We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Hilton Garden Inn Albuquerque / Journal Center
Ranked #42 of 143 Hotels in Albuquerque
Certificate of Excellence
Reviewed August 9, 2013

Great hotel, friendly service, super nice rooms. The lobby is gorgeous and the staff was super friendly. I would definitely recommend this hotel to any one staying in Albuquerque. The hotel is located in a convenient location if you want to dine or go to the casino. You should try it out.

  • Stayed: August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Karen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal Center, responded to this reviewResponded August 12, 2013

Thank you for taking the time to write a review of your recent stay with us. We are thrilled to hear that you enjoyed our hotel's friendly service and comfortable rooms. We look forward to having you as our guest the next time you are in Albuquerque!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (419)
Traveler rating
Traveler type
Time of year
Language

344 - 350 of 419 reviews

Reviewed August 7, 2013

Very nice facility. Take note that there is a charge for breakfast and it would be pricey if traveling with a family. I had seen a previous review and took my snacks for the fridge in the room. It worked out great.

  • Stayed: August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
1  Thank Shelly A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal Center, responded to this reviewResponded August 9, 2013

Thank you for taking the time share your experience with our hotel. I am happy to hear that you planned ahead and brought snacks with you, utilizing our in-room refrigerator!

As a Hilton Garden Inn, we do offer a Full Hot Cooked-To-Order Breakfast at an additional charge. Our Breakfast is much more than that just a continental breakfast. We offer cooked-to-order eggs, bacon, sausage, omelets, pancakes, and more.

We hope to have the opportunity to provide accommodations for you again in the future!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 5, 2013

I had originally called one of you other hotels looking for a room. There were none available. The agent there made sure that I had a room for the night. Also making sure that it was close the the location I desired. Wonderful service.

  • Stayed: July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal Center, responded to this reviewResponded August 7, 2013

Thank you for sharing your experience. We are thrilled that we were able to accommodate you on short notice. We hope to have you as our return guest in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 1, 2013

stay was excellent except for the fact I booked three to two weeks in advance for the first floor and didn't get it because I have three children then come to find that we received complaints of noise when there were children across the hall louder then my family although the staff did move us to the first floor our second night even though we didn't want to move but felt we had to because my daughter is 3 and my nephews are 5 and 8 so there full of energy and we didn't want to keep anyone up

  • Stayed: July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Chelsie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal Center, responded to this reviewResponded August 5, 2013

Thank you for taking the time to share your recent experience. We are happy to hear that overall you enjoyed your stay. We certainly do apologize that you were not able to receive rooms on the first floor on your arrival day. We do our best to meet all requests, but we do not gaurantee those requests. I'm glad we were able to move you to the first floor on your second day. We do hope you will consider staying with us on your next trip to Albuquerque!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 26, 2013

Excellent Accomodations. This hotel has some age on it, but they have done a nice job renovating to keep it modern. It is located in an area with plenty of restaurants and entertainment. The property feels secure and is fenced on all sides. Indoor pool is great for family relaxation after a long travel day.

  • Stayed: July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Michael F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal Center, responded to this reviewResponded July 29, 2013

Thank you for taking the time to share your recent experience with us. We are thrilled to hear that you enjoyed your overall stay with us. We hope to have you as a repeat guest on your next trip to Albuquerque!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 19, 2013

Excellent desk service. Good internet speed - in my room!, My complimentary breakfast was made to order, and it was actually very good. The room was clean, comfortable, cozy, and I slept like a baby. The shower was exhilarating. The Hotel is close to the main highway, and near the airport. There are many fine restaurants close to the hotel, which is a must for the business class.
Overall, I had a good experience and will return.

  • Stayed: July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Angel R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal Center, responded to this reviewResponded July 22, 2013

Thank you for your review of your recent stay with us. We are thrilled to hear that you enjoyed your stay with us. We look forward to having you as our return guest on your next business trip to Albuquerque!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 18, 2013

Everything was clean. Service was fine. Hotel was in like-new condition. No issues. I think the breakfast should be complimentary. It is overpriced at $11.95 per person. Someone in room above us, was quite noisy on occasions

  • Stayed: July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank David L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal Center, responded to this reviewResponded July 19, 2013

Thank you for taking the time to write your review of your stay with us. We are happy to hear that you found our hotel to be clean and in good condition.

We also apologize that you were not aware that breakfast is not included our room rate. As a Hilton Garden Inn, we do offer a Full Hot Cooked-To-Order Breakfast at an additional charge. Our Breakfast is much more than that just a continental breakfast. We offer cooked-to-order eggs, bacon, sausage, omelets, pancakes, and more. We do have the Breakfast Charge posted, but we regret that you were not made aware of that charge. We do offer packages that include Breakfast in the room rate, such as our "Bed & Breakfast" package. This particular package includes the cost of Breakfast each morning of your stay, for all guests staying in the room.

We hope that you will consider staying with us again during your next trip to Albuquerque!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Albuquerque hotels
Comfort Suites Albuquerque
#28 of 143 in Albuquerque
313 reviews
Show Prices
Show Prices
Show Prices
Sunport
Hilton Garden Inn Albuquerque Airport
Courtyard Albuquerque
#65 of 143 in Albuquerque
252 reviews
Uptown
Hilton Garden Inn Albuquerque Uptown
Show Prices
Show Prices
Show Prices

Been to Hilton Garden Inn Albuquerque / Journal Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn Albuquerque / Journal Center

Address: 5320 San Antonio Dr NE, Albuquerque, NM 87109-4157
Phone Number:
Location: United States > New Mexico > Albuquerque
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Family Hotel in Albuquerque
#26 Romantic Hotel in Albuquerque
#38 Business Hotel in Albuquerque
Price Range: $89 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Albuquerque / Journal Center 3*
Number of rooms: 94
Official Description (provided by the hotel):
The Hilton Garden Inn Albuquerque/Journal Center hotel is located in the north end of Albuquerque, New Mexico and adjacent to the Albuquerque Journal Center Business District. This Albuquerque, NM hotel is north of downtown and only 15 minutes from the airport and the city of Rio Rancho, New Mexico and other things to do in Albuquerque. Available meeting facilities along with free business services make this a great place for your next meeting, reunion or getaway. Whether you're with family or on business, we want to help you start your day off right with a delicious cooked-to-order breakfast served in The Garden Grille & Bar(R). Enjoy dinner in The Garden Grille & Bar(R) or if you prefer, order room service. After a long day, enjoy an evening drink in our Lobby Lounge. We also offer complimentary WiFi internet access, and friendly, helpful service. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com, Expedia, Travelocity, Priceline, Orbitz, Hotwire, Cancelon, HotelQuickly, TripOnline SA and getaroom.com so you can book your Hilton Garden Inn Albuquerque / Journal Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Albuquerque / Journal Hotel Albuquerque
Hilton Albuquerque
Albuquerque Hilton Garden Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing