The room was a fairly average size, smaller than other Hawthorns that I have stayed at. The room was clean. My major problem was with the wireless. Sometimes it worked great, but other times it was very slow or nothing. I had problems more times than not. The breakfast had sausage, bacon, eggs, etc. It was very good. I was with a group and one member of the group went to the breakfast area 15 minutes prior to opening time and one of the employees went and fixed him a plate. That was very nice.
Another member of my group tried to watch a pay per view movie, but it didn't work. He went to the front desk and all he was told was that it works fine from the front desk. They never made any REAL attempt to solve the problem.
The location is very good. One block from I-25, and one exit from the airport. A quick trip to the downtown area. Not very many restaurants within walking distance, but there are many a short bit down I-25. It is best to avoid the I-25/I-40 intersection during afternoon rush hour.
Lastly, there was a nice outdoor pool, an average workout room, and no vending machines (at least that I could find). There is a small area where you can buy a few items from the front desk which includes drinks and snacks.More
- Free Wifi
- Free Parking