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“Overall fabulous”

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Holiday Inn Express Hotel & Suites Midtown
Ranked #67 of 144 Hotels in Albuquerque
Houston, Texas
2 reviews
“Overall fabulous”
5 of 5 bubbles Reviewed December 2, 2013

My family and I enjoyed every day and minute there. Guest service was excellent, and room service great. My kids really enjoyed mrs. Tanya She made us feel a home, and made sure I had hot coffee. Ms. Viola made sure are room was spectacular. Over all we were some happy texans.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Theresa C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mandy G, Director of Sales at Holiday Inn Express Hotel & Suites Midtown, responded to this review, December 6, 2013
On behalf of the management and staff here at Holiday Inn & Suites Midtown Albuquerque, we are so happy to hear that you enjoyed your stay. Thank you also for acknowledging the efforts of Tanya and Viola. Our staff continues to be one of greatest assets, and we will be honored to welcome back our friends from Texas anytime! Happy Holidays!
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268 reviews from our community

Traveler rating
    111
    92
    29
    18
    18
See reviews for
85
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55
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • German first
  • Japanese first
  • Portuguese first
  • Any
English first
Anaheim, California
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed November 27, 2013

I had wonderful experience at this hotel. Guest Service, Breakfast hostess are some of the best people I have personally come across amongst so many hotels I travel to. The room was spacious with a seperate sofa bed. The extra large TV was a delight. Hotel staff was kind enough to offer their shuttle service to pick me up from the airport.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lonely_traveler1224
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mandy G, Director of Sales at Holiday Inn Express Hotel & Suites Midtown, responded to this review, December 6, 2013
Dear Lonely Traveler,

Thank you for your response on Trip Advisor, we were thrilled to have you stay with us and to hear that you enjoyed your stay! Our staff takes great pride in making our guests feel welcome, and it's always great to know that our staff accomplished that during your stay. We realize how hard it is to be on the road and have to travel so much, and to know we stood out on your travels is a great compliment.
Thank you again, and we look forward to welcoming you back when in Albuquerque.
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guyinlosangeles
Level Contributor
48 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed November 18, 2013

Arrived at 130am...front desk was great. A baggage cart wasn't around...but the clerk went out of his way to find one for us.

Rooms were very nice and comfortable. Great beds and quiet location.

My only request...of any of the HIE...is that the complimentary breakfasts were less loaded on the sugar and carbs.

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kerry M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mandy G, Director of Sales at Holiday Inn Express Hotel & Suites Midtown, responded to this review, December 6, 2013
Dear Guy In Los Angeles,

Thank you for your recent review. It's sounds like you had a long day of travel into Albuquerque. I am so happy to know that our night manager was accommodating and took care of you.

We are also happy that you got a good nights rest and that the beds made your night comfortable.

RE: Breakfast offerings, during a recent HIE / IHG conference, some of the concerns about breakfast were addressed and they are reevaluating the menu. In the meantime, please don't hesitate to put in a request during your stay. We will do our best to accommodate any dietary restrictions or requests.

Thank you for choosing Holiday Inn Midtown during your stay. We hope to see you again during future travels into the area.

Happy Holidays!
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Norman, OKI
Level Contributor
121 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
4 of 5 bubbles Reviewed November 13, 2013

This HIE is a decent place when you are in Abq. Staff is great, room decent, breakfast typical HIE fare with Tanya making sure everyone had all they needed.

As mentioned in the other reviews this is a great central location to get anywhere around the city as needed. Applebees across the parking lot.

If you are looking for a hotel with lots of happenings around it, this is not the place. If you have a car and can be mobile on your own it is a great location.

Room Tip: High level north side rooms are probably best.
See more room tips
  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bconwayOU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mandy G, General Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review, November 25, 2013
BConWayOU,
Thank you for the wonderful comment regarding your recent stay with us. The property is centrally located in the midtown area. We also provide a shuttle that will take you to your destination within 5 miles as well!
We take pride in our guest satisfation and look forward to seeing you on your next visit to Albuquerque.
Thank you-Mandy
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Lawton, Oklahoma
1 review
5 of 5 bubbles Reviewed November 13, 2013

My wife and I were on a short trip for her birthday. What a pleasant experience we had staying in Albuquerque and being treated to the exceptional service by Tania and Viola. They kept the breakfast bar stocked, every food item at the proper temperature and were very, very helpful. They made us feel right at home. Thank you, both!

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ProfessionalEE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mandy G, General Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review, November 20, 2013
ProfessionalEE,
Thank you for choosing our property for your birthday get away! I am pleased that our staff made your birthday joyful.
Mandy
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El Paso, Texas, United States
1 review
5 of 5 bubbles Reviewed November 11, 2013

Staff was extremely friendly, great room for business purposes. Personal thanks to Tanya and Viola. Viola kept my room very clean and it was a pleasure to see Tanya every morning as she took great lengths to make sure we were taken care of for the breakfast. Great attitude.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fred B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mandy G, General Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review, November 25, 2013
FredB,
Thank you for the great feedback regarding your previous stay with us. I am pleased that the staff made your stay comfortable and enjoyable. We take pride in our guests and our property. We look forward to hosting you on your next visit to Albuquerque.
Thank you-Mandy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Guelph, Canada
Level Contributor
50 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed November 10, 2013

No problems; nice breakfast; good nights sleep. Will keep in mid if ever passing thru again. Easy access to highway and yet no highway noise. Didn't know about staying up on floor 5 but it was fine. Hopefully this will help some others if they are just passing thru Albuquerque.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tryin4birdies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mandy G, Director of Sales at Holiday Inn Express Hotel & Suites Midtown, responded to this review, December 6, 2013
Dear TryinforbIrdies,

Thank you for your recent review, and thank you for choosing Holiday Inn & Suites Midtown, when we know you could have chosen any hotel off the interstate.

We are pleased that you enjoyed your stay and that your stay was acceptable, however next time you are in town, we will try to shoot for excellent!

Enjoy your holidays, and we hope to welcome you back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Midtown

Property: Holiday Inn Express Hotel & Suites Midtown
Address: 2500 Menaul Boulevard NE, Albuquerque, NM 87107
Phone Number:
Location: United States > New Mexico > Albuquerque
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #67 of 144 Hotels in Albuquerque
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Midtown 2.5*
Number of rooms: 122
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel and Suites Midtown, Albuquerque. Our all-suites hotel is centrally located near the intersection of Interstates 40 and 25 and only a few miles from the Albuquerque International Airport. Our friendly staff invites you to experience our spacious and comfortable suites featuring the Express Bedding Package. All suites include: Keurig Brewers, microwave and refrigerator for your convenience. An Applebee's restaurant is located adjacent to the hotel as well as an array of enticing shopping and dining options. The Holiday Inn Express Hotel and Suites offers easy access to attractions such as Old Town, the Indian Pueblo Cultural Center, Balloon Fiesta Park, and Sandia Peak Tramway. Business travelers will enjoy our hotel s close proximity to Intel, Lockheed Martin, University of New Mexico, Kirtland Air Force Base, Sandia Labs and General Mills. Complimentary local shuttle service, based on availability, weekdays from 7am -9pm. During your Albuquerque visit, be sure to enjoy all the amenities our hotel has to offer, including free high-speed Internet access throughout the hotel, complimentary Express Start breakfast buffet, a business center, fitness center, and a heated outdoor pool. We look forward to making sure you have a great stay! ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Midtown
Holiday Inn Express Albuquerque
Holiday Inn Albuquerque
Albuquerque Holiday Inn

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