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“Nice” 5 of 5 stars
Review of Hyatt Place Albuquerque Airport

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Hyatt Place Albuquerque Airport
Ranked #25 of 144 Hotels in Albuquerque
Certificate of Excellence
Albuquerque
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Nice”
5 of 5 stars Reviewed July 12, 2013

Great hotel. Big roomy room, lots of room. Staff was really helpful. Breakfast was good, the "café" was kinda expensive though. Would stay here again.
Only draw back, it was hard to find the place. Could see the building from the highway, but was located on a small side street.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank chs70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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516 reviews from our community

Traveler rating
    237
    171
    58
    25
    25
See reviews for
152
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Westcliffe, Colorado
Level Contributor
130 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed July 8, 2013

I got an exceptional deal - I am a rewards member - spent 3 nights with daughter - 2 grandchildren (3 & 1) and a girlfriend - huge room with 2 doubles and a sleeper sofa - asked for early check-in and was in by noon 7-4-13. Clean - nice hot breakfast - housekeeping very nice - the staff bent over backwards to make sure we were happy...and we were.
some difficulty keeping door keys programmed, but replaced immediately.
Being on top of the airport, I expected some flight noise - there was NONE and our room faced the airport.
Only 2 drawbacks was no umbrellas at the pool - it was hot...pool water was cool though and clean. AND the toilet /tub area was small...we are not overly large people, but it was tight.

Room Tip: Close to Balloon festival (10 miles on US 25) and if you want to see fireworks it was close.
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank mountainswans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leavenworth, Kansas
Level Contributor
88 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed July 7, 2013

We stayed here on the recommendation of a friend and were concerned after reading some of the TripAdvisor reviews. We were nicely surprised. Large room with king-sized bed we requested. Breakfast was excellent. The front desk staff (especially Andrew) were very helpful and accommodating. We stayed here a week during the 26th Flamenco Festival Internacional de Albuquerque. Trouble with the air conditioner? Fixed within the hour. Need an iron? Got it within minutes. Will stay here again in the future.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Toto2Leavenworth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amarillo, Texas
Level Contributor
45 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed July 4, 2013

My wife and I have stayed here before when traveling to Albuquerque on business. We stayed here in June 2013 with our two children, ages 27 and 16. The rooms were nice and large and the staff was very helpful. We arrived late and left early the next day, so we didn't have the opportunity to use many of the services the hotel offers.

The location is excellent if you are flying out of the Albuquerque Airport. It only takes 5 minutes to get from the hotel lobby to the Southwest airlines departure gate at the airport.

Room Tip: I haven't stayed in a bad room yet. All of them are quiet and comfortable.
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank JJ_CSJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Farmington, Minnesota
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 2, 2013

A priceline bid with fantastic results! I would pay full price to stay here. The rooms are lovely, and the pool area was great. I liked the king room with divider and sofa - didn't even have to pull it out. The service was very accommodating. Unfortunately, the breakfast didn't match the rest of the hotel. Pancakes and breakfast sandwiches were tasty but dry. Other offerings were standard. But breakfast isn't why I choose a hotel.

Helpful?
Thank TardisMama
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Amarillo, Texas
Level Contributor
210 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed June 30, 2013

Great stay! Huge room! Very comfortable bed and pillows. Staff was courteous and helpful. Clean rooms and nice touches. I'll definitely stay here again. Right next to the airport but never heard a plane.

Stayed June 2013, traveled solo
Helpful?
Thank Jeff R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 30, 2013

The hotel is nicely appointed at first glance. In the morning I was about to shower and noticed how dirty the tub was. I wiped it out and tried to ignore it until the water reached my ankles. The tub wasn't draining. We asked maintenance to address the problem and came back an hour later. It drained a little faster, but no one cleaned the tub! It was disgusting! I asked the management to have housekeeping clean it, but no one ever came. In fact housekeeping didn't even make up our beds and we stayed two nights. They are good at apologizing and promising, but follow up, eh. My experience with Hyatt has usually been very positive. I can only attribute this to poor management.

  • Stayed July 2012
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
1 Thank Seriouslisa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattPlaceABQAirport, Manager at Hyatt Place Albuquerque Airport, responded to this review, July 4, 2013
Thank you for taking the time to complete a review of your recent stay with us at Hyatt Place Albuquerque Airport. I apologize that your recent stay was anything less than satisfactory, and I regret that our staff was unable to meet your needs and expectations during your recent stay. Here at Hyatt Place we strive to go above and beyond for every guest, and I apologize again that we did not properly address your concerns during your stay. Please know that comments such as yours help us tailor our service on a day to day basis, and that we will be addressing this particular comment to determine what steps can be taken to ensure we are able to offer better service in the future. If you would like to go over your stay in more detail please feel free to call us and we would be happy to address your concerns with you, as well as offer any available compensation for your troubles.
Thank you again for staying with us. We hope you are willing to give us another chance to serve you in the future.
Kind Regards,
Chad A., Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Place Albuquerque Airport

Property: Hyatt Place Albuquerque Airport
Address: 1400 Sunport Boulevard Southeast, Albuquerque, NM 87106
Phone Number:
Location: United States > New Mexico > Albuquerque
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#13 Romantic Hotel in Albuquerque
#32 Business Hotel in Albuquerque
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hyatt Place Albuquerque Airport 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
Hyatt Place Albuquerque Airport Hotel Albuquerque
Hyatt Albuquerque
Albuquerque Hyatt Place

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