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Hilton Garden Inn Albuquerque / Journal Center
Ranked #41 of 144 Hotels in Albuquerque
Certificate of Excellence
Reviewed August 17, 2012

My family of three spent a week at this hotel for our vacation. It was great. The rooms were very clean; the beds were comfortable and the staff was pleasant and accommodating. And a nice view of the Sandia Mountains. My wife is an Honors member and I work for the government, so we checked in at the government rate. We also got the hot breakfast included, which made our total $89 per night. My wife stays at these hotels when she travels for work and swears by them for their service and attention to detail. This hotel was no exception. You have to pay for breakfast, but it is GREAT! Lot's of fruit, yogurt, cereal, oatmeal, pastries, toast, and juices on the regular menu, and made-to-order-items on the hot menu (which includes everything on the regular menu also). The hotel is very conveniently located off of I-25. I had looked at staying closer to Old Town (which was only 5 miles away), but this was much better. It has a washer/dryer (we packed for 1/2 a week with the plan to wash clothes for the rest of the week). Make sure you have plenty of quarters; if the front desk doesn't have them, you can get them at Denny's right across the street. The hotel has room service til 10. Not a full restaurant menu, but there is probably something for everyone. If you don't find anything there, you can walk to t Denny's (open all night) or the Cracker Barrel right next door (closes at 10). There is a 7 Eleven about a 1/2 mile up the road; a Walmart within 2 miles and various other retailers/restaurants one exit in either direction. There is a housing community nearby and it must be a safe area because saw several women and even some elderly people walking around at night. The pool/spa area were clean. Our only complaint with the hotel was that they have 4 smoking rooms on the 4th floor and that's were our room was located. We could smell the smoke in the hallway when someone was smoking. That only happened for two nights, but be aware. Don't let that deter you, though. If it might bother you, when you book, ask for a room on floors 1-3. It was a good stay and we hewould definitely stay there again.

Room Tip: Ask for rooms facing the front parking lot and on floors 1-3 if you might be bothered by smoking.
  • Stayed: August 2012, traveled with family
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Thank bhull3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle M, Director of Sales at Hilton Garden Inn Albuquerque / Journal Center, responded to this reviewResponded August 23, 2012

Thank you for choosing to stay at our hotel. I am glad to hear that you and your family enjoyed your week long vacation with us. It is also great to hear that you enjoyed our convenient location and all of the amenities that our hotel has to offer. We look forward to accommodating your family on their next visit to Albuquerque!

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Reviews (403)
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374 - 380 of 403 reviews

Reviewed July 18, 2012

Very clean and comfortable room with good mattress and linens. We stayed in a double room and had a pleasant stay. It smelled fresh and clean and except for the fact that the bathroom really needs updating (pink peeling wallpaper anyone?), we had a good experience. Cracker Barrel is right next door and convenient for breakfast, or like us, a very late supper after we checked in. No breakfast included which was a shame, but coffee available in the lobby and in our room.

  • Stayed: July 2012, traveled with family
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Thank ColoTravGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle M, Director of Sales at Hilton Garden Inn Albuquerque / Journal Center, responded to this reviewResponded July 26, 2012

Thank you for taking a moment to share your experience. I am happy to hear you found the Guest Room to your liking. We look forward to welcoming you back to our property in the not too distant future.

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Reviewed July 13, 2012

Staff seemed friendly. Stayed here because of the 4th of July celebration at Balloon Fiesta Park. Location made it a lot easier to return after the fireworks. Just off of the interstate. They have a lot of competition in the area.

  • Stayed: July 2012, traveled with family
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Thank Smokereader
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 26, 2012

This hotel is easy to access - right off of the interstate. Check-in went smoothly and staff was accommodating when I asked for a room facing the front of the hotel. The room was very clean and spacious. The only problem was that the air conditioner went on the blink for a short while, but the staff was right on it when I complalined and it was fixed within a short period. Did not hear much of the traffic from the interstate - just the road directly in front of the hotel. Good location if you are headed to the Sandia tramway.

  • Stayed: June 2012, traveled with family
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Thank CajunKimo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 7, 2012

Check in was somewhat un eventful, staff seemed to be indifferent. No how was your day or telling us about what the Hilton has to offer during our stay,A get lost buddy at least would have started a conversation. Most but not all hotels in this category offer a breakfast Buffet or at least a cup of coffee in the lobby but not the Hilton, very disappointing. All that was in the lobby was some rotting fingered apples, however they did put out some refrigerator cookies that the grand kids enjoyed. The location itself was easy to get too, less then a block off I 25, there is a cracker barrel next door to make up for the lack at the Hilton. Would I stay again ? Up in the air at this posting.

Stayed: June 2012, traveled with family
1  Thank Wally J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 30, 2012

This hotel offers business service in an easy suburban location. Near the junction of I-25 and I-40, you can get to your meeting easily. As with all HGI's, the staff is well-trained and supportive. Good food is available for a charge (unless you are a heavy Hilton Honors traveler.)

  • Stayed: May 2012
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1  Thank Joseph58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 11, 2012

My wife and I spent 2 nights here. The hotel is located right off I-25, but I did not notice any road noise. The room was spacious and very clean. The staff was very friendly and professional.

Stayed: May 2012, traveled as a couple
2  Thank SEMichtravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Albuquerque / Journal Center

Address: 5320 San Antonio Dr NE, Albuquerque, NM 87109-4157
Phone Number:
Location: United States > New Mexico > Albuquerque
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Family Hotel in Albuquerque
#26 Romantic Hotel in Albuquerque
#38 Business Hotel in Albuquerque
Price Range: $99 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Albuquerque / Journal Center 3*
Number of rooms: 94
Official Description (provided by the hotel):
The Hilton Garden Inn Albuquerque/Journal Center hotel is located in the north end of Albuquerque, New Mexico and adjacent to the Albuquerque Journal Center Business District. This Albuquerque, NM hotel is north of downtown and only 15 minutes from the airport and the city of Rio Rancho, New Mexico and other things to do in Albuquerque. Available meeting facilities along with free business services make this a great place for your next meeting, reunion or getaway. Whether you're with family or on business, we want to help you start your day off right with a delicious cooked-to-order breakfast served in The Garden Grille & Bar(R). Enjoy dinner in The Garden Grille & Bar(R) or if you prefer, order room service. After a long day, enjoy an evening drink in our Lobby Lounge. We also offer complimentary WiFi internet access, and friendly, helpful service. ... more   less 
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Also Known As:
Hilton Garden Inn Albuquerque / Journal Hotel Albuquerque
Hilton Albuquerque
Albuquerque Hilton Garden Inn

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