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“My family and I loved the room and location and the staff...”

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Hawthorn Suites by Wyndham Albuquerque
Ranked #51 of 144 Hotels in Albuquerque
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1,015 reviews from our community

Traveler rating
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    113
    64
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
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  • English first
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English first
Scotland, United Kingdom
Level 6 Contributor
272 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
Reviewed August 20, 2013

In the first room we were allocated, the desk chair was worn on the seat and the back and the lounge chair had a hole in it. We requested another room only to find the desk chair was in exactly the same state and since the location was right next to the laundry we decided to go back to the first room. However we rarely sat on the chairs and these really should be removed and replaced with new ones. The room was spacious and the linens and bedding were very clean. The pool was a good size with plenty beds and chairs and always stocked well with towels. The breakfast area was a bit dull and needs to be refurbished in terms of decor and furniture. The breakfast itself was fine. The social was a nice touch.

Room Tip: Always take the top floor
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MoJoTours
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest_services2013, Guest Relations Manager at Hawthorn Suites by Wyndham Albuquerque, responded to this review, September 23, 2013
Dear Guest,

We will work diligently on correcting the issues you faced at our property

Thank you so much for your time and insight Its review's like yours that help us exceed in customer satisfaction. We hope to see you as a regular guest whenever you are in NM,

Once again thank you for your kind words!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Louisville, Kentucky
Level 6 Contributor
143 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed August 15, 2013

This was a very nice hotel for the price. The front desk staff was very helpful and accommodated our request for a crib and extra blankets quickly. The rooms were clean and quiet. Location is good for access to the airport, baseball field and UNM sports facilities. They also have a very nice free breakfast. On the needs improvement side, they should password protect their internet to provide better on-line security for their guests. Also, the airport shuttle does not begin to run until 6:00 AM. That is a problem if you have an early flight. I would stay here again.

Room Tip: As for an inside room away from Gibson Blvd
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Timothy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest_services2013, Guest Relations Manager at Hawthorn Suites by Wyndham Albuquerque, responded to this review, September 23, 2013
Dear Guest,

We will work diligently on correcting the issues you faced at our property

Thank you so much for your time and insight Its review's like yours that help us exceed in customer satisfaction. We hope to see you as a regular guest whenever you are in NM,

Once again thank you for your kind words!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hawthorn Suites by Wyndham Albuquerque

Property: Hawthorn Suites by Wyndham Albuquerque
Address: 1511 Gibson Blvd SE, Albuquerque, NM 87106-5041
Phone Number:
Location: United States > New Mexico > Albuquerque
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Best Value Hotel in Albuquerque
#46 Business Hotel in Albuquerque
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hawthorn Suites by Wyndham Albuquerque 2.5*
Number of rooms: 104
Official Description (provided by the hotel):
The Hawthorn Suites by Wyndham Albuquerque, New Mexico Prides Itself on Treating Every Traveler like Family. Enjoy an Extended Stay with Southwestern Hospitality in the Heart of New Mexico. Just Minutes from Downtown and Less than One Mile from Nearby Albuquerque International Airport, this Hotel is also near the University of New Mexico-UNM and the Albuquerque Convention Center. Take advantage of our Complimentary Airport Shuttle Service to and from the Airport. Whether you Stay for One Night or an Extended Stay, for Business or Leisure, our Convenient Location and Service will Cater to your Expectations and Guarantee you a Memorable Visit during your Stay in Historic Albuquerque. ... more   less 
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Also Known As:
Hawthorn Suites By Wyndham Albuquerque Hotel Albuquerque
Hawthorn Suites Albuquerque

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