I had been going to sandia for over a year at least twice a month. It use to be very good...i even proposed to my the wife there. I made special plans to stay with my wife over Valentines day and I must say was very disappointed. We walked in after we checked in to a very dirty room..the buffet made my wife sick and the employees were very rude. Upon check out I had tried to tell the front desk clerk about our dirty room and he just ignored me from the start. We had talked to the front office manager and she asked us what they should do instead of offering a solution. We said that since it was this stay that was not pleasant that we should be refunded for cost of the room, which she agreed to do, however we were only refunded one night. The rooms were dirty,food was bad, and customer service was horrible. I will be making the extra trip 20 minutes from there and stay somewhere else....
- Official Description (provided by the hotel):
- Overlooking the majestic Sandia Mountains, Sandia Resort & Casino welcomes guests to a unique Southwestern setting with outstanding service and modern comforts. Your experience begins in our enchanting guest rooms and suites, each showcasing breathtaking mountain or skyline views along with lavish bathrooms, flat-screen televisions and complimentary high-speed wired and wireless Internet access. You'll also discover the thoughtful services and amenities that have made us a stand-out destination among Albuquerque hotels, including our sparkling outdoor pool and cabanas, live entertainment, and tranquil spa. From fine dining to snacks on the go, our restaurants and lounges always deliver a memorable meal, even to your guest room, with our convenient room service offerings. ... more less
- Reservation Options:
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- Also Known As:
- Sandia Casino And Resort
- Sandia Hotel Albuquerque