We recently dined at Torino's, having heard it was very good. The food was excellent, but the service and ambience do not warrant this pricey place. When we arrived for a holiday dinner with friends, we were told by the owner that there were several parties of six and so we should order an appetizer, because the service might be slow. I thought this was a strange way to greet us. We were never given a wine list, but instead the host proceeded to pour samples of their featured wine. Those who chose to have some wine, ordered it without asking the price. They were mighty surprised when their checks came later. I have never been at a restaurant that did not give the guests a wine list with the menu.
When the bread came, no bread plates were given, which I thought was rather shabby. So we were left trying to hold our bread and dip it in the olive oil, with no place to put it down. No additional bread was ever offered. Again, poor service.
The restaurant itself was very barren, with brown paper on the tables. It was not just rustic, but sparse. For the prices, I would have expected a little more of an attempt at ambience. They should do something to counter their location in a strip mall.
Overall, I would rate the experience as average, since the service was not what one would expect from an upscale restaurant and those aspects which were lacking should not have been.
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