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Econo Lodge Downtown
Ranked #88 of 143 Hotels in Albuquerque
GreenLeadersBronze level
Reviewed May 3, 2014 via mobile

We stayed for 3 Days. When we got there though which was at 3p.m. our rooms weren't ready so we still had to wait 30 min. For them to finish. They're average in cleanliness but we got a no smoking room and got a bed with a sheet with a hole from a cigarette burn. There's a mini fridge, a microwave and a tv in the room. Breakfast just includes coffee, pastries, bread, and cereal. What I did like is that it's walking distance from downtown and minutes away from the bio park and all the museums.

Stayed: April 2014, traveled as a couple
Thank vnessi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Front D, Guest Relations Manager at Econo Lodge Downtown, responded to this reviewResponded May 5, 2014

Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. Your feedback is important to us, as it tells us whether we are doing a splendid job or we need to correct certain deficiencies.

We apologize that your room was not ready for occupancy immediately after your arrival and you had to wait for 30 minutes. In addition, you found a hole in the bed sheet. We want to assure you that these do not commonly occur. Normally, our rooms are prepared well ahead of a guest's expected time of arrival to avoid inconvenience. Also, our standards dictate that the bedding provided be fresh and free from stains or holes. Your comments will be shared with the head of our housekeeping department for proper review.

Thank you for acknowledging that you were able to take full advantage of our great location.

We hope you will choose to stay with us again. It was a pleasure serving you.

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62 - 68 of 100 reviews

Reviewed April 9, 2014

clean and nice people we almost always stay here when traveling through. We had terrible internet this time. Will ask for room closer to the "hub" next time. Good location if you are traveling I40.....

  • Stayed: March 2014, traveled with family
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Thank 7000ft
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Front D, Guest Relations Manager at Econo Lodge Downtown, responded to this reviewResponded April 11, 2014

Thank you for choosing to stay with us again. We know you have a choice when you travel and greatly appreciate you decided to stay with us once more.

Thank you for your kind praises which will be shared with the entire staff who work hard each day to ensure the whole place is immaculately clean and our guests feel welcome.

As for your comment on our Wi-FI connection, we shall be looking into this matter. We realize how important it is in this day and age to be connected to the internet to be in contact with family, friends, or co-workers, to access files, or to conduct your business.

It was a pleasure to serve you. We look forward to your next visit.

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Reviewed March 25, 2014

The staff was very nice and seemed genuinely interested in pleasing their customers at the Econo Lodge Downtown. The location was spot on and felt very safe and it was awesome we could literally park our car right at the door to our room. My one complaint is the cleanliness. I found dried pee spots on the toilet and also some unknown sticky substance on the sink counter. I wish I would have just asked the friendly staff to have it cleaned because I'm sure they'd have been happy to help. Overall, I don't think you can get much better for the price! Also, if you got it, use your AAA discount!

  • Stayed: March 2014
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Thank Littlesunflower22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Front D, Guest Relations Manager at Econo Lodge Downtown, responded to this reviewResponded March 26, 2014

It gave us great pleasure to read you that overall you had an enjoyable experience at our hotel. Your comments will be shared with our staff, thank you. They will be most happy to hear that their sincere efforts to serve and care did not go unnoticed or unappreciated. We are also pleased to learn that our ideal location and reasonable prices worked for you. We sincerely hope you will choose to stay with us again in the near future. Have no doubt that we will double our efforts to ensure each room is spotlessly clean and you can trust our staff to serve you with the same boundless energy and enthusiasm.

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Reviewed March 24, 2014

The only thing wrong with this hotel is that it's a bit tired.. But it did have everything we needed, and as we've continued our road trip I realise you can't take them for granted. There's a hotel across the road with a swish lounge that sells very expensive drinks.. A restaurant down the road that did good meals, bus stop right outside, and it's right near the major road junctions.

  • Stayed: March 2014, traveled with friends
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Thank Anne Lorraine S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Front D, Guest Relations Manager at Econo Lodge Downtown, responded to this reviewResponded March 26, 2014

It always brings us immense pleasure to read such kind praises for our hotel. There is no better reward than to be well appreciated by someone who has experienced first-hand the accommodation and services we proudly offer. We thank you for recognizing the many advantages that come with staying in a strategically located hotel.

We wish to thank you for your candid comment on our hotel's appearance. Please know that we have plans to renovate it to make the exterior much the high level of service we strive to achieve each day.

It was a pleasure serving you. We hope you will stay with us again in the near future.

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Reviewed January 5, 2014

The hotel was clean and the staff was friendly and courteous. The hotel was situated right in downtown so it was very convenient to walk down to restaurants. The room was quiet and comfortable. The breakfast was adequate.

