Great stay and friendly staff.underground parking was great. Our fridge didnt work and they fixed immediately. Pool was great and breakfast was yummy. Mickey mouse pancakes were a hit with the kids. We will be back!More
- Free Wifi
- Free Parking
Great stay and friendly staff.underground parking was great. Our fridge didnt work and they fixed immediately. Pool was great and breakfast was yummy. Mickey mouse pancakes were a hit with the kids. We will be back!MoreShow less
Thank you so much for your comments. Is wonderful to know that you took time out to let us know how our staff is doing. We will definitely pass on your comments to them.
This hotel is dirty, in a terrible location, and unsafe. The windows do not lock and the ceiling has mold in it. The staff was unwilling to assist me, and did not return our phone calls.
Thank your for your comments about our hotel. Unfortunately, we did not receive a phone call from you about your stay. We do provide adequate security measures such as a gated underground parking, 24 surveillance system, and staff members to patrol the entire building. We have checked all the windows and are fixing those that do not lock properly. If you contact me directly I would be happy to address these issues further.
This hotel was really nice for the price, however the cleaning was lazy with refolding of used towels off the floor, and no basic replenishment of coffee or soap. Very loud guests staying up on the patios until two in the morning. Just a dirty, non restful hotel. Very dissatisfied.
Gated underground parking is great especially if traveling alone. Wonderful and fast breakfast. Has Improved in the last few years.
My suite was beautiful and the separate sitting area was perfect to work in. Beds were super comfortable and I thoroughly enjoyed the hot breakfast every morning. I was here to do some work at the Expo New Mexico Center and this location was perfect. Snuck off to the Rio Grande Zoo one afternoon and found this a very convenient hotel to stay. The indoor pool and hot tub are very nice and relaxing. The staff was helpful and went out of their way to make sure my stay was enjoyable. Perfect Albuquerque hotel for business or families - lots of bang for the buck!
Reserved a handicapped room. Upon arriving, the assigned room was a long journey over a rough tile floor. The threshold to the room was 1.5 inches high, and luggage cart would not go over. Too much furniture in room; wife had to move some furniture to be able to get suitcase into bedroom area. Bathroom grab rails mounted at an incorrect height. Room overllooked busy street which was very noisey all night. Scraped the bottom of my wheelchair van on each trip in and out of the basement level parking garage. Luggage cart fell apart twice between room and parking garage. Good complimentary breakfast, but not sure if it was worth all the other shortcomings.