We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (1,066)
Filter reviews
1,066 results
Traveler rating
516
325
115
57
53
Traveler type
Time of year
LanguageAll languages
More languages
Traveler rating
516
325
115
57
53
Show reviews that mention
All reviews albuquerque airport wet bar rental car shuttle service oatmeal sitting area an early morning flight free breakfast rooms are large next morning fresh fruit new mexico great place to stay hotel room mini fridge very nice hotel one night stay
Selected filters
Filter
Updating list...
40 - 45 of 1,066 reviews
Reviewed May 4, 2019

It’s near the airport: still easy commute to old town, downtown, Sandia peak etc. well appointed rooms. Staff were attentive and gave us information about the city, places to visit. They were very happy to tell us about their city

Date of stay: May 2019
  • Trip type: Traveled as a couple
    • Location
    • Rooms
    • Service
Thank amma71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 30, 2019

Elevator problem. Room carpert stained. Sunday morning breakfast (5:30 am) was disquesting. The manager on Sunday morning was insulting when I asked for a ceral bowel. She stated they keep stealing 'em. Hot dishes were uncovered. fresh fruit was loose grapes and canned pineapple. The resy of the staff were excelent.

Date of stay: April 2019
  • Trip type: Traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Explore06904866889
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattPlaceABQ, Manager at Hyatt Place Albuquerque Airport, responded to this reviewResponded May 2, 2019

Hello Explore06904866889,

Thank you for providing feedback in regards to your experience at the Hyatt Place Albuquerque Airport. We are sorry to hear that you did not have a great experience during you stay and that our customer service was not up to the high standards we set for ourselves. We will address all of the issues and make sure we correct them in a timely manner.

We would love the opportunity to show you our improvement in the future if you are ever back in the Albuquerque area.

Thank you!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 30, 2019

Great staff & great location!!! I would recommend this hotel when visiting this area!! Breakfast was great!! Family went to visit this area for the Gathering of the Nations PowWow and to sight see the area!!

Date of stay: April 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Vonnie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 29, 2019

Very disappointed with the overall quality. I had some room issues and twice I advised the front desk and the problem was not remedied. There was no maintenance on site the first day we arrived. Dining area was filthy. I was grossed out and instead opted to pay somewhere else for my breakfast.

Date of stay: April 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank NorthStar61691776234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattPlaceABQ, General Manager at Hyatt Place Albuquerque Airport, responded to this reviewResponded April 30, 2019

Dear NorthStar61691776234,

Thank you for taking the time to review the Hyatt Place Albuquerque Airport. We strive to deliver an excellent stay to all of our guests and have fallen short during your visit with us. We will address your comments and take a proactive approach to improving the performance of our team.

Thank you again for your feedback as we will use it to improve our services. Please reach out to the hotel at any time as we would like the opportunity to show you our improvement!

Thank you

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 29, 2019

The hotel was as expected for the most part until the second day of our stay. Around 3:30pm our hotel was placed on lock down while law enforcement searched the property for someone (we later found out it was an employee) we were not allowed to enter the building but were also not allowed to leave the property, we were made to sit out in the parking lot until 6:30pm in our vehicles. There were many (upwards of 20) officers walking around in bullet proof vests carrying rifles, we watched many officers enter the property in full swat gear, I had my child and a few others in the vehicle that were terrified but they would not allow us to leave the property. I know this is not necessarily the hotels fault but still left a very sour taste in my mouth, there was no apology offered by any of the staff members or management.

Date of stay: April 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Voyager22307235917
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
View more reviews