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Holiday Inn Express Hotel & Suites Albuquerque Airport
Ranked #38 of 144 Hotels in Albuquerque
Certificate of Excellence
Los Angeles, California
Level 4 Contributor
24 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Very Pleased”
Reviewed August 17, 2013

This hotel is perfect for airport connections. I was a guest for just the one night. The hotel is very nice with a convenient airport location. The staff was very friendly. The room was very comfortable and nice. The rate was very reasonable.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GabrielR89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ABQYI, General Manager at Holiday Inn Express Hotel & Suites Albuquerque Airport, responded to this review, February 3, 2014
Dear GabrielR89,

On behalf of our entire staff, thank you so much for your review on our Holiday Inn Express Albuquerque Airport! We are happy to hear that you enjoyed your stay! We look forward to seeing you again soon!

Warmest regards,

Angel Ortega
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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339 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
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English first
Lewistown, Pennsylvania
Level 6 Contributor
94 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed August 8, 2013

Good airport location, but the room was a little tired. Several of the towels needed thrown out. Room looked cleaned but there is nothing special here. I would stay again but would not go out of my way. Not sure why it received such high marks.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Scotty5050
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Albuquerque Airport, responded to this review, August 23, 2013
Dear Scotty5050,

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient.

However, We’re sorry we fell below your expectation regarding the bathroom amenities. We will address these points. I assure you the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate departments. We take the confidence our guests place in us very seriously and work diligently to rectify any unsatisfactory experiences. We hope you give us a chance in the future to show you how great our hotel is.

Sincerely,

Orlando A.
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 3 Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed August 7, 2013

Don't really have anything negative to say about this place. Only stayed for one night while passing though from the Grand Canyon to Santa Fe. Staff was great. Morning breakfast was the usual HI Express fare - no complaints. Our boy was thrilled to get some 'complimentary' post cards at the front desk the morning we left. Did not get a chance to use the pool during this visit.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank JLR-from-Ontario
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ABQYI, General Manager at Holiday Inn Express Hotel & Suites Albuquerque Airport, responded to this review, February 3, 2014
Dear JLR-from-Ontario,

Thank you for your review on our Holiday Inn Express Albuquerque Airport! We are happy to hear that you and your family enjoyed your stay here and we look forward to seeing you again soon! Have a great afternoon and we shall have post cards ready for your son to keep :)

Kindest regards,

Angel Ortega
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed July 31, 2013

They food was okay but they service was awesome I would recomand this hotel to everyone if you can afford it! The rooms were nice but I would prefer more room. The price was a little pricy but affordable. Its one of the nicest hotels ive stayed in before. Also the location is great right by central, old town, and cliffs amusent park, also they even print out a map for you. There also is a 24hr gym.



-Robert Berkowitz

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Berky147
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ABQYI, General Manager at Holiday Inn Express Hotel & Suites Albuquerque Airport, responded to this review, February 3, 2014
Dear Berky147,

On behalf of our entire staff, thank you so much for your review on our Holiday Inn Express Albuquerque Airport! We are happy to hear that you enjoyed your stay! We look forward to seeing you again soon!

Warmest regards,

Angel Ortega
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Southampton, United Kingdom
Level 5 Contributor
85 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed July 24, 2013

Stayed here for two nights as part of a 3 week road trip from Vegas to Orlando.
Good size room clean and tidy as was the bathroom, good extractor so no saunas!
Staff very polite and friendly. Wi-Fi good. Two good flat screen TVs.
Breakfast room is a good size with a reasonable selection of hot and cold, could do with some more fresh fruit though.
Enough free parking spaces. Good location for attractions like the Sandia Peak.
One small niggle. This is a non-smoking hotel yet smokers were allowed to smoke adjacent to the main door so entering the hotel often meant passing through cigarette smoke which also sucked into the lobby when the doors opened. No smokers within at least 50 feet please!
On the up side, my wife had to make a telephone call to London from the room. When I checked the charges on the (slipped under the door at night) invoice they were much higher than we were led to believe. On querying this at checkout sincere apologies were offered and the whole of the charges were removed, not only that but we credited half a night’s stay... excellent response/service!
Overall a good two nights stay.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank Hotrod855
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ABQYI, General Manager at Holiday Inn Express Hotel & Suites Albuquerque Airport, responded to this review, February 3, 2014
Dear Hotrod855,

Thank you so much for reviewing our Holiday Inn Express Albuquerque Airport! We apologize for the inconvenience during your stay. Hearing your comments about our smokers section, we moved it a lot further away from the entrance so other guests will not be affected by the smoke. On the bright side, we are happy to hear that overall your stay was good. We hope you had a great trip and we look forward to seeing you again soon!

