Rooms and restaurant dirty run down ,a huge decline since staying there first year it opened at Christmas. Service was awful. The front desk said only 30% capacity full on Christmas eve we had been up traveling for 20 hrs requested a quiet room. Family with 4 young children next door really loud and up all night. Called and told desk I understood it was christmas but if they were checking out next day would stay put otherwise could we move. Desk said they were leaving and put another large family with children on both sides actually the 30% occupancy was all together on one floor. Found dirty makeup containers in bathroom, food on our chairs in restaurant , food was awfull....pressed turkey with white gravy , stove top stuffing, bag salad w/ jar dressing served cold on christmas for $16. called desk when no maid service came and noise went past midnight " Hold please" "Well what can we do?" At check out never asked "How was your stay?" Knew better. Don't stay here if it is important to enjoy your time.
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- Also Known As:
- Embassy Suites Albuquerque
- Albuquerque Embassy Suites