First of all, the staff was AWESOME! Every single one with whom we had contact. I would give the staff 5 stars, It was Balloon Fiesta final weekend. Shuttles to the park and ride, "grab and go" breakfast for those who were headed out the door before breakfast started and a genuine interest in making our stay comfortable. Breakfast staff was speedy and helpful. Front desk staff was also helpful with some great suggestions for navigating any AIBF madness (we were 1st timers). The rooms were clean and large. Underground, access required parking felt secure. EASY to get to highway and Uptown ABQ where there was a lot to do and restaurants galore. Overall a very nice stay but subtle things presented themselves. Like a bathroom ceiling that had been repaired but not thoroughly patched, and cords (phone? electrical?) that had been "re-wired" and ran along the wall/floor interface and around door frames. A fluorescent bathroom fixture with only one bulb and exposed wires seen through the cover grate.(capped and appeared a non-hazard, but unsightly and it does make you wonder about what you aren't seeing) Towels were obviously old and worn out. Shower temperature varied considerably throughout your time under it....now THAT will wake you up!!! Tenants walking in the room above made the windows literally rattle. Seems like a dated, tired property that has some maintenance needs that are just being "patched" as opposed to thoughtfully fixed. Had what appear to be new counter-tops on sinks and in kitchenette on top of old, original bases.
Did I mention......It was clean. Very convenient. Staff/Customer Service was GREAT! I would consider staying again, the other person in the party likely will not. The Average rating is related to the property issues.
- Official Description (provided by the hotel):
- All rooms are spacious (500 sq. ft) two rooms suites with a separate living area, bedroom, two televisions and pull-out sleeper sofa. Free HOT cooked to order breakfast. Indoor pool, Seasonal Outdoor pool, Spa, and Business Center. Lounge Open Thursday - Saturday. Conveniently located in Uptown Albuquerque close to ABQ Uptown, Coronado Mall, and numerous restaurants. Also nearby to the State Fairgrounds (EXPO NM) and the Downs racetrack and casino. ... more less
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- Also Known As:
- Barcelona Hotel Albuquerque