Kindest regards,

Angel Ortega
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Margate City, New Jersey
Level 4 Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed July 24, 2013

Clean and convenient to the airport. Complimentary breakfast. The staff was very friendly and helpful. The shuttle driver even took us to a local restaurant that night that was not within walking distance since we weren't getting our rental car until the next day. Most hotels won't do that for you. But that's probaby why I had to wait 45 minutes at the airport for their shuttle that never came. When I called them again they told me their driver was tied up with some other customers and told me to take a cab and they would reimburse me. The cab driver took me to the Holiday Inn Hotel and Suites instead of the Holiday Inn Express Hotel and Suites which are both at the airport. I was seriously annoyed at that point but that hotel's shuttle took me to the other Holiday Inn where I was promptly reimbursed for the cab fare. I booked the hotel through
Southwest Airlines and got a very good rate.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NancyinNJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ABQYI, General Manager at Holiday Inn Express Hotel & Suites Albuquerque Airport, responded to this review, February 3, 2014
Dear NancyNJ,

Thank you for your review on our Holiday Inn Express ALbuqueque Airport! We apologize for the inconvenience of the hotel shuttle and we are glad to hear that all turned out well. Should you ever find yourself in Albuquerque again, please do not hesitate to contact us at anytime! Have a great afternoon!

Warmest regards,

Angel Ortega
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wickenburg, Arizona, United States
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 21, 2013

We arrived June 6 after about an eight hour drive. We were exhausted, hungry and a lil' frustrated but upon arrival things got a lot better.

We were greeted by friendly, fast and helpful staff. I feel bad because I snapped at the young man when he told me I could not have a roll-away in the room I had originally booked. But I apologized several times and discovered a solution to our problem. Two rooms! Duh! I don't know why I did not think of that to begin with.

The rooms were more than adequate to get a good nights rest, check some e-mail and not far from getting a decent meal. We don't do chain restaurants so our meal was a little out of the way. That's on us not the hotel's location. But I would like to thank the staff who turned us on to the place; it was great Mexican food!

Beds were comfortable, shower was hot and breakfast hit the spot. Who can beat a free hot meal? Plus the selection was decent! Not just bagels, oatmeal, cereal, coffee, like other places. They served biscuits, gravy, ham, sausage, pastries and a plethora of other goodies.

We liked this hotel so much that we booked it for our trip back from vacation (in Denver) and were just as pleased with services rendered!

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jerry B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ABQYI, General Manager at Holiday Inn Express Hotel & Suites Albuquerque Airport, responded to this review, February 3, 2014
Dear Jerry B,

Thank you so much for your review on our Holiday Inn Express Albuquerque Airport! We are happy to hear that you enjoyed your stay and enjoyed our breakfast. A hot meal in the morning is always an awesome start to any day! Thank you again for your review and we look forward to seeing you again soon!

Kindest regards,

Angel Ortega
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Albuquerque Airport

Property: Holiday Inn Express Hotel & Suites Albuquerque Airport
Address: 1921 Yale Blvd SE, Albuquerque, NM 87106-4371
Phone Number:
Location: United States > New Mexico > Albuquerque
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
#6 Romantic Hotel in Albuquerque
#25 Family Hotel in Albuquerque
#42 Business Hotel in Albuquerque
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Albuquerque Airport 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
Nestled at the base of the Sandia Mountains, our Albuquerque airport hotel's property offers majestic mountain views and an opportune location near outstanding attractions like downtown Albuquerque, Historic Old Town, Journal Pavilion, Isotopes Park, Balloon Fiesta Park, Sandia Tram, and Sandia and Isleta Casino. If you're traveling with kids, the Albuquerque Zoo and Natural History Museum are also nearby.Looking for outstanding hotels in Albuquerque? Consider staying with us, as we offer perks like a 24-hour fitness center, complimentary breakfast bar and high-speed Internet access throughout this Albuquerque hotel. For great deals and amenities, our modern hotel is definitely the smart choice! ... more   less 
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Holiday Inn Express Hotel And Suites Albuquerque Airport

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