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“Always good to see familiar faces”

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Holiday Inn Express Hotel & Suites Midtown
Ranked #70 of 144 Hotels in Albuquerque
North Las Vegas, Nevada
Level 3 Contributor
12 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Always good to see familiar faces”
Reviewed March 12, 2013

Wanted to take a moment to say thanks to Tanya, Ronnie, and Viola. I have spent many a night at this hotel for work and it is always nice to be welcomed back by a great and caring group of people. My only criticism of the hotel is that they do not have the slow closing hotel room doors. This makes slamming the hotel door virtually impossible. As someone who works very early in the morning and goes to bed early, slamming doors make it hard to sleep (or go back to sleep).

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank drewmur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review, April 1, 2013
Dear drewmur,

Thank you very much for taking the time to write your comments. I am very please you found the level of service received from our hotel staff commendable. However, I understand that having a good night sleep is important and it sounds like we fell below your expectations. I am sorry for any inconvenience you experienced due to the noisy door. Rest assured, your review will be forwarded to the appropriate department and will be used to reconsider improvements needed.

Thank you again for your feedback. If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.

Sincerely,

Zelyn N
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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275 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • German first
  • Japanese first
  • Portuguese first
  • Any
English first
Manhattan, Kansas, United States
Level 5 Contributor
53 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed March 3, 2013

This hotel was great, the only issues that we had was the room was a little run down. The safety lock was broke, one of the lights would not turn on the knob was missing, and the mattresses were really soft. Other than those little issues the hotel was great. The hotel breakfast was stocked and the staff were very nice. The front desk staff were great, check-in went very smoothly and had some great recommendations.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank joejon91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed February 22, 2013

I stayed for 2 nights in Midtown, everyone was awesome-Front desk: Ronnie (first face I encountered) very pleasant and helpfull,Tony in maintance, helped me connect my Xbox to the wifi when all else failed, he found an HDMI cable! Then breakfast: I met Tanya, a warm, fun lady who loves her job and the people most importantly!!! Melissa in house keeping-for being awesome with service and Front desks' Ottmar and Abby.I would truly recommend this spot to anyone-Rebecca Lovelace (GM) has an awesome team!!!

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jaidish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southport, NC
Level 6 Contributor
178 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed February 12, 2013

This hotel is very nice and the rooms are well appointed. The breakfast is one of the best. The people are very nice and Tonya the breakfast girl is outstanding! The only negative we ran into was the beds are very soft.
They do not alow pets here. Applebee's is right next store and the hotel will take and pick you up anywhere in a 5 mile radius as long as staff are available. Walmart is a short walk or van ride away.
One secret, the hotel has a unpublished rate ($69) for stays of 5 nights or more and you will need to book directly with the hotel to get this rate.

Room Tip: The even number rooms have a nice view of the mountains, the odd number rooms have a good view looki...
See more room tips
  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Impalajohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona
Level 6 Contributor
89 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed January 13, 2013 via mobile

Stayed here during a long distance road trip. The property is older but had been upgraded and renovated in most places. The elevators are slow and very scratched on the interior. The faucet in the bathroom could literally be lifted 6 inches for the counter. Other than that maintenance issue, the room was a very nice room.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Superevangelist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Farmington, New Mexico, USA
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 8, 2013

This was the first Holiday Inn we have enjoyed. the staff were very nice, the rooms were clean and any needs were promptly met.

Everything about this property was pleasant, quiet and enjoyable for weary travelers.

Room Tip: If you are partial to Holiday Inns, than choose this location when travelling to or thru Albuquerque
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  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Richard_MNS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kansas City, Missouri
Level 5 Contributor
48 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed January 7, 2013 via mobile

Not a destination place, but there is an outdoor pool for warmer weather times! Comfortable, quiet stop a bit off the beaten path of 40 HWY. You'll find a friendly night staff to greet you and a room that could technically sleep 6! I came late and will leave early. Eager to see the sunrise over the mountains from my room. Applebee's in the lot next door, but also small kitchenette in room. Rooms are a tad bit worn but still a great value overall.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank traceme2kc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Midtown

Property: Holiday Inn Express Hotel & Suites Midtown
Address: 2500 Menaul Blvd NE, Albuquerque, NM 87107-1865
Phone Number:
Location: United States > New Mexico > Albuquerque
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #70 of 144 Hotels in Albuquerque
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Midtown 2.5*
Number of rooms: 122
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel and Suites Midtown, Albuquerque. Our all-suites hotel is centrally located near the intersection of Interstates 40 and 25 and only a few miles from the Albuquerque International Airport. Our friendly staff invites you to experience our spacious and comfortable suites featuring the Express Bedding Package. All suites include: Keurig Brewers, microwave and refrigerator for your convenience. An Applebee's restaurant is located adjacent to the hotel as well as an array of enticing shopping and dining options. The Holiday Inn Express Hotel and Suites offers easy access to attractions such as Old Town, the Indian Pueblo Cultural Center, Balloon Fiesta Park, and Sandia Peak Tramway. Business travelers will enjoy our hotel s close proximity to Intel, Lockheed Martin, University of New Mexico, Kirtland Air Force Base, Sandia Labs and General Mills. Complimentary local shuttle service, based on availability, weekdays from 7am -9pm. During your Albuquerque visit, be sure to enjoy all the amenities our hotel has to offer, including free high-speed Internet access throughout the hotel, complimentary Express Start breakfast buffet, a business center, fitness center, and a heated outdoor pool. We look forward to making sure you have a great stay! ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Midtown
Holiday Inn Express Albuquerque
Holiday Inn Albuquerque
Albuquerque Holiday Inn

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