Had I not stayed here before and had an excellent experience (see my earlier review) I probably would not write another review. Overall many of the positive elements of the hotel are still there - friendly staff, great pool for kids, reasonable rate for a nice sized suite, valuable free breakfast and evening reception. In addition, the free Internet in the lobby was also helpful.
What I was so disappointed to experience when I checked in was an unclean room. Hair in the bathtub and on the bathroom floor, a used coffee filter in the coffee pot, and a large wet spot on the carpet next to the window due to condensation from the window running down the wall. in addition, it seemed there was just a skeleton crew on duty, so the lobby had tables full of dirty dishes from the evening reception that lingered.
I noticed that some of the guests on other floors had their doors propped open, and I heard comments from other guests about the high temperature in their rooms.
We were only there for one night so I reported these the next morning when we checked out. It wasn't enough to complain and ask for a room change. But I left with the impression that some of that great attention that I experienced before might be deteriorating.
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- Also Known As:
- Embassy Suites Albuquerque
- Albuquerque Embassy Suites