I booked my reservation online. Once I arrived at the hotel I was given a king suite when I booked two doubles since out party included two adults and two small children (ages two and three). When I requested be moved that I booked I was told that they do not guarantee online bookings. The non-smoking room smelled strongly of smoke. The room was dirty and in need of repairs. The knob for the hot water to the bathtub was broke and had to be repaired. The room that I was assigned to was located outside and down several stairs which means that the luggage cart can't go there. So, I had to make several trips with two small children outside and inside to get all of out things to the room and again to get them all back to the car. When the children wanted to go swimming they had to go outdoors in the cold with their wet swimsuits. It was a horrible experience! Oh, and the pull out sofa sleeper that I had to sleep on since there was only one bed was old, uncomfortable, and dirty.
- Official Description (provided by the hotel):
- All rooms are spacious (500 sq. ft) two rooms suites with a separate living area, bedroom, two televisions and pull-out sleeper sofa. Free HOT cooked to order breakfast. Indoor pool, Seasonal Outdoor pool, Spa, and Business Center. Lounge Open Thursday - Saturday. Conveniently located in Uptown Albuquerque close to ABQ Uptown, Coronado Mall, and numerous restaurants. Also nearby to the State Fairgrounds (EXPO NM) and the Downs racetrack and casino. ... more less
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- Also Known As:
- Barcelona Hotel Albuquerque