It will WOW you. Don't worry, you won't see it all in one visit. Secure parking leads to the elevator to fast, friendly check-in. AND another set of elevators nearby whisks you up to your room. This is the largest, nicest room we have encountered......lighting, pillows, towels. Two minor critiques. Worn chair arms and older carpet. Ours had a snag in the black stripped carpet that looked like a cricket. These didn't affect the top notch rating. Not every room in the world can have new carpet or furnishings. I should mention the bath had a glass shower stall separate from the bathtub. The glass was incredible......we both commented. You exit with the glass all wet and several hours later it is dry and clear........no water spots......how they do this? Like all casinos, the machines treated us tough at times.....then tender. Overall we were both had a lot of fun.

The food was reasonable and very nice. Service folks everywhere. I sat next to an elderly woman whose machine went crazy. Stunned, it did its thing and an attendant approached and congratulated her. She had no idea as the winning number mounted. Some minutes later I watched a floor supervision give her $1,402 cash. Sheesh, my wife had played the machine just before the woman sat down. The last...an important item....lots of uniform security types, so there was no bumming cigarettes or pleading for gas money observed. AND, no, I am a guest of little note.......daddy don't own it.

Room Tip: Doubt there are bad rooms. We had west view...night lights of city...very pretty. Will ask for eas...
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  • Stayed March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank greenchilikid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Fe, NM
Level Contributor
27 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed March 21, 2012

This is a gorgeous hotel. It is not a cheesy hotel casino rather a delight to view all the architectural amenities it has. The rooms are beautiful with beautiful views. There are many restaurants ranging from mid-price to high price so you have your pick. My favorite is the restaurant/bar on the top floor. The food is to die for! The pool area is wonderful and just a great place to sit and unwind. (The outdoor bar helps with that!)

Thay also have fantastic concerts at their intimate outdoor amphitheater. One that we saw was the Maroon5-Train-Gavin DeGraw concert that was playing at large venues all over the country. This is a testament to the fact that they draw top drawer talent. Check their website for their upcoming concerts.

The Roadrunner train stops nearby and a constant shuttle to take you to the hotel from there.

  • Stayed July 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank sfsunst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
colorado
Level Contributor
53 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed March 18, 2012

Beautiful Resort! Excellent service and beautiful rooms. The front desk manager was friendly and helpful. We had a lovely room with a small balcony overlooking the golf course and the pool area. The food was delicious. We ate dinner at the deli and were amazed at the cheap prices for excellent food. We had the Indian Taco which was huge and delicious. The breakfast buffet is the best I have ever had. Although the choices are limited the food is home made and just delicious. We had omelets, green chili, new mexico red chili with potatoes and tortillas. The donuts and pastries were soft and fresh.

  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank beatle15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Egg Harbor Township, New Jersey
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 21, 2012

Excellent accomodations and first rate staff make this resort a must see when vising New Mexico.
Visiit the casino and try your luck on the slots or tables.

Room Tip: The 9th floor is where tyou want to be.
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  • Stayed February 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Thomas O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scottsdale
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed February 20, 2012

We stay at Sandia quite often for business and pleasure. The rooms are comfortable and well kept with great views of the mountains (our preference) or city. The spa and gym are as good as you can find anywhere. The service and restaurants are excellent with choices for all tastes and budgets. We like the casino better than any other in New Mexico. Sandia is just like their ad its our home away from home.

Room Tip: Request a mountain view if available.
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  • Stayed February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ScottsdaleFishman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed February 18, 2012

I had been going to sandia for over a year at least twice a month. It use to be very good...i even proposed to my the wife there. I made special plans to stay with my wife over Valentines day and I must say was very disappointed. We walked in after we checked in to a very dirty room..the buffet made my wife sick and the employees were very rude. Upon check out I had tried to tell the front desk clerk about our dirty room and he just ignored me from the start. We had talked to the front office manager and she asked us what they should do instead of offering a solution. We said that since it was this stay that was not pleasant that we should be refunded for cost of the room, which she agreed to do, however we were only refunded one night. The rooms were dirty,food was bad, and customer service was horrible. I will be making the extra trip 20 minutes from there and stay somewhere else....

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank chryslerlovr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
blujan, Front Office Manager at Sandia Resort & Casino, responded to this review, February 24, 2012
Dear chryslerlovr,
Thank you for taking the time to share your recent experience at Sandia Resort and Casino. Please accept my apologies! I take full responsibility for the miscommunication with the adjustment of your bill and will get that rectified immediately. We do appreciate your patronage and know how special our resort is to you and hope that you will give us another opportunity to welcome you back!

Ashley Johnston
Front Office Manager
Sandia Resort and Casino
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sandia Resort & Casino

Property: Sandia Resort & Casino
Address: 30 Rainbow Rd NE, Albuquerque, NM 87113-2156
Phone Number:
Location: United States > New Mexico > Albuquerque
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Casino Hotel in Albuquerque
#4 Luxury Hotel in Albuquerque
#6 Spa Hotel in Albuquerque
#20 Romantic Hotel in Albuquerque
#33 Business Hotel in Albuquerque
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Sandia Resort & Casino 4*
Number of rooms: 228
Official Description (provided by the hotel):
Overlooking the majestic Sandia Mountains, Sandia Resort & Casino welcomes guests to a unique Southwestern setting with outstanding service and modern comforts. Your experience begins in our enchanting guest rooms and suites, each showcasing breathtaking mountain or skyline views along with lavish bathrooms, flat-screen televisions and complimentary high-speed wired and wireless Internet access. You'll also discover the thoughtful services and amenities that have made us a stand-out destination among Albuquerque hotels, including our sparkling outdoor pool and cabanas, live entertainment, and tranquil spa. From fine dining to snacks on the go, our restaurants and lounges always deliver a memorable meal, even to your guest room, with our convenient room service offerings. ... more   less 
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Also Known As:
Sandia Casino And Resort
Sandia Hotel Albuquerque

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