Had a terrific experience with Bentley and his crew for our first balloon ride experience! We selected the flight option where we shared the ride with two other couples to reduce the cost. Bentley made sure we were all comfortable. Bentley was very thorough in his explanations of what we would experience on a flight and what we may need to do in an emergency. The experience includes helping inflate the balloon, two groups go on the experience so that each group has the chance to participate in the chase, and finally the landing and packing of the equipment. Final experience is the champagne brunch which was simply bubbly and a few breakfast snack rolls. The experience was terrific!