Room Tip: Non Smoking rooms
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  • Stayed: December 2013, traveled with family
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Thank leeza_j2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean J, Manager at Econo Lodge Downtown, responded to this reviewResponded January 11, 2014

Our dedication to serve is fuelled by the wonderful feedback our guests openly share to us, thank you for choosing to stay with us and giving us an opportunity to show you the kind of service we are willing to give our valued guests. The appreciation you have for the overall cleanliness, the convenient location as well as the great customer service is indeed inspiring and heart-warming. Rest assured that we will always seek to further excel in the delivery of our services. We hope to see you again very soon.

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Reviewed December 31, 2013

I have stayed at this property almost everytime I have traveled to Albuquerque (several times a year) since 2006. The staff is consistent and they really go the extra mile to as far as remembering details and making it feel like home. I noticed on my recent stay in early December that they have a new Wi-Fi system that is much faster and has a stronger signal. The rooms were refreshed about a year ago with new furniture, carpet, and wall decor. Overall this I am consistently happy with Econo Lodge Downtown and find them to be an outstanding value and a warm, welcoming place to stay! Kelly (the female half of the owners) and her crew really take pride in the property and she always makes a point to come out and welcome me back when I stay there.

Room Tip: The upstairs room closest to Central is very nice in my opinion but I think it is also the one where...
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  • Stayed: December 2013, traveled on business
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Thank jrlavine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean J, General Manager at Econo Lodge Downtown, responded to this reviewResponded January 12, 2014

It is an honor to continually serve you then and now, thank you for being our inspiration to always seek excellence in everything we do. We wish to let you know that our dedication to serve you is beyond compare and you can be assured that we will give you nothing but the best service there is to offer at all times. The notice you gave with regards to the high speed internet, the reliable staff and the overall comfort you felt while staying with us is indeed heart-warming. Thank you for constantly choosing to stay with us. We at Econo Lodge Downtown, couldn’t be more excited to serve you again on your next visit to the area. We hope to see you soon.

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Reviewed December 17, 2013

i went to albuquerque for a funeral so i thaught mit was going to be depressing,well i must say your hotel was the most pleasnt and clean place ive ever been. and the people there were very pleasnt always very helpful. anytime i had a question or needed anything i always got a smile and of course very prompt. there mwas a girl at the front desk teressa i believe. always pleasnt and ill never forget the way she spoke as if she knew me for years that was nice and i felt so comfortable after we spoke. it made it so easy to enjoy my visit i didnt want to leave my nice quiet clean room. unfortuneatly i had to leave but ive desided to go on a extra vacation just to go to the one place that really felt like home... thats right my friends your hotel is the most wounderful place ive ever been and im telling the world me and my friends will never stay anywhere else!!!!! so again thank you for a wounderful experiance.

Room Tip: well i dont smoke so ask for non smoking otherwise all the rooms are wounderful
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  • Stayed: December 2013, traveled solo
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Thank alison r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean J, General Manager at Econo Lodge Downtown, responded to this reviewResponded January 12, 2014

The inspiration we get from hearing your wonderful feedback is the driving force why we pour out our hearts into ensuring that our guests get nothing but the best service there is we can offer. Thank you for choosing to stay with us, and making the effort to share to us your wonderful hotel experience. Our goal is to give you excellent service, and you can count on us to work harder than hard to attend to your needs at all times. Thank you for all your appreciation and recommendation, we certainly look forward to seeing you again very soon.

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Additional Information about Econo Lodge Downtown

Address: 817 Central Ave NE, Albuquerque, NM 87102-3605
Phone Number:
Location: United States > New Mexico > Albuquerque
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#9 Green Hotel in Albuquerque
Price Range: $55 - $74 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Econo Lodge Downtown 2*
Number of rooms: 44
Official Description (provided by the hotel):
The Econo Lodge Downtown Albuquerque hotel near the Albuquerque Convention CenterThe Econo Lodge® Downtown is conveniently located less than one mile from the Albuquerque Convention Center and the University of New Mexico. This Albuquerque, NM hotel is close to popular attractions like the Albuquerque Aquarium, the Rio Grande Zoo, historic Old Town Albuquerque and the Albuquerque International Balloon Fiesta.The Albuquerque International Sunport airport is three miles away. The surrounding area offers a variety of entertainment venues, shopping centers and eateries. The hotel is close to several restaurants and cocktail lounges, including the Artichoke Café, McDonald's, Milton's Family Restaurant and Coaches Sports Grill.Superior hotel accommodations include:Free continental breakfastFree local callsFree coffeeOutdoor heated poolPet-friendly hotel (stay fee applies)This Albuquerque, NM hotel also provides business travelers with additional conveniences like large work desks and access to fax services.All spacious guest rooms come equipped with refrigerators, microwaves, hair dryers and coffee makers. Some rooms feature balconies. Non-smoking and handicap accessible rooms can be requested.Ample parking is provided on the premises and can accommodate most vehicles and trucks.The Econo Lodge Downtown offers ideal accommodations, friendly customer service and affordable rates, with easy access to all Albuquerque, New Mexico attractions. ... more   less 
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Also Known As:
Econo Lodge Albuquerque
Albuquerque Econo Lodge

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