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“Great airport stay”

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Hilton Garden Inn Albuquerque Airport
Ranked #28 of 144 Hotels in Albuquerque
Certificate of Excellence
Brenham, Texas
Level Contributor
75 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Great airport stay”
Reviewed October 25, 2013 via mobile

We stayed here the night before our flight from Albuquerque. They were so helpful with picking us up from the rent car return and taking us to the airport. The room was perfect. We had room service which was excellent. Breakfast was satisfactory.

Stayed October 2013, traveled as a couple
Helpful?
Thank jimcab2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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535 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
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English first
PA
Level Contributor
574 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 390 helpful votes
Reviewed October 22, 2013

After a long travel day, we were very pleased with HGI service in providing shuttle service between airport and car rental terminals. We arrived in the evening to be pleasantly surprised with our dinner at the Garden Inn restaurant. Room was pleasant, clean, and comfortable. Very close to the airport and convenient. Should be rated higher from our experience.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chuck2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Petersburg, Florida
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 14, 2013

We landed in this hotel by default as it was the only one near the airport that had any beds available on the final weekend of the balloon fiesta. The staff was very friendly and efficient, the complimentary airport shuttle ran on a timely basis and the room was clean if on the small size. A very noisy airconditioning unit came on unexpectely (and unnecessarily, given that the room was cool to begin with) and we had to call for a technician to turn it of. . Without notifying us, the hotel added at check-in a $51.08 surcharge for "incidentals'' - we had no incidental charges but that remains on my credit card bill two full days later. I also thought the rate for one night - $207 including tax- was a bit high for the rather mediocre quality of this property. On the same trip to other parts of New Mexico and northern Arizona we stayed in places with much larger, nicer rooms for much less.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank susanskate34607
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montana
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 13, 2013

Stayed the night during the balloon fiesta before flying out. Nice hotel near the airport. Consistant with HGI standards. Everyone at the front desk from checkin to check out was very friendly and helpfil.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Diski54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
courtenay, Canada
1 review
Reviewed October 12, 2013

perfectly reasonable accommodation at a convenient location for our flight back to Canada on the following day. Room was clean and met the standards that we expected. Very helpful staff organised shuttle after we checked-in so that we could drop our rental car and get back to the hotel without having to get a cab.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Ron D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
White Plains, New York
Level Contributor
56 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed October 3, 2013

We chose this hotel because we had an early (5:30 am) flight and wanted to be near the airport. We got a luxury hotel at the airport with great service that is surely among Albuquerque's best. And it's quiet with no discernible traffic, airport or guest noise (N.B. We stayed off-season.)

The appointments are modern, stylish and elegant. Truly a beautiful property. But we've stayed at beautiful properties that were duds. This is one zings!

Our room was large with comfortable (adjustable) beds, well-designed bathroom, refrigerator, microwave, Keurig coffee maker, comfy armchair, and a thoughtful, ergonomically correct computer desk, chair, and outlets. Internet service was sprightly, providing download speeds of 2 Mbps and better.

Housekeeping handily accommodated our special allergenic needs, and the on-site restaurant (really, a fancy bar and grille) handled our special dietary restrictions perfectly. Kudos to our server and the chef, who were both caring, cheerful and competent! Conrad (Hilton) would be proud.

Our stay was short (We checked in at 2:00 pm and out at 4:00 a.m.) so we didn't find or sample all the amenities. We saw the smartly designed Board and Conference rooms, used the full-featured Business center, liked the Fitness Center (which needs an exercise bike), indoor pool and sauna, and underground garage.

But what really nailed it for us was the shuttle service. We dropped off our rental car at the airport rental car center and a few minutes later were cheerfully whisked off to the hotel by it's shuttle van. Next morning, the van collected us at 4:00 am and dropped us off at the airport terminal literally a few minutes later. Same driver -- whose name we should have gotten -- for both trips. Terrific!

Don't be fooled by the currently low (Fall 2013) room rates. With the New Mexico economy just beginning to recover from the Great Recession and competition high, the rates are unrealistically low. Get 'em while you can!

Room Tip: Don't be afraid to tell the staff what you need., They'll make it happen if they can.
See more room tips
  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Louis B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
texas
Level Contributor
117 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed October 2, 2013

We usually stay at any of the Hilton brand hotels and primarily at Hampton Inns. However, this trip, we got stranded in Albuquerque due to a cancelled flight. We found this hotel was almost walking distance to the Airport so, we elected to stay here which was a first for us of one of the Garden Inns. The room was excellent and the service and staff were superior. Our only problem was the noisy air conditioner. It worked fine but it was very loud. The shuttle service from the hotel back and forth to the airport was excellent. Our driver, Michael, was a great help to us and was very timely.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank brazosparty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Albuquerque Airport

Property: Hilton Garden Inn Albuquerque Airport
Address: 2601 Yale Blvd SE, Albuquerque, NM 87106-4216
Phone Number:
Location: United States > New Mexico > Albuquerque > Sunport
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Family Hotel in Albuquerque
#22 Romantic Hotel in Albuquerque
#25 Business Hotel in Albuquerque
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Albuquerque Airport 3*
Number of rooms: 107
Reservation Options:
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Also Known As:
Hilton Garden Inn Albuquerque Airport Hotel Albuquerque
Albuquerque Hilton Garden Inn
Hilton Albuquerque

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