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“Great value, great location”

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Hilton Garden Inn Albuquerque Airport
Ranked #27 of 144 Hotels in Albuquerque
Certificate of Excellence
Dracut, Massachusetts
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Great value, great location”
4 of 5 bubbles Reviewed March 25, 2013

Stayed in this hotel as it was located very close to the airport. Rooms were clean and linens were fresh. Adjustable firmness control for mattress resulted in a good nights sleep. Did not have the breakfast package but the meals were reasonably priced, fresh and tasteful while the coffee was free. Turned the car in the night before and they picked me up at the airport so I could use the free morning shuttle. Great staff, very friendly and made me feel welcome.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Williams84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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521 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
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English first
Amarillo, Texas, United States
1 review
1 of 5 bubbles Reviewed March 13, 2013

We booked our room based on the information found on HotelPlanner.com. The features stated that the Hotel served a complimentary hot and cold breakfast buffet. Prior to making the trip I logged back in to the website and decided to click on the Notifications link. There I found that the breakfast buffet was not complimentary but cost $11.95 per person. I immediately called to cancel the reservation. After two long hours on the phone we finally received the cancellation notice that said it could take 30 days to get the refund. This will severely impact the funds we thought we would have to spend while we were in Albuquerque. The management of the Hotel was not willing to offer us any type of discount due to their massive error on the website. Not Cool!!!!!!

Stayed March 2013, traveled with family
Helpful?
Thank Consumer2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cathy M, General Manager at Hilton Garden Inn Albuquerque Airport, responded to this review, April 7, 2013
Dear Valued Guest,

Thank you for taking the time to write in your concerns. I do apologize that HotelPlanner did not have the correct information. We will be making contact with them to review the information they post about our hotel. As a third party booking site their information is not always as up to date as our direct web site. I do hope your future stays prove to be much more satisfying.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
East Lansing, MI
Level Contributor
64 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed March 11, 2013

We had a room & breakfast package, and found it to be a good price. The breakfast was buffet plus hot dishes made to order.
The staff was very friendly and helpful. Room quiet and comfortable. Stayed here two nights.

Parking is in a small lot on ground level and underground, with elevator access to the rooms. No problem.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ruth S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, Ohio
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed March 1, 2013

My first trip to Albuquerque and I chose a site convenient to the airport. This was a very fortuitous pick. The hotel is just a 2-3 minute (free from hotel) shuttle ride from the terminal. The shuttle from the hotel arrived within 10 minutes of calling - exactly at the time & location promised. The hotel itself is clean, bright, and pleasant, from the cookies & hot drinks at check in throughout. The lobby is open and welcoming with a very attractive meeting room, multiple nooks for smaller groups, and a nice restaurant available for breakfast & supper. The meals were well prepared, reasonably priced, quickly delivered and served by a very nice & courteous staff. The business center included a pair of nicely functioning wide screen computers (that do NOT automatically delete documents or trash - be careful!), a full color industrial grade printer-copier, shredder, etc. There is a separate computer nearby dedicated to boarding pass printout. All worked well. The exercise center is small but neat with several treadmills and weight machine for a decent on the road workout. A number of larger meeting rooms line the hall between the lobby and gym. The hotel room has a conventional layout with one main area containing the usual flat screen TV (32 inch, by my estimate), storage drawers & closet, well functioning refrigerator, microwave oven and coffee maker. The bed was comfortable with no less than 4 good quality pillows, and as a bonus, featured adjustable firmness to suit individual comfort. The bathroom is separate off the entry way with the usual step in tub/shower, hair dryer & outlets. There were abundant towels, thick and absorbent, and decent quality toiletries. All of the facilities were clean and pleasant appearing, marred only by a small carpet stain in front of the refrigerator (coffee?) and a very small chip in the rear of the tub. The room was surprisingly quiet in view of the proximity to the airport. The only downside is a relative lack of other restaurants outside of the hotel (there are a few chain stores), but it is a short drive into town by rented car or taxi to get to nicer places. The hotel staff was extremely pleasant at all times, and contributed to a very nice stay.I would definitely stay here again.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 1TravellingDoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, IL
Level Contributor
110 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 267 helpful votes
4 of 5 bubbles Reviewed March 1, 2013

I've stayed here a couple times now. It is a good choice if you need to stay in ABQ near the airport...

THE GOOD
--Rooms are clean and pretty comfortable
--Wifi, business office, and the usual other HGI amenities
--Staff were friendly
--There is a pool, but I didn't get to use it
--They have an underground parking garage, which is a nice feature and unusual in the area
--Rates are reasonable

THE BAD
--The location is handy for the airport, but the neighborhood doesn't have much to offer

Overall, I'd recommend it. The Homewood Suites nearby (also Hilton family) is also a good choice, either one works well.

  • Stayed February 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Migizi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salt Lake City, Utah
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed February 9, 2013

They have given this place a facelift and it looks great. The staff were very energetic, and the restaurant food was hot and tasty. Really close to the airport, and the freeway so easy in and out no matter which direction your heading..

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank saucensip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wichita, Kansas, United States
Level Contributor
6 reviews
6 hotel reviews
5 of 5 bubbles Reviewed February 4, 2013

Very friendly staff. Hotel was clean and very inviting. Thank you for a nice night. The front desk staff was helpful and friendly as I was having problem with the printer in the business center. The desk clerk finished up my work and had it at the front desk when I finish packing.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ruth W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Albuquerque Airport

Property: Hilton Garden Inn Albuquerque Airport
Address: 2601 Yale Blvd SE, Albuquerque, NM 87106
Phone Number:
Location: United States > New Mexico > Albuquerque > Sunport
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Family Hotel in Albuquerque
#22 Romantic Hotel in Albuquerque
#25 Business Hotel in Albuquerque
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Albuquerque Airport 3*
Number of rooms: 107
Reservation Options:
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Also Known As:
Hilton Garden Inn Albuquerque Airport Hotel Albuquerque
Albuquerque Hilton Garden Inn
Hilton Albuquerque

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