After waiting 42 minutes, yes I timed the waitress, for a drink, we went to the bar ourselves. We made an honest complaint to the MOD only to have the angry waitress walk up to our table and throw the bill down. He obviously reported the private discussion we had with him within 1 or 2 minutes after the fact. She was furious. Behind her was the said Manager on Duty who sneered, and I quote, "Why don't you just pay your bill and leave if you're unhappy with the service here." It was by far and large the worst customer service experience I have ever had. There is absolutely no way I would be able to refer this establishment for their sheer lack of professional management. If you dislike the service here, keep your mouth shut or the manager will ask you to leave.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.