The outside the hotel looked really nice but once inside it was just ok. The rooms themselves were dated and it was kind frustrating because our room did not have power in the bathroom and on one side of the room. We called the front desk and it took them about 15 minutes and we could then hear somebody trying to move the breakers up and down but nothing worked. It was actually the front desk lady that came up. She looked really frazzled and moved us to another room it was nicer and bigger (still dated) I would have thought they might have sent somebody up to the room to help move our stuff but at least we got an upgrade. They should have also sent somebody with a new key but instead she said we needed to come down to front desk. The whole issue took about 45 minutes which isn't terrible but when you have been driving for eight hours you just want to clean up and relax. I felt bad for the young lady at the front desk but I also know that guests should not suffer because ownership doesn't have enough staff. I probably would not recommend this hotel to others.
- Official Description (provided by the hotel):
- Nestled at the base of the Sandia Mountains, our Albuquerque airport hotel's property offers majestic mountain views and an opportune location near outstanding attractions like downtown Albuquerque, Historic Old Town, Journal Pavilion, Isotopes Park, Balloon Fiesta Park, Sandia Tram, and Sandia and Isleta Casino. If you're traveling with kids, the Albuquerque Zoo and Natural History Museum are also nearby.Looking for outstanding hotels in Albuquerque? Consider staying with us, as we offer perks like a 24-hour fitness center, complimentary breakfast bar and high-speed Internet access throughout this Albuquerque hotel. For great deals and amenities, our modern hotel is definitely the smart choice! ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Express Hotel And Suites Albuquerque Airport