Missing one washcloth and no water or coffee cups.
Missing two washcloths and one hand towel.
Being a Facilities Manager myself, the following is meant as a critique and not a complaint.
There is an accumulation of dirt in nearly every corner in the hallway on floor-4. The elevator control panel is missing screws and the stainless steel needs to be cleaned properly. It looks like the panels were wiped with a dirty cloth in a circular motion rather than with a stainless cleaning solution and wiping with the grain of the stainless metal.
The housekeeping staff needs better training, i.e. what they should place in the rooms.
The table in the 4th floor laundry room needs to be replaced, it looks terrible.
Opposite the elevator on each floor the wall has been damaged by the luggage carts. Some attemt was made in one case to place a patch on the wall which is in the process of coming off. I would make a presentable repair to the walls and put a hard surfaced material of wood or acrylic on the wall in the area being struck and periodically replace the material when it becomes scratched.
The luggage carts need to be serviced, cleaned and lubricated.
The lunch/bar area walls need to be repainted and better lighting installed. Lamps with a higher Kelvin rating would suffice.
The arms on the desk chair in room 414 are deterriorating due to UV. The covering on the arms is coming off in minute particles on one's hands and clothes.
I hope these comments are of use to you.
- Official Description (provided by the hotel):
- The Hawthorn Suites by Wyndham Albuquerque, New Mexico Prides Itself on Treating Every Traveler like Family. Enjoy an Extended Stay with Southwestern Hospitality in the Heart of New Mexico. Just Minutes from Downtown and Less than One Mile from Nearby Albuquerque International Airport, this Hotel is also near the University of New Mexico-UNM and the Albuquerque Convention Center. Take advantage of our Complimentary Airport Shuttle Service to and from the Airport. Whether you Stay for One Night or an Extended Stay, for Business or Leisure, our Convenient Location and Service will Cater to your Expectations and Guarantee you a Memorable Visit during your Stay in Historic Albuquerque. ... more less
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- Also Known As:
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- Hawthorn Suites Albuquerque