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“Just an ok hotel for a one night stay”

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Hawthorn Suites by Wyndham Albuquerque
Ranked #45 of 144 Hotels in Albuquerque
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Just an ok hotel for a one night stay”
3 of 5 bubbles Reviewed October 16, 2013 via mobile

The interior of the hotel looked to be pretty old and in need of an upgrade but was ok for a one night stay and the bathroom was really small and the breakfast was just ok not the best Overall if the hotel upgraded their building and upgraded their breakfast it would be a lot better hotel

Stayed October 2013
Helpful?
Thank Josh W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George P, Guest Relations Manager at Hawthorn Suites by Wyndham Albuquerque, responded to this review, October 18, 2013
We appreciate your comments and suggestions. We will be doing some improvements to the rooms by the end of the year. Items that we are focusing on are new carpets in the rooms, expand our breakfast area and change our internet service to provide faster service. Please keep us in mind on your return trip to Albuquerque.
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936 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (48)
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English first
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed October 11, 2013 via mobile

Our annual family getaway was in Albuquerque this year, and in conjunction with the International Hot Air Balloon Fiesta! We have no regrets whatsoever in choosing Hawthorn Suites as our home away from home! For the inexpensive cost of our 5-night stay, it would have been unjust to expect the amenities expected in a 5-star hotel! Rather, let us reasonably focus on the positive experiences during our time at the Albuquerque Hawthorn Suites! First and foremost, the staff was hospitable, courteous, and accommodating, from Luis, to the ladies at the front desk (Perla, Lauren, Vanessa, etc), and to the shuttle drivers Willy and Jesus! The shuttle service was conveniently wonderful, providing us with transportation to and from locations within a 5-mile radius from the hotel, including the airport, the Amtrak station, restaurants, and Old Town! The daily hot breakfast was another unbeatable convenience for those of us who were always on the go! The meals were available from as early as 4:30 a.m. to as late as 10:00 a.m.! Of course, the weekend "happy hour" was another plus! For those looking for an inexpensive "home" with all its basic comforts while in this beautiful city, the Albuquerque Hawthorn Suites is incomparably the place to be! It definitely contributed in making our recent vacation an unforgettable one!!!

Stayed October 2013, traveled with family
Helpful?
1 Thank Jeffrey F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George P, Public Relations Manager at Hawthorn Suites by Wyndham Albuquerque, responded to this review, October 18, 2013
We are extremely happy that you found our accommodation to your liking. Luis is the new GM and has been working hard to upgrade the hotel and to regain the true hospitality attitude with all the staff. Thank you for mentioning the staff by name. We will be sure to share your comments with them so they can see that it is them that make the difference. We appreciate you comments but most importantly, we appreciate your business. “Thank You”
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Castle Rock
1 review
4 of 5 bubbles Reviewed October 11, 2013

The room was nice but the walls needed painting and the bed left a lot to be desired. It was lumpy. Front desk people were great and very helpful.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank Susan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George P, Guest Relations Manager at Hawthorn Suites by Wyndham Albuquerque, responded to this review, October 18, 2013
Thank you for taking the time to review our hotel. We have been working with the housekeeping and maintenance staff to bring all rooms up and over standards. Your comments help us illustrate to our staff that you notice little things and that little things matter. We will continue to improve our hotel and look forward to your return visit with us
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hawthorn Suites by Wyndham Albuquerque

Property: Hawthorn Suites by Wyndham Albuquerque
Address: 1511 Gibson Blvd SE, Albuquerque, NM 87106
Phone Number:
Location: United States > New Mexico > Albuquerque
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#12 Best Value Hotel in Albuquerque
#46 Business Hotel in Albuquerque
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hawthorn Suites by Wyndham Albuquerque 2.5*
Number of rooms: 104
Official Description (provided by the hotel):
The Hawthorn Suites by Wyndham Albuquerque, New Mexico Prides Itself on Treating Every Traveler like Family. Enjoy an Extended Stay with Southwestern Hospitality in the Heart of New Mexico. Just Minutes from Downtown and Less than One Mile from Nearby Albuquerque International Airport, this Hotel is also near the University of New Mexico-UNM and the Albuquerque Convention Center. Take advantage of our Complimentary Airport Shuttle Service to and from the Airport. Whether you Stay for One Night or an Extended Stay, for Business or Leisure, our Convenient Location and Service will Cater to your Expectations and Guarantee you a Memorable Visit during your Stay in Historic Albuquerque. ... more   less 
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Also Known As:
Hawthorn Suites By Wyndham Albuquerque Hotel Albuquerque
Hawthorn Suites Albuquerque

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